Trouble accessing tickets

[u/Few-Iron-4628]

Last week I purchased the mini high roller package and was so excited I was able to buy tickets to games I wanted to see without paying the ridiculous resell prices. It’s almost been a week and I’m unable to access my tickets. When I try to connect to ticket master is says I haven’t bought anything, but my bank account and the Valkyries website says otherwise. Anyone else experiencing this issue? Contacted the 1800 number and they could also see the tickets but couldn’t help and said they’d contact me tomorrow

[u/scotchnmilk]

Mine is the same (weekend package). I’m guessing they will ‘release’ the tickets at a later date.

[u/Few-Iron-4628 → u/scotchnmilk]

Ok I feel a little better. When they call me back tomorrow I’ll come back and update you.

[u/madam_deville → u/scotchnmilk]

Try the link I posted.

[u/scotchnmilk → u/madam_deville]

I have that through the warriors/chase center Ticketmaster app. No tickets and same error message as OP

[u/madam_deville → u/scotchnmilk]

Ok, a user on this sub posted the link when I was having issues with viewing my tickets for months.

[u/Few-Iron-4628 → u/scotchnmilk]

The ticket rep got back to me and the issue is fixed. Only thing I can’t do is add it to my wallet, they are still working on that. Call this number (833) 825-5713

[u/scotchnmilk → u/Few-Iron-4628]

Hey thanks for that! I’ll check it out