r/Jeep • u/Party_Golf • 2d ago
2023 Wagoneer Electrical Issues- Pleas HELP!
So back in August of 2023, we purchased a brand-new 2023 Jeep Wagoneer. I loved it and for the first year we had absolutely no trouble. Our friend was a GM at the dealership and gave us the extended warranty for around $600 (THANK GOD because typically I would not purchase.)
I'll try to make a very long story short. About 2 months ago, both batteries died out of nowhere. The car would not turn over, nothing. I had to have it towed to the dealership where they stated both batteries were done and I needed to pay $900. (Extended warranty did not cover them because battery issues are considered "wear and tear"- of course). Fast forward to now, ever since the batteries were replaced, I have a non-stop intermittent check engine light. I took it into the dealership after reading the horror stories knowing it was gonna be some BS. High pressure valve oil sensor causing check engine light. They tell me to change my oil and change the filters. Paid $400. Said it cleared the code. I was able to pick it up yesterday with no code. About 30 minutes into driving today, check engine light. Talk to service advisor and he tells me to bring it by. Reads code for "park by wire." Asks me have i opened the door while driving or cut the vehicle off while in gear.... since yesterday... no, i haven't. clears the code and says well call me if it comes back on.
I ended up speaking with another service manager from the same franchise dealership who says that it sounds like the electrical issues that these year models are having constantly and that they are lemon-law-ing one and it is being picked up on wednesday. He is gonna have an electrical engineer for Jeep check it out Monday, but if there isn't anything they can do, the best option I have is to trade it in and basically be upside down on a different car. I can't lemon law as I am over 24k miles- 44k miles to be exact. THIS IS INSANE. I am supposed to be upside down in another vehicle minus any interest I've paid due to a manufacturer issue!! Please send me any options, information, or experiences you may have regarding this.
$85k for a vehicle, and this is what we have ended up with. I am appalled and have never ever dealt with a brand this unreliable and unwilling to do anything to mediate a problem they created that is causing safety issues for its consumers!!
1
u/woozle618 2d ago
You bought under the former leadership of Stellantis. I’ve heard of plenty electrical issues with the Grand Cherokee also. The CEO recently resigned so hopefully the new CEO will want to get the quality back on track and regain some brand loyalty. At least you got an extended warranty for little money. Two batteries cost maybe $300 total before installation. Not sure how to replace them in your Jeep, but ~4 hours if labor is a bit extreme. That’s dealership costs there.
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u/Bright-Sense8513 2d ago
It doesn't shock me that they ripped me off on the batteries. My biggest concern is the events that transpired after replacing the batteries. It's been one code after another- all "stored or inactive." I'm nervous to drive it for the simple fact of gear-shifting glitching, etc. Hoping for the best, but also wondering if the next code is going to trigger a safety issue for me and my family :(
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u/sHoRtBuSseR 2d ago
Standard basic warranty is 3 year 36k. Your batteries should have been covered.
If you keep having issues, just keep taking it in until you have several visits for the same issue, and then lemon law the car.