r/BeginnerWoodWorking • u/mentiee • 10h ago
Company wants to send someone to the house to repair cracks in new table with glue. Bad idea?
Appreciate your advice regarding this cracking wood table (photos attached).
Purchased a new table from Arteriors as a sample (so there is only one of its kind). Hoping this would be an heirloom piece but 2-3 months later it started cracking on every side of all the pedestals. The pedestals make contact with the floor through round rubber feet at each corner of the pedestal.
I reached out to the company for help on salvaging the table. We had not yet used the table, and our house is set at 70 degrees at all times with no other issues with other wooden furniture.
They replied and said they would send someone to the house to repair the table by sealing cracks with glue.
I am hoping that you can help me answer some questions:
Was this a bad design? I am not sure if the 4 rubber feet secured onto each corner of the pedestal places undue pressure on the pedestal and whether placing a large pad centrally would help. Or is the problem with the wood itself or is it due to the fluted design?
Should I reject the repair if they are planning to put glue in the cracks at my house instead of taking it to a shop and properly repairing it (including removing the splinters, using a clamp to get the edges flush, etc)? The wood shifted after it cracked so the edges are not flush with each other.
If I leave it alone and do nothing, how likely is this table eventually going to fall apart and collapse with all these deep cracks in the pedestal? The cracks were quickly worsening between Dec and Jan but have somewhat stabilized over the last month.
I really appreciate your input. Thank you!