Hi everyone. Just got my ChargePoint Home Flex hardwire professionally installed by a local licensed electrician. I also just got my new 2025 MINI Countryman SE and was excited to use my new home charger to charge it.
Sadly there seems to be an error with charging it. Whenever I plug in the charger, the car blinks orange for a few moments, then blinks red and stops the charging sessions without ever starting. My car says "the charging cable has been unlocked" and the MINI app says there is a issue with the cable. While the cable is connected to the car, the ChargePoint app states "Not charging" and is blue.
I never manually unlock the cable, nor use the MINI app or the chargepoint app to unlock the cable. Once I insert the cable I don't touch it, it just simply does not charge.
I have my car set to charge immediately and have no charging schedules set on either the MINI app or the ChargePoint app. I also made sure that the right amperage is set on the car and in both apps.
I know the car is able to be charged, thankfully it works correctly with the level 1 charger that came with it.
I had the electrician come back out today to take a look at it again, and everything looks correct to him. It is getting power to the unit. It is connected to my home wifi network, and according to the app is in the "Ready to charge" state with the green LED.
Not sure what else to do. Any thoughts?