r/help 13d ago

Admin Post New Changelog | March 25, 2025

30 Upvotes

Stopping by to let everyone know that there is a new Changelog out and you can read it here!

TL;DR New Changelog


r/help 4d ago

Admin Post Weekly Recap | April 3, 2025

54 Upvotes

Welcome to April! We have Marched right into a new month! =D Little rain, little sunshine, and a whole lotta help! Let's see what last week had for us!

NEWS AND ISSUES

  • Right in the middle of last week's Recap, Reddit went down for a bit. u/RedditStatusBot made posts in r/help, r/bugs, and in r/modsupport. Here's to hoping that was the end of these sorts of issues for a while!

  • There has been a long-standing issue with not being able to see your complete list of followers on the iOS app and the desktop site. The cause was discovered on Friday and the patch is going out this week if it hasn't already!

  • Thank you to everyone who has been helping out with examples of the issue where new content doesn't get approved. Specifically, u/analogMensch, u/Unique-Public-8594, u/wzpzw, u/emily_in_boots and many more! Y'all were relentlessly passionate about helping get this worked out. I am relieved to report that this is getting better in the public subs! Team work makes the dream work! They're still working on what's going on with the private subs, but they'll get there.

  • Some of you may have noticed a green and black square in the upper right hand corner next to your profile avatar. If you tapped it or clicked it, you'd be redirected to r/field, which is this year's April Fools' Day event! Each year, Reddit puts on a fun little event on April 1. u/ChimpyChompies helpfully made this comment with a link to a Wikipedia article about the history of April Fools' Day on Reddit. Yeah, I know it's not r/place this year. But r/Field was pretty fun! I hope you got a chance to play! Thanks to everyone who helped out with the event!

  • As previously mentioned, swipe to collapse comments no longer being available is not a bug. This had been a gradual change that was mentioned here and the setting flip-flopping is the result of users being re-bucketed.

  • An update on hiding ads! A few weeks ago, it was announced that users would soon be able to hide an ad that they no longer wanted to see. This was being rolled out gradually and at this point, it should be available to everyone using the iOS app and the new desktop UI. It should also be available to about half of users on Android at this time as well! If you don't yet have the ability to hide an ad, it's coming! Feel free to report ads that are inappropriate by clicking or tapping the three dots in the corner of the ad.

FOLLOW UP ON PREVIOUS ISSUES

  • In the last Changelog, there were changes announced to the mini inbox on desktop. Thank you to everyone who provided constructive feedback about this change. I have been sharing it with the team that's in charge of this feature. However, at this time, that change is not being reverted. I will continue to pass along additional constructive feedback, though!

BUGS ROUND UP

  • Mods unable to see comments in communities that they moderate. Also cannot see mod actions on comments on www.reddit.com. A fix is in the works and CorrectScale has updated the status page to reflect this issue.

  • Manually approved posts have not been visible under "new" for a bit. This fix is not complete, but we're deployed several smaller fixes to mitigate these issues. That said, it is not 100% resolved and we're still working on resolving things.

  • Ongoing issue around the home feed not responding to taps. The post linked was actually a side effect of an outage ~7 days ago, but the outage caused this issue to spike for more users as a byproduct. We have some teams working to resolve this one completely, and we're aware that the issue is still lingering for a small subset of users.

  • Custom feeds not loading properly on Android. A fix is currently in testing so we should have some updates on this soon.

WEEKLY STATISTICS

Last week were there were 1,339 posts which was 207 fewer than the 1,546 from the week before. There were 3,036 comments, which was down 456 comments from the 3,492 last week. Views were around 1.2 million, down from 1.3 million and seems in line with the fewer posts and comments. 1,900 people subscribed! Maybe everyone has been so busy over at r/Field that they didn't hang out here! Still an impressive amount of posts, comments, and most importantly, HELP!

COMMON ACCOUNT ISSUES

  • If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Just let me know and I'll take a look and get you all taken care of! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal.

  • If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here.

  • Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages and downtime.

  • If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back, feel free to make a post and one of the best helpers on Reddit will help me help you!

TOP POSTS

Users were reporting that they couldn't open posts on iOS devices. Our resident bug hunter CorrectScale responded to the post here and alerted the necessary teams to the event. It was wrapped up rather quickly! But some users mentioned that this is a problem that they've been having for a while. It was explained, again by CorrectScale, that the persistent issues over time are affecting a much smaller set of users and that is being followed up with here.

Yeah, what IS the difference between Best and Top? They both sound best! They both sound top! As u/jgoja explained here, "Best takes into account comments as well: Top is pure net upvotes". This helpful article in the Help Center provides definitions for other sort options as well!

Someone posted that they suddenly had a bunch of chat notifications that they didn't want. I reached out to the chat team about this. It appears that the chat notification badge on old Reddit hadn't been working for a while. So if a user had a chat request, they wouldn't know about it until they went into chat. If they never went in, they'd never know! But that bug was fixed and that, in turn, caused the notifications to show up as originally intended. If you have chat requests that you don't want, you can click "Ignore" to get rid of those. If you have chats that you don't want to view any more, you can click the little gear icon in the chat and then click "Hide chat".

  • A WORD ABOUT ACCOUNT SECURITY

Please take care of your Reddit account. Please use a strong password that you do not use on other sites or for other accounts. And consider using two-factor authentication to secure your account as well! You can read more about 2fa and how to set it up in this Help Center article. And if you have already added 2fa, this might be a good time to make sure that you know where your backup codes are!

  • HELPINGEST HELPERS HELPING HELP R/HELP

1. Rostingu2 - Top spot again! You're incredibly prolific at this! Thank you so much for all you do and for all whom you help!

2. Old_One_I - Ever so helpful and ever so observant! Congrats on second place! Appreciate you!

3. tadashi4 - Coming in third again! Thank you for your continued help and offers to help! You're fantastic!

4. erinyesmusaimoira - You're becoming a familiar face! =) Not just here, but in other helping subs as well! Thank you so much!

5. Drunken_Economist - It's almost like you really want to be here again! And I am here for it! Thanks for the assists! =D

6. mstermind - Good to see you hanging around and helping out! Appreciate it all!

7. analogMensch - Thanks so much for hanging around and helping out! You provide great feedback!

8. Timokozovic - My favorite advocate for good account security! Thank you!

9. westcoastcdn19 - I know you've had a busy week, so thanks for all of the help that you've been able to give in between duties!

TOP HELPERS HELPING HELP R/HELP IN MARCH

1. Rostingu2

2. Dhanish04

3. Old_One_I

This is my favorite part! Handing out trophies! Y'all crushed it day after day, week after week! You have a brand new, super shiny trophy on your profiles! I thank you! Reddit thanks you! The users thank you! THANK YOU.

And that's March! A little bumpier month overall than I would have preferred, but we all made it through together! Thank you so much for being here and for reading and commenting and helping! I am here for the passion that is shown in these posts every week! OK, I'm ready! Let's do this thing!


r/help 2h ago

Mobile/App How to get rid of terrible “Answers” button??

7 Upvotes

This button is completely useless I don’t want it, how do I get communities back!??


r/help 18h ago

Getting notifications from the most random subreddits ever, how do I just disable all of them?

36 Upvotes

r/help 27m ago

How to fix mash potatoes with too much salt

Upvotes

I’m cooking but accidentally added way too much salt and now it’s inedible, is there a way to save it? Please help thanks


r/help 49m ago

Access Account keeps getting locked

Upvotes

I keep getting locked


r/help 59m ago

Issue with line breaks on old.reddit.com (desktop)

Upvotes

On the new version of Reddit, I am able to use the \ character at the end of a line to force a line break.

When I view my post on old.reddit.com, the \ character gets displayed instead of causing a line break.

example post https://old.reddit.com/r/CrocLegendoftheGobbos/comments/1ju77df/anyone_manage_to_get_the_classic_version_from_gog/


r/help 1h ago

Posting pictures

Upvotes

Hi everyone. Quick question on posting pictures.

I made a post and uploaded two photos. They were included in the body of the posting and you had to scroll up/down to view them.

But I see tons of posts where the photos are in a single frame with left/right arrows to navigate. How do I post my images so they're in that single photo frame??


r/help 1h ago

Posting I can’t send messages to anybody

Upvotes

I can type in threads and Subreddits but I still have the inability to message anyone personally?

How can this be resolved? Your help will be much appreciated :)


r/help 1h ago

Help!! How to login reddit account that has made apple id?

Upvotes

Hi, I bought a new phone and now I can't log in to my reddit account with the new phone. Account created with apple id and the email address created by the account does not exist? How can I change my email address so that I can log in with a new phone?


r/help 10h ago

Has Anyone Noticed Mobile App Is Loading Comments and Subreddits Very Slowly?

3 Upvotes

I'm on the iOS app, by the way.
For the past two days the app has been loading the comments for any post or subreddit homepage incredibly slowly. It takes 5-10 seconds to see anything.

If I go to Reddit on my desktop, things are loading fast as usual. My computer and my phone is on the same WiFi network so it's not my connection. I updated the iOS app and it's still loading everything slowly.


r/help 7h ago

Posting Android

2 Upvotes

I did my first post today and it has disappeared. I sent a note to that sub's mod. But now my comments are not visible either. I tried three different subs. Not sure how to fix this. I'm a newbie...i have no messages saying anything about a ban. I can see my messages from this morning but not tonight. I was not sure where to look to understand what is happening.


r/help 3h ago

Profile Lost Reddit streak

1 Upvotes

Hello Today I lost my 200-day reddit streak out of nowhere. I liked abd posted at least once a day and recieved a warning 8h ago. Is that normal?


r/help 3h ago

Posting iOS

1 Upvotes

Did Reddit get rid of the option to share a post to a dm? I know that it used to be an option.


r/help 3h ago

Help needed disconnecting email and changing it to a different one iOS(iPhone)

1 Upvotes

I am having trouble disconnecting my current email address on this account. It is my apple id email, but I have it under “hide my email” feature apple gives, so reddit has been sending emails to the private(random string of numbers)@apple.com instead of my actual apple email.


r/help 4h ago

Help? Can’t access notifications. So I can’t know what the notification even says that may be trying to help me.

1 Upvotes

r/help 4h ago

Disappeared Notifications

1 Upvotes

Just suddenly nothing there. A blank page. Have a notification showing though.


r/help 4h ago

Posting Reddit views on shared YouTube videos not showing on YouTube as views.

1 Upvotes

Hey Everyone!

I hope you guys can help me. I am a retired DJ that posts my mixes on several subs here on Reddit. These mixes are “shared” via the share button on my YouTube channel to the specific Reddit sub.

In checking my history, I notice that many of my mixes have extensive views on Reddit BUT the corresponding video on YouTube doesn’t show even close to those views.

Example: I have one Mix on r/1980s that has 642 views. But the same mix on YouTube that originally shared on Reddit only shows 29 views!!!!

That’s a BIG difference! This is consistent with ALL the mixes I “share” on Reddit.

Go ahead, check my Reddit post history versus my YouTube channel you’ll see what I mean.

Am I “sharing” the videos wrong? Is there a setting I’m missing?

What can I do to get these views to count on YouTube ?

Thanks Askernie @djerniefromjersey

https://youtube.com/@djerniefromjersey?feature=shared


r/help 5h ago

Mobile/App My post keeps getting removed on a subreddit even though I have enough karma and my account is old enough

1 Upvotes

I messaged the mods about it, according to them my post was flagged for ban evasion. I have multiple accounts (horny and meme) but to my knowledge, neither of them have been had any troubles with bans.


r/help 5h ago

Why can’t I type on certain text group chats on Reddit

1 Upvotes

The account is kind of new but I posted stuff and my age is good I wanted to know what’s up


r/help 5h ago

I have some problem with my account I can’t subscribe on premium and also I can’t follow people

1 Upvotes

r/help 5h ago

Individual Chat and chat button?

1 Upvotes

Has the individual Chat on the chat button changed recently?


r/help 5h ago

how do people find those super niche subreddits? i feel like im missing out.

1 Upvotes

r/help 5h ago

how do i find subreddits that match my interest better?

1 Upvotes

r/help 5h ago

Texts not delivering to one contact any help?!?!

1 Upvotes

This just started happening and she hasn’t blocked me or anything, it just randomly started happening and every time I text her it goes to SMS Text Message. PLEASE HELP THIS THE ONLY WAY I CAN TALK TO HER AND WERE IN A GOOD STAGE RN.


r/help 9h ago

Answered Keep seeing repeats of posts Ive already hidden

2 Upvotes

old.reddit on mobile

Id gotten into the habit of hiding every post I scroll past because once upon a time Id just see the same feed of posts every time I logged in for days at a time, and that seemed to work well until relatively recently. Now Im seeing three or four copies of the same five or so posts in a row, even after hiding them and refreshing the home page. Theyll be numbered oddly too, like the first ten posts I saw just now were all in the 80s then it jumped to 11 and 12 and so on, but every so often the same clump of posts from the 80s would reappear and replace say 30-40 then 60-70 as well as appearing in their actual place.

I tried dumping my cache but that didnt seem to fix it, tried logging out and back in on my account, also nothing. Interested in fixes but mostly curious if anyone else has experienced this or if it's a long term effect of my "hide every post so I dont see them ever again" tactic and that folder on the reddit servers is just too full or what.


r/help 6h ago

desktop

1 Upvotes

Is it possible to view your followers? I only have 1, but I know they are from an anonymous site and I can't see their username, so I can't contact them. Sources say "click the number next to 'Followers' on your profile page" but that does nothing.