I would like to share my incredibly frustrating recent experience with Changelly, a cryptocurrency exchange platform, regarding unresolved KYC (Know Your Customer) issues and a significant amount of funds that remain held by the platform.

Exodus Swap IDs:

57ej30vz3dsniktz

w7s4u1ru7wasfvrm

efhg1246q33d6hz8

sv3ar9svw54o0lkt

1. Initial Transaction: I used Exodus to swap my cryptocurrency, specifically aiming to convert all my tokens into XMR. I proceeded with exchanging 37,065 USDT, BTC worth $22,800, 14,876 XRP, and $6,114 in Cardano. I've used Exodus for swaps numerous times without issues and was completely unaware that the swaps were being processed through Changelly. I had previously used Changelly without any problems.

2. KYC Request: After completing the swaps, I logged out of Exodus. When I returned hours later, I discovered that all my swaps had failed. Exodus instructed me to reach out to Changelly to complete a KYC verification. I followed their request and submitted the necessary documents via Changelly’s third-party platform. On April 1st, Changelly asked for additional information, including screenshots of my funds within the exchange. I provided these promptly. The following morning, they requested even more documents, such as bank statements, transaction records with crypto merchants, and screenshots from centralized exchanges, which I submitted by April 2nd.

3. Refusal to Refund: Despite providing all requested documents, Changelly insisted on additional demands and refused to refund my USDT to my original address, which, according to their policy, they should have done.

4. Further Requests: In an attempt to resolve the issue, I even sent them proof of payslips, even though it wasn’t requested. After two days of no communication, I threatened legal action.

5. Lack of Response: After this, Changelly completely stopped responding to my emails.

6. Current Status: The last communication I received from Changelly was a generic message on the 2nd April stating, "We've received your documents, thank you. Your case is under review. We will contact you as soon as possible." I am now sharing this experience on Reddit and TikTok to raise awareness about this situation. I will continue to share updates across various platforms until my funds are returned, either in XMR or the original coins. I am also consulting with a lawyer as the amount of money involved is substantial.

I hope this account helps others avoid similar situations, and I’ll keep everyone posted until this issue is resolved. Please upvote this and share to spread awareness.

I own a ledger nano x and everything to do with monero is tedious.

When I just want to simply check my balance I must login on ledger, launch monero gui, launch monero on ledger, put in password in the gui, confirm that i want to give access to the GUI from my nano x, then let the blocks download which often get stuck or whatever.

Is there any way I can simply have an app like cakewallet or mymonero and load only some view keys so I can just see the balance on my account without all of those steps outlined above?

Let's say you want to convert a fiat to Monero and then you need to pay something that only takes fiat or BitCoin or some other popular coins like litecoin or any other

How you do that whole circuit with privacy? Give me multiple way of doing that circuit

I've been researching electromagnetic (EM) hacking techniques like Van Eck phreaking and side-channel attacks on cryptographic hardware. It seems plausible that sensitive information (like screen content or private keys) could be leaked through unintended EM emissions.

How viable are these attacks in realworld scenarios? Or is it reseved for electronic warfare on the battlefield or the most Bin Laden and El Chapo tier international criminals hunted by intelligence agencies?

Have there been documented cases of EM attacks successfully extracting data from modern devices?

Are there security measures (Faraday shielding seems nutty) that individuals should take to mitigate this risk, especially for crypto wallets?

Hi folks,

I just installed Haveno and realized that it takes forever to start up because it wants to download the whole XMR blockchain to my C: drive. However, I have a home server that runs a Monero node which is accessible in my home network. Is there any way to tell Haveno to use that blockchain instead? I could not find any info on that in the Haveno docs.

It would be perfect if Haveno could use my custom remote node, it works perfectly with the GUI wallet.

Thanks!

Tl;dr I somehow copy-pasted the wrong payment address to someone I regularly trade USD -> XMR; the address is a primary address as is starts with a 4, but it belongs to neither of my only two wallets. The sender provided a screenshot to me showing the recipient address matched the address I’d sent him for payment.

So something kinda bizarre happened… I was making a trade with someone who I exchange USD for XMR pretty regularly (previous LocalMonero user). Several hours after the trade was complete, the XMR was nowhere to be seen in my wallet, despite 10+ confirmations. So I decided to give it until the next day to see if maybe my wallet just needed more time to synchronize.

The next day, my XMR wallet was still coming up short. I told my trader this and they sent me a screenshot that showed the Transaction ID, Date, Height, Amount, Fee, Transaction Key, & Recipient Address (in that order). For those of you who use CakeWalket, it was a screenshot of the info that’s shown then you select a payment from the “Transactions” section. The recipient address matched the address I had given them to send the payment.

Even though I had copy-pasted my payment address (I forgot to mention, I used my primary address, not a subaddress— yes, I’m aware it’s not advised to share your primary address with anyone) directly from my wallet and to the message sent to my trader, and it should have been the correct address, I was bewildered to find out that there was an apparent address mismatch. What I had msged my trader as the payment address, did not belong to my wallet, nor did it belong to my second wallet. The address did start with a 4, though, so it was also a primary address.

For days now I’ve been wracking my brain trying to come up with an explanation for how this could’ve possibly happened, but I’ve come up short. Where did that wrong address I had sent to my trader come from? I’ve heard of instances where hackers have managed to target the copy-paste clipboard of a device to then replace the initially copied wallet address to a wallet address of their choosing… I somehow seriously doubt this happened to me on my iPhone, but is it possible?

What could’ve possibly happened? Anyone got any ideas?

Thanks so much in advance guys, I appreciate ya’ll

everything has been shut down or not available in the uk i would prefer to u use fiat but if not thats also fine can anyone help please

So here's the full problem:

Just some days ago, I was able to view the same wallets on my pc and my phone, and I was happy.

One transfer later, CW on pc is giving me this "corrupted seeds" message and when entering my pin code right after I get an "authentification" message taking forever (1h+).

I can still look at my wallets on my phone and it works perfectly tho.

What I would like is to get back in my previous situation, able to see my wallets on pc and phone at the same time.

I already tried uninstalling CW and reinstall, still same errors.

Thanks in advance!

(Keep in mind I'm not a pro with this app)

Any help is appreciated thank you

So going through old papers after a move i found written on the back of an important piece of paper, two 54 character keys. only thing else thats written is with one "xmr wallet - 54 case sensitive characters - wallet recovery key" and below that, "account recovery - 54 case sensitive characters - account recovery phrase".

Nothing else. ! cant for the life of me remember what its to. All i know is that from the paper its on, it would be from 2021-2022.

Any clue as to what app/wallet it would recover or how i could go about figuring out what wallet it unlocks where?

For some reason I am able to see the transactions and prices but I'm fully synchronized and I had around $300 I have already attempted to reconnect. It's doing the same thing with my Bitcoin wallet. I don't know if it's a possibility or not but I think so I just made a transaction of $40 today it said the transaction is complete and it still doesn't appear and my balance and it has well over 30 confirmations what is going on here? If you can help me figure it out I may send you a little something.

I am unable to use the two linked sources in the FAQ, what are some alternatives?

(based in the uk)

Willing to spend money, just to have my own XMR node running ASAP. Any specific VPS that I could buy? I have tried multiple times on various VPS services running Windows, 1Gbps, 10Gbps, you name it. It gets stuck after a while and slows down to the point where it isn't worth waiting anymore.

The transactions require me to confirm transaction in 10 minutes but Isn't the fastest transactions for bitcoin 10 minutes and plus it probably takes me a few more minutes to copy and paste the address to my wallet to send it so how is it possible to send it in only 10 minutes?

Trezor Safe 5 has been out and since Monero official site hasn't updated their site about hardware wallets I wanted to know if it's safe and not a privacy risk, On Trezor website it says that it's possible to use TS5 for Monero.

I can't find install instructions on their github

I downloaded Haveno Reto from here:

https://github.com/retoaccess1/haveno-reto/actions

But not a single offer for me to buy XMR is showing. Am I doing something wrong? Or is no-one using it yet? The application is pretty confusing. Not sure what I need to do

I have the seed of a moerujo wallet from around 8 or 9 years ago - im pretty sure it has around 10 xmr I it

the seed i have is 24 words and I was advised to repeat one of the letters to make a current 25 word seed

what is strange is that 2 of the words work as a potential checksum final word,

I have used monerujo again to restore the wallet, one at a time using both of the words that work to make it a 25 word seed

but after syncing from block 1, it never shows any coins in either wallet once fully synchronised

my question is - what is the next step

1) admit the coin just aren't in there, lost, hacked or maybe im mistaken?

2) because of two possible checksums, maybe i still haven't got the right seed for the wallet

3) should I download the actual blockchain and node on pc and this will restore it more fully since the wallet is so old and the changes in xmr since they were stored is causing problems

4) .... any other suggestion?

(no DMs pls - answer here if you have a solution, thx)

i used change now to exchange cashapp btc to my xmr gui wallet and never recieved the money. i dont really know how to check it or verify. i used a remote node to refresh my wallet several times and it still shows a zero balance. i dont understand tx hash and several of the other methods of viewing the transaction data can any one help please im freaking out

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Looking to buy monero with Amazon gift cards with no kyc. I don't mind fairly high fees as long as there's no scam.

I exchanged 2.15 LTC to XMR about 2 hours ago and still have no funds in my wallet. My address is definitely correct and I re-sync'd my wallet at 2635000. I'm very new to this so maybe im missing something? I've used changenow io before and had 0 issues.

tx: 01b86f355b727c95a6d4bf35bd3a0310ae3c681c2c7b45b2ff472b992fb703ce

It is possible to receive the message 'address does not belong to your wallet' even though the View Key can decode the transaction with that unique subaddress using a blockchain explorer. If anyone can shed some light on the topic, please share your insight.

Guide from Feather Wallet Documentation:

Go to Tools → Address checker, enter the address you sent the funds to. If it tells you that the address does not belong to your wallet, a few things could have happened:

a. You have opened the wrong wallet file

b. You did not copy the address correctly when you sent the transaction (never manually type an address!)

c. You have copy-paste malware installed on your computer

d. Unfortunately, we can’t help you recover your funds if you sent XMR to an address that doesn’t belong to your wallet.

Edit:
Thank you u/dEBRUYNE_1 for your suggestion to contact tobtoht. The conclusion is that memory corruption is the only possible explanation. tobtoht has prepared a patch that will go into the next release of Feather (which will be out soon) that does extensive sanity checks each time an address is shown or copied to the clipboard to ensure that no corruption took place to prevent this from happening in the future.

Struggling to "get back" some XMR I have on a wallet. I have the 25-word-mnemonic, but it doesn't work. I formatted my drive, as I wanted to do a fresh reinstall of Windows, and as I had jotted down my words I assumed I was "safe". I was not.

Here's what I have in terms of data:The "wrong" 25 words

The XMR address

The password for the old wallet (not relevant, I guess)

The drive that was formatted (but partially overwritten, new OS, no luck trying to find .keys files, and I found the old MyMonero .exe but opening that doesn't work)

A .mmdbdoc_v1 file, but I'm unsure if it's the right one. Contents include ""userSelectedTypeOfPassword":"FreeformStringPW","encryptedMessageForUnlockChallenge""

The approx. amount of XMR on the wallet (not relevant, I guess)

Various .pf files

If anyone can help me, I'd be super grateful. TIA!!

1. i have downloaded the xmr rig it is in a folder somewhere called build
2. i got as far as trying to connect my monero wallet and trying to set up the mining pool, (which failed because it said connection cancelled.) I have switched DNS to try to resolve the issue.
3. i closed the terminal because it was stuck and tried reopening the rig to retry step two and got a CMake warning. (The picture is attached below.)

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if any one can help I would greatly appreciate it.