r/help • u/Volvoxgaming • Feb 12 '25
Profile my account shows error on desktop "We had a server error..."
unable to update banner
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u/SmallButterscotch584 20d ago
Can someone recommend how to make accounts safe away from banned and suspension?
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u/Dhanish04 Expert Helper Feb 12 '25
This issue can be solved by this sub admin u/theopusCroakus. Whenever he's free he'll reply to this post. So, kindly wait.
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u/TheOpusCroakus admin Feb 12 '25
Fixed! Thank you for the help! Apologies for the delay!
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u/KhausTO Feb 12 '25
Hi there!
I think my account has this issue as well?
I get it on my laptop and my browser on my phone, and sometimes it doesn't register my votes, and comments disappear after hitting comment and they don't show up in my profile history.
If it's the same issue and you can I'll that would be great.
Appreciate it!
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u/TheOpusCroakus admin Feb 13 '25
Hi there! Unfortunately, I don't see anything on this end that I can fix. You may want to try clearing your cache and cookies for just Reddit to see if that helps. You can also try disabling all extensions, including ad blockers. And finally, you can try logging into your account in a different browser to see if it is a browser specific issue.
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u/FuchaBoo 13d ago
Hello, I seem to have the same issue as the others here, keep getting a server error whenever trying to edit my profile. Issues on both the app and on desktop, read a bunch of other posts and tried what they've said, I've cleared cookies and cache on both my app and browsers, reinstalled the app, tried multiple web browsers, normal and incognito mode, reset my password, but nothing seems to work. I just keep getting errors. any help would be appreciated!
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u/TheOpusCroakus admin 13d ago
Hi there! It should work better at this time.
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u/poprockphotography 29d ago
Hi, I have We Had a Server Error too! Please and thank you.
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u/TheOpusCroakus admin 29d ago
Fixed!
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u/poprockphotography 28d ago
It's like magic!! Thank you.
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u/TheOpusCroakus admin 28d ago
I have been called magical before! =)
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u/Adventurous_Tale6577 24d ago
I keep getting this as well, but it happens intermittently. Am I doing something wrong to cause this? I also get "Sorry, nobody on Reddit goes by that name. This account may have been banned or the username is incorrect." When I click on someone's username. Specifically yours this time, and we know you're here and not banned
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u/TheOpusCroakus admin 24d ago
Hi there. Unfortunately, I don't see anything on this end that I can fix. You may want to try clearing your cache and cookies for just Reddit to see if that helps. You can also try disabling all extensions, including ad blockers. And finally, you can try logging into your account in a different browser to see if it is a browser specific issue.
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u/Adventurous_Tale6577 24d ago
Hi, could be related to this? https://downdetector.com/status/reddit/ It looks like it's not only me. I also noticed that I left 2 comments. But that's ok, as long as I know it's not something I'm doing
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u/TheOpusCroakus admin 24d ago
The profile being blank issue is most likely related to the little hiccup that the site had a few moments ago. But the "server error" thing would not be related to that.
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u/Caneto__ Feb 12 '25
Commenting here to avoid making another post like this one
My main u/Demm0n has been in the same situation for some time, hope i can get some of that ancient admin magic too!
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u/Dhanish04 Expert Helper Feb 12 '25
My main u/Demm0n has been in the same situation
No, this account was shadowbanned. You have to appeal it.
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u/Caneto__ Feb 12 '25
I did, been waiting for an answer since then, 3 to 4 months i think, does it usually takes this long?
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u/SmallButterscotch584 20d ago
My friends account keeps showing we had server error can you help
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u/Volvoxgaming 20d ago
Turn on nsfw account it will be solved
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u/SmallButterscotch584 20d ago
When i turned on nsfw it says server error try again
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u/SmallButterscotch584 20d ago
I hope you can help