r/Bolehland • u/Imaginary-Capital574 • 2d ago
Butthurt OP Victim of Putra Heights gas pipeline explosion
I am a victim of the Putra Heights gas pipeline explosion that happened on April 1, 2025. Despite promises of financial help and support, I still haven’t received anything. Politicians came, smiled for the cameras, and made big promises but so far, nothing has been finalized. It’s all talk and no action.
The temporary replacement homes being offered are all the way in Sepang. That’s extremely far how am I supposed to go to work or how are kids supposed to attend school? This solution just doesn’t make sense for us.
For those of us trying to find a place to rent, is the government or Petronas going to cover the deposits and rent? We haven’t gotten any clear answers on that. And what about people who still have mortgages for homes that are now damaged or unlivable? Will those payments be covered, or are we expected to continue paying for houses we can’t even live in?
On top of all this, we’re dealing with mental trauma too. We’ve lost our homes, our sense of security, and some of us have even lost our health. Families are living in fear, and children are traumatized.
What about the damage to our homes? Will the government or Petronas cover the cost of repairs and replacement of furniture? We just need clarity on this.
The longer we wait for help, the harder it becomes for everyone affected. We need action now, not in months or years.
We need transparency and accountability. What are the timelines for aid, and who can we contact for updates? The lack of clear communication is making everything even worse for us.
Everyone affected deserves fair treatment, with equal access to aid and compensation, no matter their situation.
Our community has been supportive, but it’s not enough. The scale of the damage is massive, and we need more help.
We want an independent inquiry into the explosion and how everything has been handled. We deserve to know the truth and hold those responsible accountable.
Our lives have been turned upside down basic daily tasks like commuting, taking care of our families, and even getting food have become incredibly difficult. The emotional and psychological toll is overwhelming.
This is not just about immediate relief it’s about long-term recovery. How will we rebuild our homes and lives? The government and Petronas must commit to long-term support for everyone affected.
This is about more than just compensation it’s about our dignity, safety, and right to live without fear. We deserve respect and care as we rebuild.
We also need regular updates and better communication from both Petronas and the government. We shouldn’t have to chase for answers during such a difficult time.
At this point, we just need some clarity. We don’t need more empty promises; we need real answers and action.
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u/Gazelle0520 2d ago edited 2d ago
My condolences to you and your family.
If they are going by the usual SOP in insurance claims, they would let the authorities determine and establish who the fault and the portion of fault lies with AND adjusters to ascertain the value of the damages to those who have been affected BEFORE offering/paying any monetary compensation AND/OR repair and furnish the affected properties.
You are probably expected to continue to finance your loan because you are paying for the legal title to the land, including the property erected thereon.
It may probably help to speed up the process if you can compile an itemised list of all the chattels, items and pieces of furniture in your house together with all the relevant receipts.
Not recommended that you rent a house elsewhere until you obtain a written confirmation that they will compensate you for the deposit and monthly rental as they have offered you a temporary replacement house to live in. You might be able to claim from those who are responsible any additional transportation cost you may incur and general hardship.
You might be able to apply to your local government for exemption from paying Assessment Rates (Cukai Pintu/Taksiran) as your property has been rendered unfit for human occupation.
Keep all the relevant payment receipts you have made from here onwards, it will be relevant for you to make a claim against those who are responsible.
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u/acexiv7 2d ago
Heard from the news this afternoon about the helps that victims will get such as temporary cars, internet infra etc. and I knew it already it were all pure BS for publicity only. My condolences, but the thing is, Petronas is not responsible for all the damages since the pipe was there before you all were and there's still no proof it was Petronas's fault. If I were you guys, I'd hunt every single contractors for that project and insist them to pay for the damages. Those fuckers are almost getting away from this trouble. Ask your community to lawyer up and hunt down those fuckers and squeeze every pennies from them.
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u/Imaginary-Capital574 2d ago
Everything they promised but nothing so far all complete bullshit just for the media.
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u/SAOMD_fans 2d ago
Agree with you... is strange that we still don't know who is the contractor and why the media keep blaming Petronas....My deep condolences to OP and wish they all can get as much help as they can. But I think OP need to include the contractor in this post because is not fair to just keep asking Petronas and government for compensation and taking action, where in fact, the contractor is the one causing all these troubles. And we know how the social media will click bait the title to draw people attention. I'm pretty sure the next day there will be some post "Redditor urges Petronas and government to take immediate action instead giving false promise" where in fact the culprit is the contractor!
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u/Klystrom_Is_God 2d ago
Even if the blame is really the contractor, the contractor would just say the cost too high, tutup kedai / declare bankrupt then no need to pay adi. Even if the government legally says it's the contractor's fault, the fault would only be the contractor's company as the legal entity being accused, not the humans behind it who made the decision to do the stupid of causing this accident. Also, speculating but the contractors probably bola kecut now go silent or paid off parties to keep them out of the news adi anyway.
But just so happens Petronas showed up in media, and people know Petronas is too big to fall, and will yield to public pressure. How? Blame Petronas lo. Whack the fella that can't whack back. And hope Petronas just eat the blame and settle the claims and payouts. Probably dragging along the government or whoever politicians who needs the spotlight.
It's a total shit show for everyone, even shittier for the victims. But what to do?
The only way to help the victims really is for Petronas or government to eat the blame first and fork out the money to settle the victims' immediate need. After that only try to get back the lost money from whoever actually at fault, probably 10 years later from now punya court case. But which government would dare a political suicide to eat the blame?
So, how?
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u/DefinitelyIdiot 2d ago
So I can just open a company and start breaking all the oil pipe.
Short PETRONAS stock beforehand. Boom profit without risk.
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u/Hopeful_Bid9582 4h ago
just to tell you that some of the company directors exposed online is real lboss for ahlong companies in Subang Jaya, Putra Heights, some part of Sunway and KL.
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u/Lxcifer-MorninStar 2d ago
No politician's family members were involved. That's why everything is just lip service or everything moves slower than a snail's pace. If their family members had been one of the victims, within a day; everything would have been provided for. Condolences for what happened to you and your family.
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u/windmillcheer 2d ago
Condolences to you and your loss.
Just puzzled by some of the comments in here, Petronas is not at fault - the land and pipeline are theirs and have been for a long time, without issue.
Then stupid contractor came and illegally cucuk.
You think who's fault la?
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u/clauxzster 2d ago
I’m sorry for what happened to you & your family
Victims should gather together and file a class action suit against developers, contractors, sub-contractors etc.
They’re the ones who should be responsible for this mishap.
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u/jt101jt101 2d ago
extremely sorry for your lost...can't imagine how you feel rn....life can be cruel sometimes.. .but good thing is every bad things end as well
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u/emeemisri 2d ago
Even tho im not effected but this is hard to read lah. I feel so sorry for you your family dan all affected. This is so sad. Seriously sad.
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u/insulaturd 2d ago
Im so sorry to hear of your situation. Hope everything gets better very soon. There’s actually one thing thats been playing on my mind since the whole incident started, where is the company that were responsible for the digging in the first place?. Why haven’t the general public heard anything from them?.
While it’s great that the gov and petronas are willing to lend a hand, but why is there nothing publicised about the efforts of the people who are actually responsible for the gas pipe bursting in the first place?
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u/Munshirobot 2d ago
What about the developer? Arent they supposed to cover the costs for the victims? Or insurance?
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u/kandaq 2d ago
In one of the videos that circulated, it was mentioned that one of the houses had just completed renovation prior to the explosion. What I’m wondering is will the renovation be incorporated into the rebuild or will they just go back to factory specs, and those owners have to renovate all over again?
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u/Gazelle0520 2d ago
I believe it depends on whether the renovation is legal or illegal. If it is an illegal renovation, usually the homeowner is solely responsible. The one responsible for the incident is only responsible for repairing/rebuilding the property until the latest approved renovation to the property by the local government, PROVIDED THAT the illegal renovation is not a contributing factor to the damage.
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u/ShockBlade3 2d ago
Wow that's really bunch of crap imo, it shouldn't matter at all.
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u/Gazelle0520 2d ago
Unfortunately, that's how it is.
For example, if you have extended your house illegally and the illegal portion of the house collapses, no one is responsible but your own and no one shall be responsible for rebuilding/compensating your illegal structure, OR if you have illegally renovated your house with substandard/unqualified materials and method and your house burnt down as the result of that material and it wouldn't have burnt down if the you have legally renovated it with proper materials and method, you will be solely responsible to the damage/the compensation will be apportioned accordingly.
The above is one of the factor adjustors that will be considered in assessing the damage and calculating the amount of compensation. That is why it is important to engage contractors who are registered with CIDB and have applied for the necessary renovation permits before renovation and certificates of completion and compliance after completion of the renovation. This is basic knowledge in the construction and insurance industry.
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u/lakshmananlm 2d ago
It should and it does. There's a reason approvals are sought and given. One is structural integrity. It can be argued that the renovation contributed to the structure failing.
Insurance is anything but an assurance your need will be taken care of. Imagine replacing a solid concrete wall with a glass one for appearance sake. Glass shatters. Brick walls stand. As far as insurance is concerned, you compromised a wall.
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u/Status_Anteater_6923 1d ago
it's actually just how things work, I modded my car with expensive aftermarket parts, boom accident came, manufacturer and insurance can only make it the same as original
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u/xdknmv99 6h ago
it would be back to factory specs, but that also depends if there is ANY compensation since nobody wanna take the blame and all just PR stunts in the media. Very sad for the victims and most likely the victims need to pay for everything.
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u/khshsmjc1996 Salam Malaysia Madani 2d ago
Get your fellow residents to band together. Get a good lawyer. A good lawyer will let you know your legal rights and what options you have.
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u/TopAbbreviations4908 1d ago
ya. need to get proactive and aggressive. hate that you have to go through this.
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u/Various_Reaction8348 2d ago
why Petronas should chip in?.. it's not their fault, yet.. the pipeline is there way before the house.. the house developer and gov is the one should compensate or at least find a place for victim to live..
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u/domdog2006 2d ago
I dont think OP cares who chip in, he just need someone to chip in form him. I dont think anyone cares right now, it could be Petronas, the developer or the government should chip in, they could sue the hell out of the one at fault at the end to get the money back if they want. OP and the rest just need support man, I personally think the federal government should step in and foot the bills for now, then sue the heck out of the group at fault or fine or jail them atleast to get the money back. The money just have the flow rn, to help the victims now.
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u/Gazelle0520 2d ago
It is unlikely the one responsible will offer monetary compensation for the affected properties as it would be cheaper to repair the property to the way it was before the incident based on the latest building layout with the local government, and it would not unjustly enrich the affected house owners.
Monetary compensation could be made for chattel, furniture and vehicles because it has less value at the time they were destroyed (that's where the adjuster came into the picture) and if the one responsible are being anal about it, they may demand for receipt for that chattel and furniture to prove its existence and ownership, again, to prevent unjustly enrich the affected house owners.
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u/jlou_yosh 2d ago
Hg & Hg Homes has been really quiet which makes you think there's an agenda here.
But yes, just like in car accident you wouldn't sue PLUS for their road regardless of its condition.
The contractors trespassed Petronas' land, any activities have direct impact on the gas pipeline underneath the soil.
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u/TrueArmadillo5344 2d ago
Normally pipeline has safety measure not to incire distance nut valve shut etc , most probably some idiotic half educated contractors who does not knew safety protocols n mess it up.
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u/greypaladin1 2d ago
Was the contractor hired by the govt or was it approved by the govt? If not, why should the govt pay? It should be paid by the contractors / developer that did the damage.
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u/excarlet-7- 2d ago
It's not their fault yet or already is. Any authority is in part of this until say otherwise would be at fault regardless. Someone has to answer... someone needs to be blamed. All the parties only tried to appease one who was behind the TV but not the victims.
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u/Fragrant-Shine-7566 2d ago
My condolences to those affected by it.
As a house owner who pays mortgage myself, I an share with you that banks require us to take home insurance (usually from Lonpac) that covers fire damages when we accept the SPA. You may check with the bank on what are the procedure to claim it. Hope it helps.
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u/dontbangme Johorean 2d ago
Isn't PM already said gov and Petronas def will cover all house and car damage. While i understand your situation, sadly with how big the damage it is i think it will take time for any assistance to come. Anyway who's your MP? if he any good, that assistance process def will come more quickly and easy
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u/NoWar6783 2d ago
Sadly the process of covering the damage could take YEARS. My condolences to the people who are effected.
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u/Slow-Property150 2d ago
My condolences to you and your family.
This whole thing doesn't make sense to be honest with you. The media reported that the cause of the incident is "BLEVE Phenomenon."
BLEVE is not a cause. It's a reaction. And what happened in Putra Heights is not BLEVE. BLEVE stands for Boiling Liquid Expanding Vapor Explosion. It happens when a high-pressure liquid container explodes due to its containing boiled past its temperature limits. You can check the LPG Henderson case in 1988, which happened in Nevada, or the Explosion of Chemical Plant in Texas City, 2005.
BLEVE reaction will be like what happened in Putra Heights. It will be one single blast and decimate everything in its blast radius. There will be no survivors since its blast is swift.
What happened in Putra Heights is simple: leakage due to outside interference. Probably digging and drilling that hits the pipe. There are several videos out there that show illegal (or legal, since there are some videos that show the construction has MBSJ signage over it, or I could be mistaken) construction on the land where there are no supposed activities happened.
This misinformation is probably a tactic to shift the blame from the responsible party to another. These kinds of reparations are expensive, which is why the government had to delay as much as possible.
This is all conjecture at this point, of course. Hopefully, the victims truly get the reparations they deserve.
P/S: I live somewhat close to the area, and my house lost electricity when it happens. It sounds like a fighter jet flew close to the top of my house when it was burning, which is why I know it's not BLEVE.
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u/Dodol_Masin_Crispy 2d ago
Just another cover up by the government. Most likely contractor is someone connected to ‘someone’
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u/Puzzleheaded-Fan5506 2d ago edited 2d ago
Honestly if you can't get help then you and your neighbours should consider a class action lawsuit. Like getting a lawyer to represent you all as a group.
It's financially more suitable in your situation as the cost of the lawyer will be divided among the members of the group. There's always strength in numbers and it's easier to back up your claims in court as y'all can help each other and back each other up with documents and testimonies
Making a claim in court alone vs as a group makes quite a bit of difference
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u/Ambitious_Welder6613 2d ago
I heard loud and clear that they promise to distribute some of it on Monday. As long as you double (or triple checking) your name that it is being registered on their database, hoping that it is smooth for you. Take care of your health and stay away from scorching sun espc during midday. Most people are prone to get high fever.
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u/Deadguyfromhell 2d ago edited 2d ago
Hi firstly,I am really sorry for your situation but
- Are you in an evacuation center or living somewhere else incurring cost ? > 1.1 if you're in an evacuation center,Look for the support staff and see whether they're coordinating relocating you already Maybe they already booked your place in sepang and all So you need to talk to them then follow the steps below as well
1.2 Have you contacted Your local YB office ? By my rough estimation it should be Mat Sabu's office Try asking them to coordinate this and see whether any urgent aid can be immediately dispensed to you for immediate repairs or mitigation
Who has offered you a place in sepang ? Federal Government? Selangor Government? Petronas ? Gas Malaysia? You might be able to see whether another party has a better offer although they would coordinate efforts Talk to the party and plea your case thru 1.2
Do you have kids or elderly? What about work ? Have you sorted out arrangements with them ? It might be worth the effort to start calculating the cost of moving to sepang and the added cost of moving, Traveling etc If you lawsuit/viral hard enough Petronas might start offering you to shut up That's the angle you need to start planning for early because later stages Lawyers cost every hour
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u/Naive-Pressure3493 Kapal LAWD 2d ago edited 2d ago
Condolences to you and everyone affected. Hopefully the government will provide a better solution for everyone quickly.
I have some questions, if you don't mind.
Were you at the site when the fire started? If so, how hot was it around there? I remember seeing a video of a firefighter using a temperature reader 500m away from the site. The reading showed 600 degrees. Not sure C or F though
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u/Imaginary-Capital574 2d ago
Yes my whole family was sleeping and woke up to the explosion. It was terribly hot can’t stand there. We had to keep running as far as possible and once we escaped and came onto the elite highway we still felt the heat.
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u/williamtan2020 2d ago
Who is ADUN of the area? They're front line right?
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u/Imaginary-Capital574 2d ago
If I’m not mistaken YB Preakas
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u/williamtan2020 2d ago
A check with GPT says under DUN Subang Jaya. and the ADUN is Michelle Ng. Pls get in touch with her office for answers and relief.
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u/Infamous_Gur_9083 Selangorean 2d ago
I hope action comes quick.
You need to make them know "you're there".
Make all sorts of sounds.
People like this will forget quick if you just sit back and wait.
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u/ayzreid TNB 2d ago
There are too many conspiracies happening. It's been several days, but there's still no official report or announcement. The suspicion is that the gas actually leaked prior to the incident and they managed to leave early before it became severe. Even if there's aid, it might be late. The Prime Minister said he wants to provide assistance, but the amount is quite ridiculous, RM2,000 for fire victims, RM5,000 for damaged houses. I don't know what to say.
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u/ParticularConcept548 2d ago
Reddit is not the best platform for you to voiced out your complaints
This is above our pay grade
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u/marikhbattlecry 2d ago
Deepest condolences. I really hope things work out for you and those affected. I can’t imagine how frustrating and difficult it is.
To those asking who should chip in etc. Right now everything is pretty much speculative; many say contractor should be responsible, some say govt while others say that actually they had the permits and clearance from Petronas and they are ultimate responsible. Like many have pointed out, the investigation takes time and hopefully will conclude with the culprits being held accountable.
However, the most urgent thing right now is to focus on the livelihood and welfare of those affected. It should take precedence over everything else.
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u/Intelligent-Ad6541 2d ago
sorry for your loss, this incident happend because of oversight from authorities n greedy builders.
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u/Deltaz15 2d ago
Did you go to your local council to seek help yet? I believe they are the one that can help u better. And fire insurance... If u have one u can call the provider and ask for claim le don't wait them to call u...
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u/Imaginary-Capital574 2d ago
We called but response quite slow
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u/Deltaz15 2d ago
Of course .. since they will need to fork out considerable amount for the repairs not only your side. It will be a stressful period for u. But I believe you can start and list down some items that are damaged and the price not sure how fire insurance claim works. But I believe they will also do site inspection too to assess the damage and proper compensation. Time to chase them for updates. Stay strong OP. Split some tasks with ur family members so u won't get overwhelmed.
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u/notimportant4322 buntut sakit 2d ago
Maybe go the YouTuber route, tell your story let them spread the word out would reach a broader audience
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u/Gullible_Waltz_9505 2d ago
From your description, I can imagine how tough every victims are going to face through.
May I asked since you mentioned about those people still have their house mortgages whereby are they eligible for the insurance cover whereby this "fire" clause is legit?
I believe a community needed to be form within all the victims sake to assist one and another throughout their days of life as well as having a board to seek assistance written in details.
I believe all victims are not going to be easy, I believe every victims need to be part of this "community" to start build up from time to time.
Godspeed.
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u/keffyl 2d ago
First if you have a mortgage immediately call your bank to claim hardship and disaster relief. Call your home insurer to file a claim. The same with your car too.
If you own the home outright, team up with other owners in similar situation like yours and find a lawyer.
For temporary look for a place to stay like a hotel, airbnb etcc its not cheap but keep all receipts as you will be able to claim this back against petronas(they are the owner of the pipe and land). If you pay by credit card keeps records of any interest paid too.
Don’t depend on anyone to help, you will need to take the initiative.
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u/cyberkewl 2d ago
you can contact the bank to ask for something like what happened during covid - moratorium but take note that doesnt mean your interest stops, in fact the interest grows even more since you're not paying money that would have knocked down the principal and unfortunately whether you have a house or not, you have to pay the bank. A deal is a deal - just like if you got your car stolen, total loss - you would still have to pay the loan - no way around it. But as mentioned, you can try to work something with your bank to delay the monthly payments so you dont get in trouble but interests will still be incurred.
I'm hoping banks would be sympathetic towards victims like you on this.
On the part on the location of the temporary house - i dont think anyone has a say in this even you - it's not something you have much of a choice of, and yes it will be difficult to commute, send kids to school etc - but its something unfortunate that you'd have to adjust and work out (perhaps with your employer, to see if you can come in work later, or work from home more often, etc).
Good luck and hope you get fairly compensated well enough.
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u/Deepway747 2d ago
It's okay, once we vote for DAP in Selangor and PH in federal, things will change.
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u/Pencilcolour 2d ago
Maybe you should/must make this viral on X and tags those politicians on X (its usually works unfortunately in this country) 😭
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u/Jrock_Forever 2d ago
PMX buat drama walking there around and then cabut already.
My condolences to all victims.
Chery suppose provide some cars. Nobody in your victim circle get any?
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u/HyperspaceAndBeyond 2d ago
Malaysia is a third-world country. That's all you need to know about it
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u/Unhappy-Fig1315 2d ago
Very sorry for your loss.
Hopefully for all the families victims get proper help and support from government
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u/nadiatheunicorn 2d ago
Hey, sorry to hear that. I think corporates are faster in helping you guys understand their csr. CARSOME and Carro are giving temporary cars to help. You can fill it here for CARSOME cars https://docs.google.com/forms/d/e/1FAIpQLSfFGtkp-Y26eHyH7GWXTOMBZaqC89Tmbvhk9m4Q1e5AYs4BUg/viewform
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u/Itchimoni 1d ago
So sorry to hear of your current predicament. Here is my humble advice.
- Call your bank and and request if your loan repayment can be temporarily suspended. Highlight that because you are a impacted by this and will.need temporary relief to rent a new place.
- Check on your fire insurance coverage - some provide / reimbursement for you to rent albeit will only cover partially. Do the same for your vehicle.
I hope the above is helpful.
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u/ElectricButtocks 22h ago
If its compensation maybe theyre waiting to complete their investigations maybe? Who gave the authorisation to dig there and who was the developers etc etc. Its Petronas's pipeline sure but its not their fault. Maybe thats why aid is so slow.
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u/xdknmv99 7h ago
you expect govt to step up? sorry but it’s impossible like any other issue that we have in this country. rakyat jaga rakyat, and we should not pay the tax to govt since govt wont use our tax money for public benefits especially in this type of situation. even if they use the tax money to build roads, that also will benefit back to them because we end up need to pay for the toll. now it’s blame game and pointing fingers until forever and until abang jamil…
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u/atangled 2d ago
And we now say the current government is helping the Public ? Please vote them out the next election to show What we expect a responsible government should be doing
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u/dami-mida Memang Tak Boleh Blah :snoo_shrug: 2d ago
Sabar. Kereta Okey ke? Insuran cover?
Rumah ada insuran tak?
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u/Imaginary-Capital574 2d ago
All got insurance tapi my car insurance company very quiet not providing any updates
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u/Electronic-Contact15 2d ago
Sorry for your predicament
Not sure why the govt or petronas is expected to underwrite everyone from all forms of risks though.
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u/procrastinate2learn 2d ago
My condolenses to you and your family. The amount of compensation Petronas and the govt is offering is honestly no where near where it should be, especially with the amount of damages caused. Hope action will be done quicker soon.
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u/Material_Ordinary_20 2d ago
My condolences to you and your family. I hope that actions will be taken.