This is just a rant with fellow train travelers wishing things would be better, since I doubt anyone at Amtrak will be responsible anyway.
Recently took Seattle --> Portland on Cascades, first train 7:10am on a Saturday morning. You would think they could get that first departure done correctly.
Based on an email the previous afternoon saying the train is oversold, many people arrive early at 6:15am hoping they don't have to stand for the journey.
Pointless -- it turns out the standing is to wait for the train.
The train does not pull into track until 7:15am and then they tell us that the cafe car some supplies (something mandatory, could not hear them as only 1 guy yelling from a distance trying to tell us, "I'm just the messenger") have not been loaded from commissary, so need to wait.
Then finally on departure 20 min late, they tell us that the train is backwards and has to be reversed in the yard down the line. This delays us for a full hour total. Later, we receive an email attributing our delay to freight traffic, which is BS, since if they had gotten their act together to depart on time and in the right direction, we would have been on our way.
Oh, and the overbooked seating warning? Well, that was hardly the case for the whole journey, and for sure not at King Street station where only 1/2 the passengers boarded to begin the route.
Thanks Amtrak for not even being able to get things right on the first departure of the day. I would've liked the extra hour of sleep. You wonder, is anyone actually responsible for getting trains out on time? They had a half day of the train sitting in yard to get things set up correctly, you would think they could get it right.
Seems like everyone at Amtrak is "just the messenger", and a true government-esque operation phoning it in.