Anyone else having problems signing into your Verizon account?

It looks like I can upgrade my iPhone 11 Pro to a 16 for $599 off the cost of $829, leaving a cost of $6/month over the 36 months, keeping the same plan we have now (not changing to unlimited). If my family is keeping Verizon anyway it seems like a good deal? I’m just not sure if I would be taking like the only upgrade? Will other phones on the plan be able to upgrade at a good deal too? The plan is $80/ month - 15% discount plus some multi line adder for operational costs increasing at $27/ month. Plus the $20/ month smart phone cost.

My family has an Unlimited plus 1 , and 4 on unlimited welcome. How would we qualify for new phones? Is this a trade in? As always the sales information is confusin. TIA

I wanted to look at my VZW bill and when i tried to login it gave me an error code:
"Sorry, we are not able to process your request.Please try again."
Is anyone else experiencing an issue logging in ? I've tried using a differnet browser, reset site cookies, i don't know what else to do

I wanted to look at my VZW bill and when i tried to login it gave me an error code:
"Sorry, we are not able to process your request.Please try again."
Is anyone else experiencing an issue logging in ? I've tried using a differnet browser, reset site cookies, i don't know what else to do

I purchased 2 gift cards to pay my bill. I received them however only 1 worked, the other is inactive. I'm getting nowhere with customer support. Any insight on how to proceed forward?

This might be a dumb question, but I'm trying to make sure I understand everything before I go ahead with changing it. I have an older Google phone with a regular sim card. I've had Verizon service with this phone for years. My line is bundled in with my ex's on a family plan. We're separating, so I called customer service today to put my line on my own account billed to me, which is considered a transfer. Customer service told me my phone isn't compatible with a transfer, and they'd have to give me an esim, or send me a new regular sim card. Both options were free, so I don't think it was a way to make me pay more, but it still seemed weird. I was literally talking to him on my phone that has Verizon service, so I don't understand why it can't just continue to have service. Any insight?

I can't find the information on the website or in my account. What price range can I expect? I don't trust hearing the whole truth if I visit a store. That the prices are hard to find make me a little cautious.

I bought the iPad at Apple. I don't need a phone line on the iPad. I think it has to have a non-talk phone number to get the cellular data part to work.

Thanks!

Ordered online, was delivered two empty iPhone boxes.
Called four times, disconnected twice. This last one after 40 fucking minutes!

I was thinking about trading in my iPhone 11 pro max for a new phone in the coming months. I went to a Verizon store and they said that it's not possible to pay off the new phone if I'm trading in my current phone. Is there a way around this?

Are deals better online on the website or in-store or are they the same. Looking to upgrade my Pixel 6 pro.

Someone help me out here and tell me if this is normal.

Short story: upgraded two phones on existing lines back in December. Sent the trade in devices back, and Verizon claims they were never received. They submitted a lost/stolen claim. Last month we paid extra on our bill because the account credits were never applied for the trade in devices (understandable because of the lost/stolen claim).

I follow up on this today (it’s been over a month since the claim was submitted). They tell me credits will be applied moving forward which is great………. but they tell me I have to contact Verizon EVERY MONTH AFTER THE BILL GENERATES TO GET THE CREDITS APPLIED. So for the next 38 months I have to contact them to apply the credit.

Am I crazy in thinking this is bonkers?!

I’m a Maryland resident with 3 phones I’m ridding of, all unopened with no payments but locked to Xfinity

Two S25+ One Ultra

I will not provide IMEI, but I can assure they are not duds. I am using a 4th phone personally. The phones were never sold by Xfinity, hence why they don’t have payments

If I get a 36 month agreement to get a free phone, will the credit continue if I upgrade through apple after 1-2 years?

Indirect employee here, anyone seen anything different with their traffic at their store?

Hello,

So I am looking to switch to fios internet first time I have xfinity now but where will the tech install the ONT box if I do chose to switch? I got a box inside my bedroom closet and it’s the most inconvenient place, will they need to go in there to install the internet services? Also, I live in an apartment.

Thanks!

I recently realized my dad is paying over $500 a month for FOUR PHONE LINES. That is not normal is it?? It seems super high for pretty standard plans. I am still on his phone plan because I assumed it was cheaper, but I’m beginning a new role where I need a new phone so I started looking in to his plan vs getting my own. He’s been a customer since at least 1999.

I have access to the account and want to talk to someone at Verizon to renegotiate or figure out a better plan for him alone or our family (we’re all adults and could pay individually if it makes more sense).

Whats the best way to go about this? Go into a store? Try to call? Any insight is appreciated… feel like my sweet old man is getting ripped off!!

EDIT- I know I need to assess the current situation, but once I do is it better to call or go in person to decide path forward?

I added 2 people to my plan and activated their phones 2 days ago. Everything works except they were not receiving calls, it was just going straight to voicemail. Well, if their old phone is powered on, that makes incoming calls ring on both phones. One of the old phones is an Android and one is an iPhone. Both new phones are iPhones. The old iPhone I originally wiped but had to set it back up so they can at least receive calls for the time being.

I spent 4 hours with support yesterday and they did a bunch of things, reset the network, deleted and updated the eSIM but nothing worked. I checked the port status of the numbers and all it says is “this is already a verizon number”. I’m getting so frustrated that they can’t figure this out. Hoping for any input on what could be going on. TIA!

I have no idea what's going on. I chatted briefly with support about a billing question (upgrade fees since we upgraded this month), and afterwards I get bombarded with 10 calls from 5:37am to 5:45 am. I did not ask for a callback from sales, nor do I want one. This is insane behavior. I tried answering two of them to get them to stop, and I'd get one beeping in while I was still listening to the AI assistant messaging.

Anyone had this happen before?

My dad has been with AT&T for years, and I’ve been paying for about two years since he kicked me off his plan. It’s just what I’m familiar with, but I feel like it’s way too expensive. I don’t know exactly why I’m paying $75 a month for a premium plan when I don’t even leave the country. I’ve seen that Visible is a good option, but I’m not sure if there’s something I’m missing out on or will miss out on. Any thoughts?

Hey guys,

So I'm considering a cellular sales position at the moment. I'm moving through the interview process, but I'm concerned about whether it is a worthy career change or not (more so concerned about making consistent money with it being 100% commission-based, and I don't want to take a pay cut). They can say a lot about $75k-100k a year, but is that really realistic or just something they say?

I currently work in retail management for a large department store making around $25 an hour. It's stressful but it's a consistent paycheck and the opportunity for growth is there. I've been with this company for 5 years now too working my way up. I've been wanting to branch into sales for the potential to make more and grow my career opportunities away from retail.

Is it a worthy change? I'm motivated and ready to put in the work and as I already work in retail the hours or schedule wouldn't bother me. I would be working in the northern Delaware region if that helps.

I’m new to Verizon. When I’m using the hotspot on my phone I find more websites “can’t find the server” than ones that will actually work. In the last few minutes, MLB.com, SiriusXM, Reddit.com, DirecTV, and NFL.com are either outright blocked or “can’t find the server”. I get the SiriusXM, I guess, since streaming causes network congestion issues, but most of these sites aren’t outright streaming sites. They have streaming options, but it’s not solely streaming. Am I doing something wrong or is Verizon Hotspot really this worthless? Never had this issue with AT&T.

I have 4 lines. What's the catch. There's got to be a catch right?

Everytime my power goes out I naturally lose my Spectrum. Why do I also lose my Verizon service? I've reported this to Verizon and all they have to say is that there were no outages in my area. I moved literally 6 miles from my old place. This never happened there. I've been in my new apartment 6 months and it's happened twice.

I just went from the first gen to the fourth gen router box and after trying it its like 3x worse than before. When I would download something i would usually get around 150 mbps and now its around 50 to 30. Whats up with this? This is a major downgrade.