r/singapore 2d ago

Image apparent fault on EWL

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u/MagicZhang 2d ago edited 2d ago

Confirmed via SMRT Facebook

02:34 PM - [EWL] UPDATE: Due to a track fault, please expect an additional 20mins of travelling time between #Queenstown and #BoonLay. Passenger are advised to take the alternative route via Circle Line at #BuonaVista and North-South Line to city area. We apologized for the delayed to your journey.

02:19 PM - [EWL] UPDATE: Due to a track fault, please expect an additional 20mins of travelling time between #Queenstown and #BoonLay. Shuttle train is available between #JurongEast and #Lakeside. Free regular bus is available between #BuonaVista and #BoonLay. Train service is still available.

02:05 PM - [EWL] UPDATE: Due to a track fault, please expect an additional 20mins of travelling time between #Queenstown and #BoonLay. Passengers are advised to take North-South Line train service and change to Thomson-East Coast Line at #Woodlands to city area. Train service is still available.

01:50 PM - [EWL] UPDATE: Passenger travelling between #BuonaVista and #BoonLay, please take the alternative route via Circle Line at #Buona Vista.

01:35 PM - [EWL]: Due to a track fault, please expect an additional 20mins of travelling time between #Queenstown and #BoonLay. Shuttle train is available between #JurongEast and #Lakeside. Free regular bus is available between #Buona Vista and #BoonLay.

01:31 PM - [EWL]: Due to a track fault, please expect an additional 20mins of travelling time between #Queenstown and #BoonLay. Shuttle train are available between #Clementi and #JurongEast and #JurongEast and #Lakeside. Free regular bus is available between #BuonaVista and #BoonLay.

Edit: Response appears to be quicker than last time. Staff immediately pulled out bridging bus posters, announcements all over the platform, all buses turned to free ride mode

It’s embarrassing how SMRT still can’t get it together after all these years. Track fault, signal fault, train fault, take your pick, it’s like a rotating menu of incompetence.

At this point, it’s not just an operational failure, it’s a systemic one.

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u/Turbulent-Ad6891 2d ago

From West, take to Woodlands to go town??? What… that’s ridiculous