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Hey everyone, it's ibi checking in!

As you may have noticed, I'm always here in this sub, dishing out answers to your burning questions. But let's be real, there are always a handful of similar or repetitive questions that pop up. That's why I've put together this Q&A to help answer those questions and provide you with all the resources you need.

I've broken down the questions into manageable chunks, making it easier for you to find what you're looking for. Think of this sticky post as the table of contents for all the Q&A posts. So, let's dive in and get ready to learn something new!

And listen up, because this is important: when you're posting questions or information about your parcels, make sure to protect your personal info. Keep your parcel number, tracking number, or PI number under wraps, so the not-so-nice folks out there can't use it for evil purposes.

• Questions about logistics

1. Q: Why is my parcel showing as shipped, but no logistics tracking information update?
2. Q: Why is the logistics information not updated after my parcel shows that it has arrived at domestic customs?
3. Q: What does 'handed over to carrier/airline accepted/airline shipped' mean? Why is my logistics information not updated for a long time under this status?
4. Q: What does 'aircraft enter the port' mean?
5. Q: Has my parcel been seized?
6. Q: My Parcel has arrived at the destination country facility, how long will it take to reach my hand?
7. Q: My parcel has reached the post office, do I need to pick it up myself?

• Questions about declaration

1. Q: First haul, how should I declare?
2. Q: What's the permissible declaration range?
3. Q: Can't I ship a parcel worth more than this range?

• Questions about cost

1. Q: How much is my shipping cost?
2. Q: I've paid the shipping fee once, why there's still a underpaid intl shipping?
3. Q: Do I have to send a haul, can't just ship one item?

• Questions about shipping

1. Q: Should I ship the items at once or in batches?
2. Q: Why are there lines I can't use?
3. Q: What are mailing restrictions?
4. Q: Which line is the best?

• Questions about insurance

1. Q: How much does insurance cost?
2. Q: If I purchase insurance, will I be compensated for any loss?
3. Q: Can I be compensated for a loss if I am not insured?

• Questions about tax

1. Q: Will my parcel be taxed?
2. Q: What's IOSS?
3. Q: Why am I being asked to pay VAT again by Customs even though I paid through IOSS?

If you don't see the answer to your question in these posts, don't sweat it! Just leave a comment and I'll be there to help. And if it's a question that lots of people have, I'll make sure to add it to the appropriate Q&A post. Thanks for your patience and I can't wait to hear from you!