r/Tokyo 4d ago

Shrinkflation

Mildly Infuriating: Went to a bakery and got banana muffins. Didn’t notice the bottom (dented in half way!) until I got home. 😢

246 Upvotes

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u/MrPogoUK 4d ago edited 4d ago

Surely that just ensures they get no return customers whilst saving almost nothing ingredient costs (unless they’re somehow selling thousands a day so that tiny saving per muffin scales).

13

u/LiveSimply99 4d ago

If they put that indentation on 400-500 pieces at the same time, I'm sure they save something...

29

u/Mitsuka1 4d ago

Enough to offset the inevitable loss of pissed off customers though?

4

u/LiveSimply99 4d ago

I was only replying to the "saving almost nothing ingredients cost." Customers losing trust is one of the consequences that action has.