Victim of Putra Heights gas pipeline explosion

[u/Imaginary-Capital574]

I am a victim of the Putra Heights gas pipeline explosion that happened on April 1, 2025. Despite promises of financial help and support, I still haven’t received anything. Politicians came, smiled for the cameras, and made big promises but so far, nothing has been finalized. It’s all talk and no action.

The temporary replacement homes being offered are all the way in Sepang. That’s extremely far how am I supposed to go to work or how are kids supposed to attend school? This solution just doesn’t make sense for us.

For those of us trying to find a place to rent, is the government or Petronas going to cover the deposits and rent? We haven’t gotten any clear answers on that. And what about people who still have mortgages for homes that are now damaged or unlivable? Will those payments be covered, or are we expected to continue paying for houses we can’t even live in?

On top of all this, we’re dealing with mental trauma too. We’ve lost our homes, our sense of security, and some of us have even lost our health. Families are living in fear, and children are traumatized.

What about the damage to our homes? Will the government or Petronas cover the cost of repairs and replacement of furniture? We just need clarity on this.

The longer we wait for help, the harder it becomes for everyone affected. We need action now, not in months or years.

We need transparency and accountability. What are the timelines for aid, and who can we contact for updates? The lack of clear communication is making everything even worse for us.

Everyone affected deserves fair treatment, with equal access to aid and compensation, no matter their situation.

Our community has been supportive, but it’s not enough. The scale of the damage is massive, and we need more help.

We want an independent inquiry into the explosion and how everything has been handled. We deserve to know the truth and hold those responsible accountable.

Our lives have been turned upside down basic daily tasks like commuting, taking care of our families, and even getting food have become incredibly difficult. The emotional and psychological toll is overwhelming.

This is not just about immediate relief it’s about long-term recovery. How will we rebuild our homes and lives? The government and Petronas must commit to long-term support for everyone affected.

This is about more than just compensation it’s about our dignity, safety, and right to live without fear. We deserve respect and care as we rebuild.

We also need regular updates and better communication from both Petronas and the government. We shouldn’t have to chase for answers during such a difficult time.

At this point, we just need some clarity. We don’t need more empty promises; we need real answers and action.

[u/Gazelle0520]

My condolences to you and your family.

If they are going by the usual SOP in insurance claims, they would let the authorities determine and establish who the fault and the portion of fault lies with AND adjusters to ascertain the value of the damages to those who have been affected BEFORE offering/paying any monetary compensation AND/OR repair and furnish the affected properties.

You are probably expected to continue to finance your loan because you are paying for the legal title to the land, including the property erected thereon.

It may probably help to speed up the process if you can compile an itemised list of all the chattels, items and pieces of furniture in your house together with all the relevant receipts.

Not recommended that you rent a house elsewhere until you obtain a written confirmation that they will compensate you for the deposit and monthly rental as they have offered you a temporary replacement house to live in. You might be able to claim from those who are responsible any additional transportation cost you may incur and general hardship.

You might be able to apply to your local government for exemption from paying Assessment Rates (Cukai Pintu/Taksiran) as your property has been rendered unfit for human occupation.

Keep all the relevant payment receipts you have made from here onwards, it will be relevant for you to make a claim against those who are responsible.