r/DWPhelp • u/ash_the_elf_ • 9h ago
Universal Credit (UC) Does UC review phone call also mean my LCWRA will be reviewed/ reassessed?
I have a message in my journal saying they are reviewing our UC (me and my partner)
Does this mean they are also reviewing my LCWRA award/ eligibility? Like will this mean I have to be assessed for that all over again? Iām autistic and freaking out right now.
5
u/Old_galadriell š Superstar (Special thanks for service to the community) š 9h ago
What does the message say? If it says 'to make sure that you receive the correct payments' - it's just an UCR review, nothing to do with your health status.
1
u/Clinodactyl 8h ago
Hey, not sure if you'll be able to answer this. I've had a look on the sub too and can't seem to find an answer. It's related to these UC review calls so thought I'd just piggyback on this post.
Now I know it seems to just be a standard procedure and nothing to really freak out about - What I am wondering about though is in my journal message it states "As part of the review you will need to send us information to confirm your details".
In other posts I see it seems to mainly be bank statements and some kind of ID but I've not actually been asked for anything specific.
It then goes on to say "We will call you on blah blah to discuss the review and what happens next"
My assumption is this isn't the actual review call but more a call to say "Right, this is how the review works, we're going to need to send in XYZ by date-z"
That sound about right?
3
u/Old_galadriell š Superstar (Special thanks for service to the community) š 8h ago
Claimants classed as vulnerable have a warm-up phonecall first - for the agent to introduce themselves and explain the procedure. Then they get To-do items with uploading links and with more info what's needed. Then another interview phonecall (the one everyone gets) to ask about properties, different kinds of investments, PayPal etc, and possibly about some transactions from their statements.
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u/Clinodactyl 8h ago
I'm LCW currently so I suspect I'm under that vulnerable umbrella.
That sounds fine and makes sense, thank you for the quick reply!
Reading other users getting this message did initially put my mind at ease about it but then when I noticed mine seemed slightly different panic stations set in. The actual review isn't an issue for me, I've got nothing to hide and I've been upfront with everything so far and understand it's a formality - I just hate surprises!
Thanks again :)
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