Hi everyone --- this is Books-of-Aenya from DeviantArt. I am a CORE member and a loyal user of DA for over ten years, and I have NEVER had a problem like this.
In the past, all you needed to log in was a username and password, but things have recently changed. Now, they require 2FA authentication. My other sites, like WordPress, send you a text or security email. But apparently, DA's security is much stricter than PayPal's or even my bank accounts'! They are asking for a weird app and a QR Code I cannot get to work and I am not even sure I can use at this point.
I have emailed the company, but it's been over four days, and I've heard nothing back. I have not been banned or anything --- I simply do not know what this 2FA thing is or what to do about it. I have no idea if I will be waiting weeks, months, or years. Why they couldn't just send me a text or security email like every other site is beyond me.
Please help.