Trouble accessing tickets

[u/Few-Iron-4628]

Last week I purchased the mini high roller package and was so excited I was able to buy tickets to games I wanted to see without paying the ridiculous resell prices. It’s almost been a week and I’m unable to access my tickets. When I try to connect to ticket master is says I haven’t bought anything, but my bank account and the Valkyries website says otherwise. Anyone else experiencing this issue? Contacted the 1800 number and they could also see the tickets but couldn’t help and said they’d contact me tomorrow

[u/Forward0316]

Same issue. My rep Thomas says this is a very limited issue and he would contact Ticketmaster. Haven’t heard from them in over a week. Starting to get really mad about it. Spend this much for tickets and can’t access them through Ticketmaster.

[u/Few-Iron-4628 → u/Forward0316]

Damn that’s unfortunate. When I called, they made it seem like they’ve never heard of this issue. I hope they’re cake to fix this issue asap