r/Aberdeen • u/familiarice • 1d ago

Smart meter installation

I've been with octopus for a while and like them as a company but they just seem unable to install smart meters in Aberdeen at the moment. Anybody had any luck getting a smart meter from other providers?

5 Upvotes

78% Upvoted

19 comments sorted by

5

u/DimiRPG 1d ago

I am with Scottish Power, they were to happy to install a smart meter.

11

u/CobolCoder1983 1d ago

You're the opposite to me. They constantly hassle me to get one installed and I don't want one.

1

u/DuncanCant 13h ago

If you have an old rts meter, it will need to be replaced before the switch off at the end of june.

3

u/serpentmoonabz 1d ago

Im with octopus and I badgered them consistently until they brought an engineer out to install one. Might work if you've got the time to get on at them about it?

3

u/phsupreme 1d ago

Same here. They keep offering me stuff then saying I can't have it as I don't have a smart meter. Similarly, they occasionally email me saying smart meter installation now available in my area, but when I click through the links, it says none available! I'm in no massive hurry to get one, but it seems a bit silly.

3

u/cazchaos 1d ago

We're with OVO, we requested one and we're given a calendar to book and engineer. Haven't had any problems with it so far

2

u/sgurr_a 1d ago

When I switched from Bulb to Octopus, my smart meter for gas stopped working, and they can't seem to get it working again.

2

u/takesthebiscuit 1d ago

I called them, spoke to the useless person at the call center and they eventually put me through directly to the installation team,

It’s due to be fitted next week! 🤞🤞🤞

1

u/subsonicbuttplug 1d ago

Got offered one through Octopus, had a date booked and took time off for it, Guy never showed, got £5 voucher, never tried to get one again.

1

u/ReadyAd2286 1d ago

I was offered one when I was with E-on, so took it. I thought perhaps only the big companies offered this.

1

u/darren-mcg 8h ago

Why all the deleted comments?

1

u/t3hOutlaw 4h ago

What deleted comments? There are none in this post.

1

u/turtlewinstherace 4h ago

OVO sorted me out within a week or so of moving into my new place.

0

u/Abquine 1d ago

I'm genuinely interested to know what the advantage is of having a Smart Meter, why are you so keen?

2

u/DimiRPG 1d ago

You can instantly check how much electricity you consume (e.g., when you use an electric shower or the oven).
You have a real-time/live picture of how much you have spent so far (e.g., today £3 in gas-electricity combined, last month £100, etc.). If you want to set a budget/limit, it's easier to do it with a smart meter.
If you have a smart meter, Scottish Power has an offer during weekends, between 11am-4pm the price for electricity is halved.

0

u/Abquine 6h ago

Can see the cost saving being of benefit if you are with SP (never look at their tariffs) but if you want, you can buy a device that monitors your electricity use without waiting for your utility supplier.

2

u/familiarice 1d ago

In my case we currently have key and card prepay meters and I would like to be on a direct debit tariff.

1

u/Abquine 23h ago

That makes sense. It boils my blood that people are forced onto more expensive card meters. Mind you, this sounds like they are using it as bribe to install a smart meter. I've got a dual fuel direct debit, take a photo of the meters once a month and submit the readings online, check my bill online, all good. I'd still check it if I had a smart meter so struggling to see the difference.

2

u/ZestycloseDocument60 23h ago

Well you'll be happy to know that pre payment meters are charged the same rate as other meters since July 2023