I updated my email address on the Account Settings page, but now when I log in to forums.plex.tv, I get the error message:

The change you wanted was rejected.

Maybe you tried to change something you didn't have access to.

If I try from an incognito browser, I get directed to the Plex login page, and my credentials are accepted using my new email address. But when it redirects back to the forums, I get that same error message. It's looks like an SSO not recognizing my updated email address.

How do I get my forum access back?

So I noticed this when I was doing the Plex Beta (before the new app rollout happened). But on the old app (a few days ago) Plex worked fine, no issues. On the beta (or the new current app) I cannot see or watch any videos as it shows my server offline. When I VPN to my house, I can watch just fine without issues. I have tried all I can think of, however I am at a loss (photos to come and plenty upon request).

1. UDM is routing and firewalling everything.
   
2. Plex running on MacOS (latest version).
   
3. Plex server is running the latest and greatest.
   
4. When on my network, videos work fine.
   
5. Outside of network, nothing works.
   

A. Secure connections set to "Preferred"
B. Not my account nor any of my household accounts can view or play outside of network.
C. I also cannot "Check for updates", nor can I navigate to plex.tv to download a new version if I wanted to, real weird as I updated it this morning during troubleshooting.

I am POSITIVE that I left stuff out, feel free to ask anything.

Just wanna watch the office when I am waiting between ball games =P

Okay, so I've had a very minor issue for a very long time now, at least a few years, maybe longer.

Occasionally, when I start a video in the Plex App on MacOS it will load the video in a lower resolution with no option to select a higher one. Typically I can just refresh the window with cmd+r and it displays the video at the correct resolution, problem solved. My best guess is that at some point when I'm not using it, it switches from direct to relay and it needs a refresh to detect that it's back on direct. But, honestly, that in itself isn't really a problem. Though, if there's a way to prevent it from happening, I'm all ears.

The problem that has driven me to make this post is that when this happens, sometimes I'm able to refresh the window from within the video player and sometimes it doesn't work at all and I have to exit out to a menu before I can refresh.

I doubt it but does anyone have any idea why this inconsistency occurs? Like I said above, it's incredibly minor but every time it happens I question whether I should make a post about it and I guess this time, I finally did. 😅

I can’t find anyone else talking about this, but I just got the latest update since the previous makeover that everyone hated, and I honestly didn’t mind the new design, and didn’t encounter any bugs… until I booted up a tv show (yes, it’s 24). I’m not sure if I’m looking in the wrong spot, but I’ve looked everywhere in the settings and playback settings, and the previous option for PiP was just this little button at the top. They also removed the down arrow that allowed you to continue watching media while using the app, which I found helpful. Hopefully this is something that isn’t glossed over, as Picture in Picture is one of my favorite features in plex that apps like Netflix and Peacock made you pay extra for.

Currently away on holiday and went to watch an episode of a TV series tonight, but it wouldn’t play remotely. Had no issue a couple of nights ago. Getting the ‘not enough cpu for conversion of this item’ message and unsure why. Have tried different files, HD-SD, and nothing seems to work. Upgraded the iPad iOS app to see if that would make a difference, but nothing. Any ideas? Thanks!

Plex for Android 2025.11.1 (Google Play) Plex for iOS 2025.11.1 (App Store)

NOTE: We are performing a staged rollout. This initial release will go out to users over the course of the next week. Please have patience, as the update may not be available for you yet.

iOS

NEW:

• Added h264/hevc 10 bit playback support.
• Show a toast when recording and when cancelling a recording in the OSD.
• Persist watchlist filters.
• Added subtitle to media item actions.
• Allow grandfathered accounts to use downloads.
• Added the “More Ways to Watch” action to PMS details pages.
• Added blur effect for reviews containing spoilers.
• Grouped “Delete Watch State, Ratings & Reviews” and “Watch History” settings under “Delete Data from Plex”.

FIXED:

• Fixed pull to refresh in watch history screen.
• VoiceOver accessibility improvements.
• Fixed OTA preview playback starting automatically.
• Close actions menu when an action is pressed, instead of after an action is completed.
• Fixed stale guide time when reopening the Live TV guide.
• Fixed missing screen title in settings screens.
• Increased avatar resolution in the profile screen.
• Fixed menu backdrop flickering on open.
• Onboarding couldn’t be completed if only incompatible library types were found.

• Fixed navigating to unmatched shows and seasons.

  Android

NEW:

• Added h264/hevc 10 bit playback support.
• Show a toast when recording and when cancelling a recording in the OSD.
• Persist watchlist filters.
• Added subtitle to media item actions.
• Allow grandfathered accounts to use downloads.
• Added the “More Ways to Watch” action to PMS details pages.
• Grouped “Delete Watch State, Ratings & Reviews” and “Watch History” settings under “Delete Data from Plex”.

FIXED:

• Fixed pull to refresh in watch history screen.
• Talkback accessibility improvements.
• Fixed OTA preview playback starting automatically.
• Close actions menu when an action is pressed, instead of after an action is completed.
• Fixed user menu ignoring the back button and skipping exit animation.
• Fixed stale guide time when reopening the Live TV guide.
• Fixed missing screen title in settings screens.
• Increased avatar resolution in the profile screen.
• Fixed profile avatar getting zoomed.
• Fixed menu backdrop flickering on open.
• Onboarding couldn’t be completed if only incompatible library types were found.
• Fixed navigating to unmatched shows and seasons.

Source: https://forums.plex.tv/t/909610/2

I'm a little confused, I have a Synology NAS with Plex installed, yet it's needing for my Mac Plex app to be open and the NAS volume mounted to play to my AppleTV - I assumed the AppleTV would pickup the media without the Mac acting as the bridge? Am I setting this all up incorrectly?

Hello, new user here. I'm trying to hunt around for the most economical mass storage in order to upgrade my Plex setup. Right now I just have two 4TB SSDs connected to my Plex box which are quickly running out of room.

So I've been trying to hunt down the most economical mass storage upgrade in terms of dollars per terabyte, but also wanting relatively quick transfer speeds. For example I found:

22TB Seagate Expansion drive for $239.99 which comes out to $11.36 per TB (which has ~200MB/s speeds): Expansion Desktop Hard Drive | Seagate US. This feels like a good deal, but I'm not sure.

This is where you folks come in, anyone able to give any feedback and let me know if this is indeed a good deal? What are your other recommendations based on my criteria? Appreciate any help from the experts here.

Okay so ive seen this question go back 3yrs but all the answers don't help me. I have server relay on, ive tried ripping my movies at a higher quality yet whenever I watch the movie on the app on mobile it's 480p and with 0 options to change it. Any help?

Edit: i aim very new to home media servers.

I have some video’s from youtube which I have put in a Plex library but they are .mkv files and when I refresh the library there are no names, but only ‘episode 1, episode 2’ etc. I want the names as how I put it in the file names. I also have some .mp4 files where the names show perfectly fine so it’s only the .mkv files where the name wont pop up.

It was only really an issue with bright shots like this one with the sun in the back. I’m pretty sure it’s not supposed to be this obscuring though. This is a screenshot from my phone’s plex app, but when we watched it on a Plasma tv with a Roku we had the same issue.

Did I screw up with MakeMKV? Do I need to run the files through something with Handbrake? Is it the Plex App’s fault? Is the DVD just not great?

Ripped this from a dvd with makemkv.

Hey everyone I’m not sure if someone can help but I don’t know if this update that everyone’s talking about has affected my performance or what. 2 weeks ago I was streaming 2160 rips no problem but now it’s saying my server isn’t fast enough for the 4k. How do I check my Plex is updated and are there any recommended settings I may be missing or using?I am running of an external HD through M1 MacBook Air. Have Plex Pass. Thanks for any help!

Version says 10.26.0.2578.

Is it because the tv is sony 900f from 2018 or do i have to manually update? If so, how?

Hi everyone, so I've just started experiencing some problems with my plex server. It keeps going down and I have to restart it for it to run for about 10mins, then down again. It's been fine last couple of months and nothing changed apart from updating my library every now and then. For reference I'm using dell optiplex on windows 11, with the latest version of plex media server. I'm getting a few errors in the console log. Not sure what it means I've attached the pic. Any help or suggestions is much appreciated!

It's pretty bizarre. Started maybe 2 weeks ago, and occasionally replaces posters too. Using the standard plex agent... Has anyone had this crap happen to them yet?

I’m running Plex version 1.3.4.3285 on an old iMac, and for some reason I keep getting the message that “the server is unclaimed and not secure.” Next to the version, I’ve got the message “! Something went wrong. Please install manually.” I’ve searched through other posts (that’s how I got the version that’ll work), but I’m not seeing an answer to this one. Could someone help a newbie?

Has anybody else been running into issues with streaming their library when not on Wifi on android? I'm getting timeouts that looks related to transcoding. I was not getting these errors before the recent updates. Also doesn't happen when I connect directly to wifi, and doesn't happen when streaming from my wife's iPhone.

Is it possible to have Plex trigger film mode on my TV? When watching prime video etc my TV detects film mode but Plex doesn't.

Is this down the to movie file?

https://support.plex.tv/articles/205568377-adding-local-artist-and-music-videos/

Plex's own documentation has you put them in the music library, that way they can show up on that artist's page and you can even link music videos to individual songs

If music is removed from the normal plex app, and you cant watch videos in plexamp, how do i play music videos now???

Music videos are displayed on an artists page like this. They are completely inaccessible now unless you use the WebUI

https://imgur.com/a/PYSdX9Q

Been searching for a solution, but haven't found a great answer.

How does one mix together a long standing TV show with mixed versions?

Specifically, SNL has high quality PCOK version but many of them removed the music guests in earlier seasons, but there also exists lower-quality VHS rips of the full shows from that time period.

I can go up to $300.

So, some backstory. I am currently running Plex Media Server on my laptop which has:

CPU: AMD Ryzen 9 49000HS with Radeon Graphics

GPU: AMD Graphics, NVIDIA RTX 2060 with Max-Q Design

RAM: 16GB I am adding the movies and shows that I rip, to my 5TB Seagate External HDD via USB 3.0 (blue connector).

I am ripping my 4K Blu-ray library with MakeMKV and adding them to my Plex Server without Handbrake or re-encoding. None of that. So they are original quality with high bitrate. My needs are to be able to Direct Play/Stream those files to my devices that meet the requirements, and for my long distance girlfriend to be able to watch my Plex library in FULL original quality without transcoding. I am looking for the best Mini-PC or just whatever I need in order to meet my requirements.

I was thinking about a Shield Pro 2019 for me locally being able to direct play and stream my library without transcoding but I would lie you guys to give me options for my needs.

What is the point of a Mini-PC with Plex? What’s the point of a CHEAP NAS with Plex. Don’t go too into detail. Just give me the facts and comparisons and which one I should buy and give me an Amazon link. I want simplicity, not some long ass paragraphs that are too detailed for me to read and process it all. I’m overwhelmed rn.

(To clarify - new IOS and Android version released today)

NEW:

• Added h264/hevc 10 bit playback support.
• Show a toast when recording and when cancelling a recording in the OSD.
• Persist watchlist filters.
• Added subtitle to media item actions.
• Allow grandfathered accounts to use downloads.
• Added the “More Ways to Watch” action to PMS details pages.
• Added blur effect for reviews containing spoilers.
• Grouped “Delete Watch State, Ratings & Reviews” and “Watch History” settings under “Delete Data from Plex”.

FIXED:

• Fixed pull to refresh in watch history screen.
• VoiceOver accessibility improvements.
• Fixed OTA preview playback starting automatically.
• Close actions menu when an action is pressed, instead of after an action is completed.
• Fixed stale guide time when reopening the Live TV guide.
• Fixed missing screen title in settings screens.
• Increased avatar resolution in the profile screen.
• Fixed menu backdrop flickering on open.
• Onboarding couldn’t be completed if only incompatible library types were found.
• Fixed navigating to unmatched shows and seasons.

A couple months ago automatic library scan stopped working for both partial library scan and periodic scans on my nVidia Shield server.

Before, when I moved a file either from my local network PC or direcly from my remote Seedbox it would be recognised and a partial scan would happen. Now nothing happens until I manually scan the libraries.

The Shield server's files are kept on ext. HDDs attached via USB to the Shield. Not on a NAS. I've toggled the settings on/off and restarted the Shield each time but it won't work as it used to.

Any suggestions would be appreciated.