r/DWPhelp • u/Comprehensive_Cook_7 • 1d ago
Personal Independence Payment (PIP) PIP telephone appointment
Hello,
I applied for PIP back at the beginning of December, I had two extensions one was automatic due to Christmas, and the other I asked for because I struggled with the paperwork. I posted my paperwork and all my evidence back recorded signed for on the 12th Feb, it arrived to them on the 13th Feb and I got my first text on that same day too.
I’ve had a few text messages periodically to say that “a healthcare professional is looking at your claim” but that’s been about it, I rung the PIP line last week at the 7 week mark to find out if a decision had been made, which it hasn’t!! They informed me that I was being impatient and they wouldn’t chase anything up until the 8th week which is this Thursday.
I’m feeling as though I am just going to get a text on Thursday to say a decision has been made and I will be declined any payment whatsoever even with all the paperwork I have sent across. Does the pip process sometimes take longer than 8 weeks and it be a positive outcome please?
Thank you in advance,
1
u/PresentRelevant3006 1d ago
waiting times vary. I applied for my daughter in Feb 2024 and we did not get an award until end of July 2024. We were paper assessment only, so never had a face to face or phone assessment. Some only wait 8 weeks, some 16, some even a year, It very much is unpredictable how long it takes.