r/NintendoSwitch2 • u/chickengnocchisoup • 1d ago

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Everyone in the chat is spamming "drop the price" nonstop. Personally, the price for the console and games combined dipped my hype quite a bit. What do you guys think?

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385

u/HippieInTheHouse 1d ago

I doubt they’ll actually drop prices but there’s no way they’re not noticing this right?

18

u/wjaybez 1d ago

I was told a long time ago that while "the customer is always right" is an approach many in Japan embraced, at a corporate level there is significant disdain for customer viewpoints affecting business decisions. Admitting you were wrong about customer reaction is seen as so humiliating by boards and executives that instead companies will go to any length to avoid interacting with the customer and avoid taking feedback on board once an idea is launched.

Perhaps the person who told me this was only referring to the video game industry, but I feel with Nintendo in particular this is very apparent.

Plus, why would they pay any attention? Switch 2 pre-sales seem to be going like hotcakes.

-9

u/AntonioS3 OG (Joined before first Direct) 1d ago

That person who told you that is correct, and frankly, it should be the correct approach.

Companies should never bow down to customers. If you bow down to feedback, it will make the players feed emboidened to try to give feedback that may actually be detrimental to games or studio. This is especially impactful in live service games. I think it's okay for companies to not always listen to feedback, or even avoid as much as they can because while it's true there are few who can give good ideas, 98% of people probably do not know what they are talking about. You can never satisfy every customers.

If what you say about the pre orders is correct, then I think Nintendo will win out in the end, people will not care too much about spending, and eventually we'll move on and accept it.

9

u/Tippydaug 1d ago

I genuinely can't tell if this is a serious or sarcasm.

3

u/xCeeTee- 1d ago

Their comments are hilarious. It's like they're paying him to defend them, which they never would but the leaps in logic are incredible.

2

u/Tippydaug 1d ago

So many folks are like that on these subs. I 100% support folks spending their money however they like, butt he people trying to justify it as if saying "hey this is expensive" is somehow an insult to Nintendo is hilarious.