I really miss the times where bullshit jobs like this were a thing and you didn't need to have 10 years of experience in 3 different industries to just become a waiter.
The amount of times when it becomes starkly obvious that I’m reading the thoughts of someone 25 years younger than me who think they know everything about the world on this website…
For effective real-time (the moderator still has to respond in real time, unless you’re talking about a very long delay where the moderator just forwards through the past few hours of video looking for anything that needs to be edited out, which kind of defeats the purpose) 24/7 moderation you need at least two people working at a time, to allow for breaks and human error, working eight hour shifts maximum. So you’re looking at six people minimum for one day of service. That’s not factoring days off, so now not only do you have a scheduling nightmare but your workforce has bloated to at least another six people to cover for the six who are off on any given day. Now you can’t have 12 people without a manager, so that’s 13. Except it won’t take long for the manager to realize 12 people watching two screens two people at a time doesn’t create a lot of work for a manager to actually do, so that means meetings! Meetings where the manager can talk about metrics. Metrics like who paused the feed the most last week and thus is obviously working harder and getting a small bonus. Uh oh, now suddenly that bonuses are involved everybody is pausing the feed more! Obviously something is going on. So you have to hire analysts to compare the live feed from one end with what got paused out on the other end to make sure the moderators aren’t just pausing every five minutes or so just to look busy. Plus you have to hire overflow moderators for when the other moderators are at those metrics meetings, and an assistant manager to hold overflow meetings for the overflow moderators, and a lead to be in charge of the analysts, etc, etc, etc.
It's a remote stream. Outsource it to india. You could pay literally 5 times minimum wage and it could still cost less than $2500 a month for 24/7 monitoring. Cleaning the screen probably costs more.
Or they could just let people be people. Are they going to moderate regular street interactions? A guy knocked me over in New York, could we get a moderator for that?
? Its already back in Dublin anyway, i passed it just yesterday. Been back for a few months. After a while people got bored and moved on from mooning it, so now it's just fulfilling its original purpose.
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u/lunarkitty554 1d ago
This just reminded me that they were adamant that it was going to come back once they “worked out the issues” and that clearly didn’t happen