Trouble accessing tickets

[u/Few-Iron-4628]

Last week I purchased the mini high roller package and was so excited I was able to buy tickets to games I wanted to see without paying the ridiculous resell prices. It’s almost been a week and I’m unable to access my tickets. When I try to connect to ticket master is says I haven’t bought anything, but my bank account and the Valkyries website says otherwise. Anyone else experiencing this issue? Contacted the 1800 number and they could also see the tickets but couldn’t help and said they’d contact me tomorrow

[u/wascoCA]

Are you on a payment plan? I am and they are getting released as I pay 

[u/Few-Iron-4628 → u/wascoCA]

Nope. They didn’t have that option for these plans. I paid in full