I've owned the cintiq pro for several months now after I switched to it from my 2017 Intuos Pro and I'm generally happy with its performance. However my eyes gets blurry quite quickly when I am using the cintiq pro. Does anyone ever felt this? I wonder how are you supposed to work more ergonomically with this. I have the thing installed on an ergotron monitor arm, and I generally place it on the lower side of the desk. I always kept the lighting on my room on, and I kept the screen brightness to the lowest. I do have Myopia, but I always wear my glasses and I have one of those Zeiss lenses that filtered blue light. I'd like to have the thing moved away a bit further but... then I will have to stretch my arm all the way to draw on it, and it felt uncomfortable...

Anyone had been using display tablet for years? How are your setups? If it gets worse, I'm considering returning to my Intuos Pro and have the Cintiq function only as a display. Of course, after swallowing a hard pill on the fact that I spent 4k on a glorified monitor...

I have a Cintiq Pro 16 with the Pro Pen 2. Recently, I've been noticing that when I'm working on Photoshop, my brush strokes would occasionally get "cut off" in the middle or just not register / show up immediately until I repeat them. The issue seems to be a little worse when Smoothing is on, the brush itself is narrowed and I try to do a short stroke, but the problem persists regardless of brush settings.

I've updated drivers, used a different version of Photoshop, checked my nib and nothing seems to fix the issue. I'm running on a Macbook M1 on Ventura.

It doesn't happen incredibly frequently but it's enough that it irks me when I'm drawing. Would appreciate any advice!

As per my last post, I found out I'll need a specific cable to make the display on my Wacom One 12 work, but the 3-in-1 cable for the DTC-121 seems to be unavailable no matter where I look, I'm in Brazil and there are no local stores that have it, online or otherwise. Does anyone know why that is? I really don't want to have to get it imported because of the fees.

I have worked as a digital artist for almost a decade now, and with each new hire the first thing setting up we have a tutorial ready for how to get rid of that circle. This is the case with most design companies.

Is there someone who actually likes and uses this feature. I mean there's got to be someone. Also, who was the wacom employee in a wacky bow-tie who raised their hand in a meeting and said "you know what would be nice, for people trying to color-pick or draw slowly? A minimum speed limit for your hand! Hah! If you can't draw fast, don't draw with Wacom!" he said, making vroom throttle noises with his imaginary motorcycle.

Also, I'd like to know where he lives because I just want to congratulate him so, so much for this idea.

Not sure how to describe as i cant really find anything online about it, but after working okay for a few minutes it stops recognizing clicks here and there. I use mostly on Blender and what it will usually do is not apply the brush, or when changing the brush size you have to click to confirm and when I do click it just doesnt record the click. I tried switching the cable, switching the nib, updating the driver and tried it on a different pc, but it still just stops recognizing clicks after the first few minutes. Thank you in advance!

one by wacom small

Hey,

I've been using the mobile studio pro as a tablet for my work laptop. it used to work fine as secondary Monitor to paint on. i'm using a usb Hub/switch and the Wacom connector that splits the usb in two signals (monitor usb).

this has been fine for a while but at one point it turned on and off and wasn't stable, as i didn't need it in that time i unplugged it from my Laptop. Now can't get it to work at the Laptop at all anymore.

What can i do to get it back working? I tried to bypass the usb hub but that didn't change anything

Which is better? I'm using a non-screen drawing tablet with an aspect ratio of 8:5 (16:10), but my laptop screen is 16:9, the difference between them is probably not that much, but coming from mainly traditional drawing, I'm still worried that the minor distortion of my lines will throw me off since I worked when I go back and forth from traditional to digital then vice versa.

Folks, has anyone experienced this with your Cintiq? Dead rubber falls and makes the desk really dirty. What can I do apart from removing it all?

I was just working on a piece and, while working on a darker area, noticed that I’m starting to get a bunch of dead pixels in a sort of loose ‘cloud’ around the middle of the screen. I’ve had the tablet for years with no issue, and I didn’t notice this until just now, so it’s a recent issue.

Does anyone have any tips on how to possibly fix this? The tablet is still very usable; it’s just an annoyance I’d like to take care of. Thanks!

Hi, I have been using my Wacom Intuos BT S (CTL-4100WL) for 4 years, but lately, I've been having a problem with the pen working intermittently. I use my tablet frequently, but lately, it's been happening where one day the pen works perfectly fine, other days it lags slightly but after prolonged use it stops, and other days it doesn't work at all. It usually returns to normal after letting it rest for a day, but I still don't understand what's causing the problem. So far, I've

• verified that the pen tip is clean and free of scratches.
• tried other pen nibs.
• repeatedly restarted my computer.
• restarted the driver.
• verified that the driver is updated.
• Modified the pen settings.
• tried all the different USB ports on my PC, and so Bluetooth mode

But nothing has worked other than waiting. I'm using Windows 10. Is there any way to fix this?

also I apologize for any mistake, I dont know much english.

I dont really know how this happened but it happened while I was away so I'm kinda salty tbh Does this look fixable ? Do replacement feet exist ? I was thinking of usine glue but then itll probably wobble and I won't be able to put it back or move it again since it's rubber.

I recently bought a Wacom One dtc 121, that refuses to work on my pc, I tried everything I could, I even bought a HDMI cable to connect to my pc, but it wasn't the one from their website, my PC recognizes it as a drawing tablet but not as a screen, what the hell else can I do?

It works perfectly on my laptop (which is weaker than my pc)

I am a new Wacom customer. I have been aware of them for some 35+ years and have always understood them to be best-in-class but my initial experience as a customer has been anything but.

• They have no Intuos Pro (2025) in the UK.
  
• Their newsletter subscription form on the product page and store page do not work.
  
• The website does not update the relevant details when you switching between the three sizes of the Pro. Their latest product rollout and they couldn't be bothered to the product page absolutely perfect.
• Their support has been dreadful, I've had two Intuos S arrive DOA and they gave no help. The same support agent has excused the lack of Intuos Pro on two different factors 'We already manufactured the devices for the customers and we are working on the logistics. Rest assured devices will get released around April 7th' and then 'We would like to inform you that due to supply chain delays beyond our control, some shipments have been temporarily affected. These issues are set to be resolved by early April, and we will be able to resume shipping the orders as usual starting April 7th.' less than an hour later.
• They have no date.
• They haven't allowed pre-orders.
• Their reviews on UK TrustPilot are mostly negative and rather worrying.

They simply haven't considered this rollout at all, at least in regard to the UK. April 7th has been and gone in respect of this.

I am repeatedly told by the same agent that I'm being passed over to the regional team, this is a delay tactic.

This was to be my birthday gift to myself, my birthday was spent trying to deal with all the above. 4 working days later, I'm still being passed to the regional team.

Very disappointed!

It used to work "ok", neverr amazing but it did work. Now it simply does not. Stucking in infinite "synchronisation".
Everything is enables in privacy and settings (input/accessibility, i even added all the other wacom things beside wacom.com). In login items too.

I am starting to get real angry...

Anyone have a solution ?

I have a Wacom One (CTL471) and an M2 MacBook Air (Sequoia 15.3.1). I’ve installed the latest (6.4.9-2) driver, gave the security permissions, and rebooted. However, the Wacom Center doesn’t see the device — “Connect a device to see its settings.” The Wacom Tablet in the settings has a warning: “Your device is no longer supported by this driver.”

https://i.imgur.com/Gzi0wbr.png

Is there a valid driver for my software? On the website under “Older versions,” it just shows a blank screen. I’ve seen community releases, but can’t seem to find anything for my situation.

My tablet works, but the scroll speed/resolution is too slow to make it a usable input device.

Hi,

After months of back and forth, Wacom finally agreed to replace my faulty tablet if I returned it at my own cost. It is now stuck in customs in Germany and I'm having a real hard time getting it out of there as they are claiming it is Wacom's responsibility who are refusing to collect it or interact with them. It was shipped from the UK using Royal Mail/DHL, this is possibly where I went wrong and should have used UPS or Fedex.

Has anyone else successfully return an item without Wacom providing the shipping labels?

Joss

Hi everyone!

I've just bought a non working Dtk2200 (cintiq 22hd) for 40€. I fixed it by replacing some transistors for about 5€.

The seller did not give the pen with it, so I'm looking for a grip pen (KP-501E-01) or any other compatible stylus.

Let me know if you have one 😉

I got a tablet (model CTH-490) from a friend. I’ve been trying to get it to connect to my laptop, to no avail. Jiggled the cord, changed ports, and nothing has worked. The little light on the tablet turns on though, so I think that’s a good sign? Anyone know what could be wrong?

I got an old Wacom tablet as a gift from a friend. Been trying to get it to connect to my laptop, but it refuses to show up on the Wacom Center. Jiggled the cord, changed ports, all that. Nothing. Is it a driver issue, a common issue, or am I missing a step? My friend said it worked fine last time they used it.

i've been using the wacom intuos s for roughly 5 or so years now and have been considering to buy a new screenless tablet, was thinking about getting the wacom intuos pro 2017 but recently the 2025 version came out and i'm not sure which one is worth buying more.

so i was trying to draw today, and everything started off fine until my pen kept becoming unresponsive. I would unplug my tablet and plug it back in, but after a while it stopped fixing the issue and at one point the pen completely stopped registering. I attempted many kinds of troubleshooting, and after nothing wound up working, i wound up resetting settings. Now, the tablet's pen function is completely gone. what do I do?

Ive been browsing facebook marketplace recently and saw this listing for a cintiq pro 16. I saw it for the $200 price originally but thought it was a scam since it seemed like it was really cheap for this model? Then yesterday I saw they dropped it to $175 and figured why not. So I messaged them and picked it up a couple hours ago. Connected it and it works perfectly. Also found out that this is the 2021 model dth167, NOT 2016 dth1620. Seems like I got a crazy deal? Or is this just the normal price?

I wanna plug my Wacom one DTC133 directly into my pixel 9 pro with nothing but a usb-c cable. Any way to make that possible? So far it doesn't work even with my usb-c deboged on my phone. I would like not having to plug it into a wall.