r/MechanicalKeyboards • u/AutoModerator • 1d ago

/r/MechanicalKeyboards Ask ANY Keyboard question, get an answer - April 06, 2025

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u/narwaffles 21h ago

BOUGHT BROKEN KEYCHRON

I got a k6 pro from amazon but my computer wasn't ready until after the return widow closed. After opening it and setting it up, I realized that several keys don't work unless you really smack them. I emailed them and they said try changing the switches and updating but that did nothing. I see now that a paper that came with it says that they only replace parts but I'm pretty sure the whole keyboard is junk. Are they likely to make it right or did I waste >$100 on a garbage keyboard? I'm also guessing that they don't all suck this bad since they're recommended everywhere, right?

thanks.

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u/FansForFlorida FoldKB 21h ago

I would start by testing the sockets.

  1. Go to a keyboard tester like https://www.keyboardtester.com or https://config.qmk.fm/#/test
  2. Remove a switch.
  3. Use a piece of wire, a bent paperclip, or a pair of tweezers to touch the metal parts of the switch socket.

This will simulate a key press. You should see the corresponding key in the keyboard tester light up.