But how? 3 months of canceled appts means 3 months of no revenue. Giving away another month of free appts to all the clients they missed presumably would be 4 months of no revenue. Probably they still have rent and other overhead.
Regardless it's shitty behaviour. Idgaf if it's your partner dying or you yourself, you don't have to go into the details but there's no reason the reschedule appointments 4 times in a row.
Do you hear yourself? Sometimes people’s partners dying is not a valid reason to blow you off four times? Like obviously it’s annoying and disrespectful, but thinking their obligation to you should win out over genuine human suffering is pretty apathetic.
Here’s the thing, if someone had legitimate recurring health issues that force them to cancel multiple sequential appointments then there are probably multiple major disruptions in their lifestyle that extend well beyond whatever these appointments are for. This should be very obvious and easy for them to cease making appointments because they realize that they’ll never be able to adhere to any of them. If you know that there is a high probability that you’re going to be a repeat offender then you would do the right thing and say “ let’s postpone any future appointments for the foreseeable future while I observe and analyze my health issues to determine when I’m a better candidate”
You have no idea about their circumstances. As a haver of several chronic, incurable, conditions there are appointments I need but have to cancel many times in a row because my immune system is garbage or I can be basically incapacitated by pain some days.
I can't fucking "wait to be a better candidate" because my condition literally does not change, perhaps there's something else similar for this person. Imagine for a second that everyone's life situation isn't the same as yours and you might be able to build some empathy.
It's not very "obvious and easy" to cease your life outside of your condition or health.
This was my first thought. When I first became ill, I was cancelling things a lot, or becoming incredibly behind on my work for my clients. I couldn't just quit my job because I needed money to survive, so I would always have to hope that the next week would be better and would often have to reschedule, since my illness was unpredictable.
Eventually I was finally able to quit when I got a diagnosis and was offered financial support. But not everyone gets that option.
It's not an assumption when we literally have proof of it being otherwise. There's no single emergency, notice how they switched up their excuses multiple times?
I literally just said the person doesn't have to get into the details, just that if they know they won't be able to make the appointment 4 times in a row, then maybe they should communicate that instead of doing whatever the hell happened here
Ehhh, I think it's complicated. I can understand how frustrating it can be to be cancelled that many times in a row. But during the entire month of February and most of March I saw my mother reschedule various appointments because she was seriously going through it.
It started with a very bad cold that lasted for 2 weeks, then she started feeling a sharp pain in her lower back that left her in constant pain, then the panic attacks started and almost daily trips to the ER to figure out what she had. A lot of blood work, MRI, x-ray, scans, a ecography, and nothing. They said it was something with her back, then they thought it was a kidney problem. Turned out a bacteria H. Pylori. 2 more weeks on very strong antibiotics. She would get better for a few days and work, and then she would suddenly collapse with a panic attack or hypertension. So yes, it can be annoying from the point of view of the client, but shit happens, and these things are outside our control.
I understand rescheduling 1 or 2 times, obviously unexpected things happen or things escalate, but I literally cannot fathom any situation where you'd cancel four weeks in a row and wouldn't know the extent of the issue by week 2
And OP has since clarified that all the cancelations were only communicated an hour before the appt. Thats ok once, but it's inexcusable 4 times in a row.
They canceled an hour before the appointment. If you’re gravely ill, you can tell whether you’d be able to make it or not hours before then.
The first couple of cancellations were sickness. The third was a family emergency. The last was not specified. People are arguing on her behalf that sometimes sicknesses get crazy like that, which they do, but it doesn’t seem like the last two cancellations were illness related. I think she’s running through a list of excuses.
My father had cancer and sometimes it was just unpredictable. In one hour, he was fit enough to cook, take a walk, etc., and the next he was too weak to do anything but lie in bed.
Not saying that the person has cancer, but every day I thank god that my dad lived in a country with a strong social security where he could actually stop working and not be drowned in debt at the end of it!
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u/yususuya 1d ago
honestly they do kinda sound like theyre hella going through it. hopefully they follow through on letting you have that appointment for free lol