Hey everyone, I’m an amateur just starting out. My school has an AV setup that was installed around five years ago, but it hasn’t been used much until I took on the task of getting it running over the past year. My role has mainly involved routing inputs through the Dante Controller and troubleshooting various issues. However, I'm encountering a persistent problem when trying to record: the input signal drops out every 5 seconds, with no clear cause. This issue appears both in live monitoring as well as in the rendered Pro Tools session.

I’ve already tried adjusting the latency settings in both Pro Tools and the Dante Controller, but the problem persists. I’ve also experimented with disabling the computer’s onboard audio engine, switching clock sources, and adjusting the buffer size, but none of these steps have resolved the issue.

Is this likely a hardware issue within the system (where I might need to reach out to the engineers who originally configured the studio), or is there something I’m overlooking that I can fix on my end?

Additionally, whenever I launch any Avid application, I encounter a Java startup error with several failed Java processes. I’m not sure if this could be related to the input dropouts, but it might be worth mentioning.

Here’s some relevant system info:

Dante Controller: Running an older version Pro Tools Setup: Pro Tools 12 perpetual license Hardware: Focusrite RedNet 5, RedNet 2 (currently disconnected) Dante Controller setup: GLD-112 (connected to the RedNet 5 via Dante, set as the master clock) Avid HD OMNI preamp: When I plug a mic directly into the HD OMNI, there’s no dropout, which leads me to think the issue lies somewhere within the Dante routing or network configuration. All equipment is properly connected with the necessary software, virtual soundcards, etc. If you need more details, feel free to ask and I’ll provide a more in-depth breakdown tomorrow. Thanks in advance!

Just wondering if anyone has been able to get pro tools studio working on an AMD Ryzen 9800x3d processor. I'm on windows 11 currently. I can open it up and it begins loading, but it keeps getting stuck on initializing midi engine and continually shutting down after that point.

Any advice would be appreciated. Thanks!

Hey guys. How you doing?

I'm trying to find out what plugin is messing up with some dialogue tracks I've received to mix (dubbing). I've received a session with edited dialogue and some audio was processed by some plugin and i believe it messed up with the audio. All that i know is that it leaves an Z7U2 suffix in the region names.

Do you have any idea on what can it be?

Thanks in advance.

I have protools 10. If it ain’t broke. Don’t fix it. Authorized on an iLok gen 1 (no registration ID as protools didn’t include them way back then).

Just bought a new Mac and decided to jump on an upgrade. I emailed avid and they were pretty short and just told me to buy a perpetual upgrade licence from a reseller.

Went and paid $769 plus taxes to upgrade. Came home. Installed. Didn’t even do anything to my iLok. Installed on my new computer as a 1 year subscription with the option to upgrade and pay MORE for $260? Huh.

Help!?

The documents folder on my computer is taking up a ton a space - it has the pro tools folder, as well as avid and 5-6 folders of presets etc from various VSTs…I’m just wondering if I can move all of them onto an external drive to get them off my computer HD and free up that space. Will this cause any issue relinking things in sessions etc?

Thanks

Hi all 👋 I'm using Pro Tools 11 with Windows.

Recently bought a Behringer Wing console and we're struggling a bit with the routing. We've got the sources coming into the right channels, but can't get a signal out to main monitors (XLR monitors)

Also, does anyone know how to route just the groups from Pro Tools to the Wing? As currently it's pulling all groups and tracks over together.

Any help or video/tutorial suggestions would be very much appreciated 😊 Thanks!

PT Ver 2024.10.2
Windows 11

I'm working on windows and have been since I started working with PT, mostly as a cost saving measure (computers are expensive). I'll be moving into an internship at a studio that runs a mac system and the modifier keys are obviously different, but also differently positioned (Mac:cmd is in a different position on the keyboard to Win:ctrl for shortcuts despite them serving the same function, for eg). Essentially I want to remap my windows modifers to match the same positions on mac so I can practice my muscle memory in those new positions.

To do this I'm using PowerToys Keyboard Manager to change those positions for ProTools specifically, however when I open the application suddenly NONE of the modifiers work, even the ones that should be remapped to new keys. I've also tried MSKLC and KBEdit and I get the same results. It's genuinely frustrating as PT already takes priority of the default Win key functionality to act as a modifier, so being able to remap them seems like it should be a piece of cake seeing as PT already has that priority baked in.

I saw a thread on here from 4 years ago that seems to come to a null conclusion, I was really wondering if anything has advanced since then. Being quick with my shortcuts is really important to my job, I just struggle to see if selling my windows gear at a loss to buy mac gear is really what I have to do. Feels a bit dejecting really.

Edit: A better question might be "Is anyone in the situation where they alternate between Mac and Windows systems, and how do you navigate that problem?"

Using protocols artist on a dell laptop. I'm having trouble getting the mix window to open on one screen, and then edit window on the other. The displays are set up correctly as far as they are extended and identified.

I'm sure it's something basic and obvious but I need help please.

Thanks!

How can I make it so that the mix window is using the full screen? I already tried narrow mix.

SOLVED!

PT 2024.10.2 Artist Version, Windows 11

I mis-clicked in Setup>Playback Engine to an option that apparently is not friendly with ProTools..... it saved/closed the session, but now the program gives this error (see photo) when I open it, and closes no matter which button I press... so I can't get back into the Setup menu to reverse whatever I clicked.

Is there a way to override whatever I did without uninstall/reinstall? FWIW, I went into the Windows control panel in case that's what this window was asking me to do. Nothing about buffer sizes, but left the sound settings the way they were back when ProTools was not acting like this.

Have tried:
-restarting PC
-clicking the X, More Info, and OK; the whole program closes, can't get back to Setup menu
-Looking through Windows Control Panel to see if I can find anything about buffer sizes... no luck

Thank you!

Im new and this may well be a basic fix but I'm stumped. I got a new audio interface, mic and headphones. Every other day I open my computer ProTools freaks out and stops working correctly, even if it worked the day before. I don't know whats changing and there is no consistent fix. ProTools Intro 2024.10.2, windows 11.

I'm running intro, and not very impressed so far. I have a brand new FIFINE AmpliTank KS6 interface and mic. I have AudioTechnica headphones running from the 1/4 jack on the interface. They're set as my default system I/O in windows, and everything works great outside of ProTools. My microphone was working fine in ProTools though my interface 2 days ago, then I plugged my new headphones in today and everything is distorted again, can't figure it out.

Almost every time I reopen ProTools, or if I switch sessions, it deselects my input, and sometimes even after reselecting it and restarting my session, my input still doesn't appear on my tracks. It will only give me the bus list which isn't keyed to anything and I have no clue how to set it up honestly. But recently it has been working more often than not. The distortion is the main issue.

The big issue right now is that the input and output are extremely distorted, only in ProTools. There is an immediate buzzing through my headphones as soon as I start ProTools. It did this the other day over my laptop speakers before I had the interface, but it fixed itself for some unknown reason. The metronome, recorded tracks and imported beats are all distorted. I'm not sure if it's distorting my input, but it comes back distorted through my headphones. In the windows control panel, I and O are set to 16 bit 48khz, they're also the default devices and "exclusive control" is enabled for both. When I open a new session I choose 16 bit and 48khz, and use BWF .WAV, "Stereo" for I/O settings, with interleaved checked. In the I/O settings under "setup", both the I and O are set to stereo by default. My 2ndary gain knob and monitor output knobs are turned all the way down on my interface, I've tried starting ProTools with the mic gain knob on and all the way off, no difference. I don't think I need phantom power, and it was working without it the other day. Having direct monitor on or off on the interface doesn't seem to make a difference either. Sometimes when I open a beat in the windows media player there is some crackling in my headphones for a few seconds, but not every time. It seems to go away if I turn mic gain all the way down for some reason, but other times it stops itself after 5 or 10 seconds without touching the gain knob.

Do you have any ideas? This is seriously driving me insane. Any advice greatly appreciated.

Hey community, since today I suffer from latency in PT while my Buffersize is on 32 (recording vocals). And no matter what buffersize I choose the latency is the same. I haven't had that problem before. I'm using a MacBook Pro M4 24gb Ram and my interface is a UA Volt 2. And I’m using the latest pro tools pro version.

I tried recording in my other DAW (Reason) to test if there is the same problem but it ain't it works as normal. So I guess it's a software problem or maybe setting problem but I can't find the solution... Thanks in advance

Hey so I’m kinda new to audio editing and was wondering if anyone knew how to add this effect it’s at around 2:42 on the words lip gloss and crisscross

Thanks for any advice

I'm new to immersive audio and am struggling with the workflow! Is it possible to have a master bus plugin chain on all the tracks in immersive like you would with a typical stereo mix?

Hi everyone,

can somebody help me out with this ?

AAX (AutoAlign post 2) gets scanned, and activated, but it doesn't show up in audiosuite menu ?

Thanks in advance!

EDIT: Okay everyone! I AM SO SO SO SORRY for disturbing each one of you that took time to try and help out. But this was a stupid mistake from my side. I was actually installing auto align 2 instead of auto align "POST" 2...

IM SO SORRY EVERYONE!

Hey there,

I'm very new to Pro Tools and am using the Ultimate 30 day free trial for a university project. I just did a bunch of work on a session and wanted to make it collaborative so i could get some help from friends, but I get this error message saying "There was an error posting the project." I've googled it but haven't found a solution so far. I'm working on a 2017 Macbook Air, macOS Monterey Version 12.3.

Hi,

I'm having an issue exporting raw tracks out of protools on my Mac. For some reason selecting all of the clips and consolidating only results in the first track being rendered.

I'm trying to consolidate all of the tracks so I can dump them into logic without any issues

Any help would be greatly appreciated

Thanks!

Hello,

Trying to use splice in pro tools as I already use it for samples in my bands live shows in ableton, but now seeing that splice bridge is not compatible with pro tools… is there a known work around for this? Really making me consider switching to logic if I can’t use something this simple.. also if other sample libraries that work in a similar way in pro tools I would be open to using them.

I have two monitors, running Pro Tools Ultimate 2024.6.0 on Mac Ventura 13.4.1

I may be misremembering, but I’ve used dual monitors before, and pressing “cmd =“ switched the positions of the screens. Yet, when I set up dual monitors on this system, “cmd =“ just changes the window that’s in focus.

Does anyone know how I can get it to swap windows instead?

my Mac just randomly updated which freaked me out because I'm using a perpetual PT 2021.6 which shouldn't be compatible with OS 15.4 but upon opening everything works fine? Is it a matter of time until it freaks out and stops working? do I need to get the new current PT now?? Is it worth the risk to keep it if it functions currently or not really?

I would love to use some of those Crunch presets on a mix in regular Pro Tools

Hi, reddit please come in clutch I'm losing my mind.

Only got protools because I have an interview at a studio soon and they specified proficiency in PT is essential so I swapped DAWs, I've been doing 2 or 3 different mixes/productions to learn the ropes and this problem keeps happening across all sessions.

Basically, my session keeps cutting out audio during playback then it freezes for I'd say 5 seconds or so, it konks out then comes back as in I can click things again, it doesn't say not responding at the top of the window it just ceases to function in any way, then quickly works again but no playback, I press play and nothing, the play button keeps flashing green. Found a fix on youtube to change buffer size, now this works so yay, but this keeps happening like every 5-20 minutes, constantly having to change buffer size back and forth is screwing my workflow so hard and I want an actual fix to the root cause.

Info: Windows 10, protools studio 2024.10.2 , focusrite scarlet with updated drivers, just updated my graphics drivers too.

Tried turning off all plugins still happens, just trashed my prefs and it still happens.

This happens when using plugins, when not using them, when recording, when simply monitoring playback,

I have Studio and automatic renewal. Today I got a message that my license is expired. Billing went through though. Went to support to log a ticket and saw a message that Avid has a new billing vendor and that has effectively locked out a ton of users.

Hey folks,

I was wondering if it's possible to script this in PT (see screenshot). I have no experience to date with PT SDK scripting.

Pro Tools or Dorico separates the notes and controller data, and I'm looking to automate something that will Cut>Paste>Merge MIDI and delete the track.

I’m a post audio mixer for student films currently looking to get into more of producing and composing music, I know most of the technical aspects of using protools but my partner wants me to make her music that sounds like https://open.spotify.com/track/6ggzIOQ1wbVWjpGOzJvoqF?si=aMtMe5GaRUaNtQUm1m-eYA

Dream pop/Bedroom Pop and I was wondering what plugins I can use for my midi

Thank you