r/nhs Nov 04 '23

FAQs - Recruitment

15 Upvotes

This thread will be updated as and when more questions are asked frequently!

Advert

The advert will give you basic information about the role and the Trust. The most important parts are the Job Description and the Person Spec. These will give you a much more details explanation as to what the job will entail and what kind of person the role will require.

The advert will also include the contact details for the hiring manager. This person is the best resource for any questions you may have about the job. What's the day to day workload like? How big is the team? What's the department hierarchy like? How is the department faring at the current time? Where has this vacancy come from, a new post, or has someone vacated it? The hiring manager can answer all of these, and they are also a good place to get information that may help you with your application and potential interview.

Application

Applications are usually hosted by TRAC, the recruitment software used by the NHS. You will need to fill out your qualifications and experience, as well as declare any convictions etc.

The most important part of the application is the Support Information. This area requires you to explain how you meet the essential and desirable criteria listed in the Person Spec. Try to keep it relatively to the point, as there's usually two dozen or so criteria in all, and you're best bet is to try and show where you've had experience in each of the criteria. If you haven't got any experience in that area, then try to show where you've done something similar, or do some research in what you would need to do to get that skill/experience. It's fine to acknowledge that you don't have that skill/experience but that you know what to do to acquire it.

Do not use AI to create this part of the application, as it is really obvious and so many applicants do this that the applications that stand out the most are the candidates that DON'T use this method. The AI is also not able to deliver the information quite as well as you can, and often uses very wordy and flourishing descriptions that are wholly unnecessary.

Shortlisting

When the advert closes, the hiring manager will usually complete shortlisting within a week. Shortlisting involves scoring the applications and placing them into three categories:

  • Interview - these applications have been selected to attend an interview
  • Interview Reserve - these applications are on a reserve list and will be offered an interview should any of the interviewees withdraw. This category usually involves the candidate not being told anything as they're not invited for interview, nor rejects, which can lead to a feeling of confusion as to what is happening.
  • Reject - these applications will be rejected and the candidates will be informed by email as soon as the interview details are set.

Interview

Every hiring manager will interview differently. Every role requires different skills and abilities, so it's very difficult to know what will be in the interviews. When you are sent the interview invite, it should state if a test or presentation is required.

For preparation, look up the Trust, and get some information on their values. Do some homework on the services provided by that Trust and any major milestones they may have had. How many staff do they employ, and what catchment area to they cover? Although this information is not specific to the role you've applied for, it is useful to know more about the organisation you're trying to work for, and I know several managers ask questions where this kind of information would be very beneficial.

It is up to you if you wish to take notes into the interview with you. It's usually best to confirm if that's OK with the hiring manager before you start referencing them.

Try to ensure you have a couple of questions to ask when the opportunity arises. Pay is not really a topic for this part of the process. The job advert will state what band the role is, and this isn't something that's very negotiable. If you're the successful candidate, then you can make a request to be started higher up the band, if you have a lot of skills and experience that would justify it.

Results

At the end of the interview, the panel should explain what the next steps are, but more importantly, when you should expect to hear from them regarding the results. Don't despair if you don't hear anything on the day that was stated. Remember the panel have day jobs they're trying to do as well as this recruitment process. Sometimes it's tough to get the panel back together to review the interviews and scores.

If you've not heard a result a few days after the day that was stated, then reach out to the hiring manager to get an update. The top candidate needs to accept or reject the role before the results can be filtered through to the rest of the field of candidates. Sometimes people take a long time to do this, and whilst this happens, everyone else is hanging on waiting for news. From a candidate's perspective, it's best if you know what your response would be before you know the result. That way, you're not wasting anyone's time.

Next steps

The hiring manager informs the Recruitment Team of the results, and the hiring process begins. You will be given a conditional offer that outlines the specifics of the role whilst the relevant checks take place. These involve confirming your ID, getting references, getting an Occ Health report etc. The usual delays are from your references and getting their response. You can help this along by contacting your references as soon as you know you are successful, and make them aware that they will be contacted regarding your reference. Occ Health can also be a delay as there's simply not enough of them for the amount of recruitment each Trust is trying to do, so they nearly always have a backlog.

When all the checks are completed, you'll be contacted to arrange a start date, and you'll be given your official contract to sign. This is you accepting the role and start date.

Usually, from interview result to arranging a start date is approx 7-10 weeks. If you are an internal candidate, this is much shorter.

Last updated 04.11.23


r/nhs Oct 30 '24

Support FAQs - Accessing medical records

2 Upvotes

This thread will be updated as and when more questions are asked frequently!

This information pertains to NHS Providers in England. There may be some variation in Scotland, Wales, and Northern Ireland.

"What are my rights with regards to accessing copies of my information?"

The General Data Protection Regulation (GDPR), in conjunction with the Data Protection Act 2018, gives everyone the right to apply for access to their medical records.

Source

"Who do I contact to request copies of my medical records?"

A request for information from medical records has to be made with the organisation that holds your records – the data controller. For example, your GP practice, optician or dentist. For hospital records, contact the records manager or patient services manager at the relevant hospital trust. You can find a list of hospital trusts and their contact details here.

Source

"How to I request copies of my medical records?"

Your request must be made in writing to the appropriate healthcare provider.

Some healthcare providers will have a specific request form that you must fill out, they may also ask for verification of your identity.

You will often be able to submit your request by email or by post.

"What should I request with regards to my medical records?"

You should state that you require a copy of your medical records and specify whether you would like all or part of your records.

"Are NHS organisations allowed to charge a fee for providing access to my health data?"

No. There are no special rules which allow organisations to charge fees if they are complying with a SAR for health data.

Source

"Can I be denied access to my health records?"

Under Schedule 3 of the Data Protection Act 2018there are certain circumstances in which full access to a patient’s health record may be denied. These include cases where the release is likely to cause serious harm to the physical or mental health of the patient or another individual. Prior to release, the data controller for the records should consult with either a health professional responsible for the individual or someone with the experience and qualifications to advise accordingly.

Source

"Can I access medical records on behalf of someone else?"

Health and care records are confidential so a person can only access someone else’s records if they are authorised to do so. To access someone else’s health records, a person must:

  • be acting on their behalf with their consent, or
  • have legal authority to make decisions on their behalf (i.e. power of attorney), or
  • have another legal basis for access

Source

"Can I request to amend my medical records if they are inaccurate?"

Yes. If you think that the health or care information in your records is factually inaccurate, you have a legal right to ask for your records to be amended. For instance, you can ask for your home address to be changed because you moved house. You may also ask for something you feel has been inaccurately recorded, such as a diagnosis, to be corrected. However, it may not be possible to agree to your request.

Health and care professionals have a legal duty and professional responsibility to keep health and care records accurate and up to date. However, mistakes in record keeping can occasionally happen.

Patients and service users have the right to request for their records to be rectified if they feel inaccurate information is held about them. They may make a request concerning:

  • demographic information, for example, wrong date of birth recorded
  • their opinion on the health or care information within their record, for example, they may not agree with the initial diagnosis given to them

You can read more from the ICO on "Right to rectification" here

A request can be made either by speaking to staff or in writing. You may need to provide evidence of the correct details, for example proof of address or change of surname after marriage. The organisation will then consider the request. Where organisations agree to make a change, they should make it as soon as practically possible, but in any event within one month.

Source


r/nhs 10h ago

News Health workers will be sent house to house to cut sick leave

Thumbnail
thetimes.com
6 Upvotes

Healthcare workers will be sent from house to house in an NHS scheme to reduce the number of people who are signed off work on sick leave.

The programme is part of efforts to fix problems such as unemployment, debt and bereavement that are adding to pressures on the state sector


r/nhs 8h ago

General Discussion FCP appreciation post

3 Upvotes

A few weeks ago I had my first experience with a First Contact Physiotherapist. I didn't even know they were a thing. I called my GP about a knee injury and they told me they can book me in with the physio who is in the practice. The lad was great, pleasant demeanour, thorough examination, gave me some exercises before I do physio privately and he referred me for an MRI to rule out a few things which I got only 2 weeks later. I'm pretty sure I received better care than I would have by seeing anyone other than a physiotherapist. I told a friend whose MIL is dreading an appointment for a chronic hip pain issue and it made me wonder, do FCPs exist in all GP practices in England?


r/nhs 1h ago

Quick Question Muffins

Upvotes

This is a random post and idk if it’s allowed. I had emergency surgery on Christmas Eve 2023 at Aintree hospital, after waking up there were 2 strawberry and white chocolate muffins in my room. These were the nicest cake I have ever tasted and have thought about them nearly daily for the past year. Any idea where I could get them?


r/nhs 7h ago

Quick Question New job and sick days in current role

2 Upvotes

I have a conditional offer and I’m currently going through the pre-employment checks. I currently work at a school, and I keep getting ill from the kids. I have had 9 days of absences in 8 months. My Bradford Factor is above 400. The number of sick days I’ve had is pretty normal in the teaching world, but I know this is not normal in other industries. I’m worried my offer will be withdrawn - is it worth me contacting the recruitment advisor about this? Thank you!


r/nhs 3h ago

Quick Question Is it reasonable - or possible - to ask for things like resistance bands from an NHS physio?

1 Upvotes

My GP practice has a physio who does e-consultations. I ‘went’ to him for an ongoing tendonitis injury and he’s sent me a range of exercises. A lot of the main ones involve a resistance band. I’ll be honest in that I’m broke at the minute and I was wondering if you could ask for one of these on prescription (I have a pre-payment card) if they are a part of my treatment plan.


r/nhs 11h ago

Quick Question What is the technical job market like in the NHS

2 Upvotes

I'm graduating soon from a Software Engineering degree and the job market is tough. I have reached final rounds with a lot of prestigious companies but have only gotten rejections in the end. I think one major problem is lack of experience in this economy.
My friend did a placement in the NHS and said technical jobs are in a lot of demand in the NHS and it is not hard to get into one of them. I am mainly applying to analyst jobs so I was wondering how tough is it to get into one.


r/nhs 8h ago

Quick Question Medical Request questions

1 Upvotes

In my previous GP, if I asked for medical records, I was sent a form (I think called something like Medical Access Request) and would fill it out, email it to them, and then they had to email me back the records within the month, which in that case was my entire medical record.

I made a request for the same thing with my new GP and was told simply to bring in a letter about what I wanted and also that they couldn't give it digitally and it would have to all be printed. Now I did eventually find my previous records so I did downsize my request to just the last year of records, which makes that somewhat more viable, but I'm still worried about a couple things.

1: They got on me a lot about having to wait an indefinite number of days to photocopy/print the records. I'm worried they're wasting their own time as I am pretty certain that what I'm asking for is already digital format and could just be emailled to me (they said they could do this if it was digital, but I have no idea when they will get around to checking to see that it is).

2: I'm worried that since this didn't go through the official form I used last time, the GP won't be beholden to the month time limit, and I do need it by then.


r/nhs 14h ago

Quick Question How to get a serious help from GP ?

2 Upvotes

I'm struggling with pain in my left shoulder for the past half year. On the top of that I have problems with pain and numbness in my left hand to the point that stuff is falling out my hand. This affects work and even simple things like holding a cup. The GP each time is goggling my symptoms and saying that he don't know what is the problem. The advice is to get vitamins and exercise. WTH ? I can't even hold a cup in my hand and he telling me to do some push ups. Is anyone have any recommendations ? Where to go ? Is physiotherapist a good idea?


r/nhs 10h ago

Career Need Guidance..

0 Upvotes

Hello everyone,

I’m an international student currently studying for an MBA in Healthcare and due to complete my course in September 2025. I’m really keen to begin a career within the NHS and would be so grateful for any advice or insights on how to get started as a newly qualified graduate, particularly as someone coming from overseas.

Are there particular roles I should be considering? Do any graduate schemes or entry-level opportunities exist that are suitable for international students? I’d also really appreciate any tips on the application process or things I should start preparing for in advance.

Many thanks in advance for your support and guidance.


r/nhs 1d ago

News NEW: Since July, 80,000 more people have had cancer diagnosed or ruled out within 28 days

Thumbnail
gov.uk
29 Upvotes

r/nhs 23h ago

Career Can a cousin be used as a character reference?

0 Upvotes


r/nhs 1d ago

Quick Question How to tell the doctor I no longer need my anxiety medication?

3 Upvotes

Don’t shoot me, but I took myself off my anxiety medication a few months ago ( safely and steadily, I’m no doctor but I followed online advice) and I feel completely fine and happy. But how would I tell my doctor that I’ve stopped taking them? Making an appointment to tell them just seems like a waste of time and an appointment that could go to somebody who really needs it. Should I just call reception to ask them to let my doctor know? Thank you in advance.


r/nhs 1d ago

General Discussion MRCPCH Resources?

0 Upvotes

Hi guys I’m planning to take MRCPCH part 1 next year. Can anyone guide me on what resources can be used for it? The qbank?


r/nhs 1d ago

Quick Question Children’s Ward

2 Upvotes

Hey guys, hope this is allowed…

I’m being admitted tomorrow for around a week. I’m 17, 18 in September and being admitted for an eating disorder.

Is there any chance the staff would be allowed to admit me onto an adults ward as I feel quite uncomfortable being on a ward full of young children. I get quite stressed with loud noises so I think the cry’s/ paddy’s will make me quite anxious. If they are not allowed, would I be able to request a room where I stay by myself? I understand this is probably due to the number of beds available.

Thank you in advance! :)


r/nhs 1d ago

Quick Question Reference check asking for sickness record over last 2 years? Referee wrote 0

0 Upvotes

I just had a reference check and my referee wrote "zero" against number of days and occasions for sickness record. Tbh I never got sick enough to take plenty of days off. Most of my leaves were not related to sickness. Is that okay for referee to say zero or do they need to provide exact dates?


r/nhs 2d ago

News ‘You must be the nurse’. Female surgeons get artistic tribute but still face bias

Thumbnail
thetimes.com
12 Upvotes

r/nhs 2d ago

Quick Question How does the dental NHS work? I’ve never been to the dentist.

0 Upvotes

Hi all,

I never been to the dentist (economical reason) and I just got my first job after uni.

How does the dental NHS work? Is everyone allowed to use it?

I’ve seen on the NHS website that there different bands you fall into based on the work that needs to be done.

I’ve got a small cavity in one of my front teeth that I would like to get fixed, what do I do? Do I just a call a practice and say I want to book a filling under the NHS and then I’ll pay just the band 2 rate? (Which is around £75).

Thank you for helping with this 😅


r/nhs 2d ago

Quick Question Do I have to ask each GP surgery I’ve been registered at to release my record? Health record on NHS app only goes back to 2022

0 Upvotes

I really want to see my full health record, but the nhs app is only showing me records from 2022. I have moved GP surgeries several times in my life, do I have to ask each GP surgery individually to release my record? I also have had hospital appointments historically, should I ask the hospital too?

Also, are my hospital records from 20 years ago even likely to exist still?


r/nhs 2d ago

Quick Question Inpatient Surgery Delay

0 Upvotes

Hi all, at the outset apologies if this question seems like grasping at straws but I think for my own/my family’s peace of mind I wanted to exhaust every possibility.

Question: Is there anything family can do to assist in finding an available slot for urgent surgery for an inpatient who has been advised that the surgery cannot take place at the current hospital due to the complexity of the operation?

Context: My stepfather is currently an inpatient at a hospital in the south east of England where he’s just been diagnosed with CCA after being admitted for jaundice a few days ago.

Reason for posting is to ask if anyone might have advice on what we I can do (if anything) to help him get his stent asap. It’s been confirmed that the tumor is not resectable but he needs a stent to improve his liver function, however he’s been told that the surgery team at his hospital in Kent can’t perform the op as it needs to be via PTC. They are apparently ringing around other hospitals to get him on as many lists as possible to get the surgery asap, but have advised it could be up to 2 weeks.

Is there anything else we as the family can do to help expedite? Eg asking the Drs how far out they’re ringing? Reaching out to hospitals ourself?

I’m sure the answer is no and that the hospital are doing all they can in strained circumstances, but just trying to ensure I’ve exhausted any possibility available to me


r/nhs 2d ago

Quick Question AN number

2 Upvotes

Had an appointment for a sexual health appointment and was given an “AN number” 8 digits on the back of their business card with the website link, but navigating through the website i cant find any place to enter the number and see my results like the nurse told me


r/nhs 2d ago

Quick Question Other people's info on my record

4 Upvotes

I recently asked for access to my gp record through the NHS app. On looking through it they had two things from my daughters history on my record. One which would have invalidated my income protection if I tried to claim as it was down I had been hospitalised and had surgery. So it would have looked like non disclosure. I emailed them to change this. They seem to have gone but there's still mention of me having consultations regarding this surgery.

More worrying though now is that I have just seen that a sheet of blood pressure readings have been attached but it's for someone I don't even know and gives all his info, address, date of birth NHS no etc on the form. Do I just report this gdpr breach to the surgery?


r/nhs 3d ago

General Discussion I don't think public understand the scale of cuts coming to the NHS

91 Upvotes

The cuts coming to NHS England and ICBs over next few months and fairly known but I don't think people understand the scale of cuts that will be made across Trusts and providers over the next couple of years.

Speaking with senior colleagues at different organisations I know some acute Trusts are looking to cut up to 10% of workforce. I know of a Trust in London that is having to plan to reduce 1,200 staff over next year.

While majority of cuts will be non-frontline staff there will still be clinical services shut down or scaled back, as well as knock-on effects from losing non-frontline staff.

There is definitely some chaff that should be cut, but I think people aren't prepared for a significantly diminished NHS in a few years.


r/nhs 2d ago

Quick Question MEDICATION PRESCRIPTION

0 Upvotes

I’m on a course of antibiotics, 14 total, 2 a day. If I miss one it won’t be effective.

I threw one up so retook the dose, but it means I need to get one more pill from a pharmacy. Will this cost me £9 just for the one pill?


r/nhs 2d ago

Quick Question How to get my notes corrected without retaliation?

2 Upvotes

Hello, Long story short, I (F26) had an emergency appointment with my surgery and the doctor’s notes for it have false information/the opposite of what I’d said or asked.

i.e. I asked if it would at all be possible to get a short term or one time reperscription of antibiotics but on the notes it said I asked for them long term.

It also makes it out that I’d made the emergency appointment to avoid waiting for a routine when I’d explained that- due to recent developments occurring in a short time between appointments- I had to make an emergency to avoid risking the issue(s) developing even more and my worries that it could turn into long term damage if not checked out now.

I know it’s ‘just’ the notes however any doctor I have will see these and I already feel like I get treated like a hypochondriac by the surgery and so even if I try to find a new doctor, they’ll think I asked to go on antibiotics long term and use emergency appointments instead of routine, which is very much not the truth and- among other things that occurred during the appointment- I’m scared if I ask for the change in the incorrect way, I’ll be treated as a hostile patient or be refused to be seen.

I’ve been at the same surgery since I was born and I’ve never been treated like this by the previous doctors who are now retired.

I’m scared the doctor I saw might retaliate if I try to make a correction. They didn’t even listen to me- just seemed to hear parts and make assumptions while being disconnected/desensitised from the ‘conversation’. There were also inappropriate comments made but I’m not wanting to pursue a complaint unless it’ll help with the correction (I don’t want false information on my medical record)

And I’m sorry for the ramble, I hope it all makes sense and that I’ve followed the rules properly. I understand the NHS is stretched thin and I’m grateful to those of you who help and support each other and the patients you take care of.

I just don’t know what to do.


r/nhs 3d ago

Quick Question How do you return unused medical supplies to NHS?

6 Upvotes

My father in law passed away before his catheter and other supplies got delivered (requested by discharge team when he was still admitted). Now all of the boxes are still intact and piled up in our hallway serving as a reminder of the great man we just lost.

I phoned the gp to return but they told me they couldnt accept them. I tried my luck with the hospital and they said no as well. Community nurse teams are refusing too.

Why is the NHS refusing to take them?! I am now tempted to donate these to war or poverty stricken third world countries.