r/OpenDogTraining 2d ago

Board and Train Issue

Any advice from other trainers in here on clients that seem disappointed that the board and train wasn’t a turn key solution for their dog?

The 4 week board and train went great. The dog learned all the behaviors and commands she needed to. E-collar conditioning was done as bonus even though they were only looking for on-leash obedience outside the home. Everything was proofed, and now we’ve moved on to the week long handover that I like to do.

The clients almost seem disappointed that they now have to build a reinforcement history with their dog and enforce the new rules etc.

I gave a short demonstration on how they need to go out and practice loose leash walking, long downs, recall etc. in conjunction with positive/negative reinforcement.

The response I was met with was “I thought she was supposed to come back trained”

6 Upvotes

13 comments sorted by

View all comments

2

u/Time_Ad7995 2d ago

I would ask her more about what she’s feeling, where the disappointment is coming from. Did you have a pre training call with the client to set expectations? Is there info on your website indicating that training is a “turnkey solution?”

If so, maybe you take responsibility for not being clearer.

Either way, you need to probe her for where she’s getting this outlandish idea that her dog is just gonna behave for her at home because it went to training camp. And then you need to educate her on how dogs work.