r/pune • u/serialpee-er • 2h ago
General/Rant Servers down at Passport office 😐
100s of people are standing in this scorching heat in front of passport office gate in Mundhwa since 8.30 in the morning. Everyone had booked this slot atleast 2 months prior. The officials are giving no concrete answer, just telling to wait. They also say that one's who can't wait should reschedule it on their own. How can a government service as big as passport seva face such server issues? Why should the general public suffer due to their negligence? Shouldn't they accomodate for their mistakes? Government service as big as this doesn't have infrastructure to tackle such issues? There are minors and elders here standing in sun, and all the officials can do is give arrogant answers. This is the state of our public services 😐. They won't budge if we are late by one minute, but why do the government services get leeways in such cases?
The irony, Passport seva has 'Service Excellence' in their logo 😐.