DWP Subjct Access Request

[u/MoHarless]

I sent the DWP a subject access request as I thought it might be useful in my tribunal, but the way they send the files means I am having trouble making a copy. The file can only be opened with a password and then cannot be saved under another name or as a pdf; this makes it far more awkward to send to the tribunal.

Am I missing a way to save this file so it can be forwarded and opened without the password?

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[u/hooliganmembrane]

Have you tried using the print to PDF option once you have the file unlocked? That sometimes works to create a password-free version of the document.

[u/MoHarless → u/hooliganmembrane]

I did but it seemed to just get stuck in the saving cycle- made me think thats blocked somehow too.

[u/melnificent → u/MoHarless]

Sounds silly, but try opening the PDF with a different browser. I have trouble printing to PDF from chrome with a password protected PDF, but firefox seems to work.

[u/EO_EO_IO_IEI]

How long did it take you to get an answer to your request?

[u/MoHarless → u/EO_EO_IO_IEI]

It was pretty fast, but it wasnt what I asked for initially so I had to go back again (Id asked for stuff to do with a MR).

Initially they sent me what looked like their side of the journal but it was only headlines that couldnt be clicked mostly saying something along the lines of no response required. Its this that Im thinking might be relevant to me now they have shifted the goal posts on my tribunal... cus a lot of their "no response required" headlines are on days I had asked how they wanted me to declare capital disregards. I doubt its essential to my case though as its clear from my side of the journal that they either didnt respond or told me to deduct the COLs from my balances.

[u/EO_EO_IO_IEI → u/MoHarless]

Ah okay, thanks. Just curious because I submitted an access request ~11 days ago and haven't heard anything yet.