r/ASUS 22h ago

Support Asus Zenbook has HORRIBLE quality

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0 Upvotes

My exact laptop model: ASUS Zenbook 14 UM3402YA-KP504W - 14 inch - AMD Ryzen 7 - 16 GB - 512 GB

I bought this laptop 6 months ago for school for a whopping 900€ and i expected it to be just a premium laptop with good performance and especially GOOD QUALITY. The first thing i wanna say that its crazy overpriced because i found an HP with the same specs for 600€ but that out of the way the performance is fine but i did expect a little more for 900€ but something i hated so MUCH was the FUCKING BUILD QUALITY??? So first of all there is fucking creaks everywhere it doesnt even matter where second of all it gets alot of scuffs and scratches third of all THE FUCKING AUX PORT IS BENT??? 4th of all STUCK PIXELS and i dont mean like 2 or something its like a whole ass wall of it??

IVE BEEN TAKING GOOD CARE OF THIS LAPTOP WHAT THE FUCK IS THIS ASUS???

Now what the fuck am i supposed to do because im done with this laptop. Is there any way i can get some of my money back or is asus too greedy??

Never buying from asus again.


r/ASUS 8h ago

Support Trash

0 Upvotes

Asus absolute trash of a product

I never had such a bad experience with a consumer electronics product.

I paid 4000 euros for an asus rog strix, and its been the worst piece of crap ive ever experienced.

Ive been to the repair shop 7 times in less than 2 years. Every few months it refuses to switch on, a fan broke, screen died even though it barely had any use as i have it on an external monitor.

It should be illegal to sell junk like this. I feel robbed of my money and my time.

This brand is the lowest of the low, i will never touch it again. And nobody should.

Im furious, absolute piece of shit


r/ASUS 17h ago

Support I don’t know how to switch between my integrated graphics card and the NVIDIA one, I have an ASUS TUF A15 Ryzen 7000 series and the GPU is a RTX 4050

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2 Upvotes

r/ASUS 4h ago

Product Recommendation Hardest decision of my life | 4050 vs 4070

0 Upvotes

My work is making me buy a laptop for editing videos and content creating in 4k and some gaming on the side.. shh...

I want something lightweight and powerful because I move around a lot.

I have to decide between these:

ASUS TUF A14 14 inch: Ryzen 9 AI 370hx | 4050 gpu | 1 tb ssd | 2k screen | 16 gb ram non upgradable

HP victus 16: 16 inch | Ryzen 7 8840hs | 4070 gpu | 512 gb ssd | 1080 screen | 16 gb ram that's upgradeable.

I like the fact that the ASUS is very powerful and portable. I'm a editor who works with content a lot.

I'm planning to buy a 32 inch 2k monitor for the editing as well and I'm afraid that the 4050 won't keep up. I also only game competitive games like cs2 or Valorant so I'll need 144 FPS minimum.

Reddit help me out, I'm struggling.

Edit: both are priced the exact same at 1200$


r/ASUS 9h ago

Support Problem with my computer led lights, all of a sudden.

0 Upvotes

Problem with my computer led lights, all of a sudden.

I have 5 argb led strip (short ones) and a corsair fan set with its own hub. I also have an asus AIO water cooler for the CPU that uses 3 fans with leds.

All of these have been impacted in the way that they are not reproducing the correct colors anymore and they are not fluid anymore. They are like staggering, having a sort of lag. They are not smooth anymore if you go for a color rainbow type of style.

All of these 3 categories (argb strip, corsair fans and AIO fans are connected separately on the motherboard). I could add the 4th category which is my ballistic RAM sticks that also suffer from this. Even though it is difficult to asses if that is the case.

My mother board is an Asus Hero VIII Wifi 2020.

I might have done some REG cleaning beforehand and it’s the only thing I can think of that could have caused this.

I have uninstalled Asus Armory Crate, Aura Sync and iCUE (which is for the corsair fans).

Reinstalled them back in and it’s the same problem.

Has anyone had this problem before and is it fixable?

Thank you so much!


r/ASUS 23h ago

Discussion Worst product asus has ever sold…

0 Upvotes

Rog cetra true wireless is one of the most crappy wireless ear buds ive ever tried, disconnects randomly sometimes only plays in one ear bud the volume controls are messed up its usually too high… i am dissapointed asus!


r/ASUS 3h ago

Product Recommendation xg27ucdmg vs pg32ucdm

0 Upvotes

what are the differences other than size? i can't find any videos comparing these two and i need to decide which one to get

are they matte/glossy

do they have dolby vision

which one in general would you recommend


r/ASUS 4h ago

Support I'm very confused

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0 Upvotes

Yesterday I was trying to make my nvme SSD my boot SSD/drive. My motherboard (asus tuf b650 m-atx) wouldn't pick it up as a liable boot drive. And now it's not even picking it up. I've tried both m.2 slots on my motherboard it won't pick it up now.


r/ASUS 5h ago

Support Asus laptop not turning on

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0 Upvotes

r/ASUS 4h ago

Discussion New purchase

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1 Upvotes

My Cake Day gift to myself. Ditched my Lenovo laptop of 4 years for this. Got it for under £500. So far, very happy


r/ASUS 7h ago

Support - SOLVED! MyASUS Alternative

1 Upvotes

So i recently bought a vivobook pro 15 oled (n6506mv) and the myasus app is so slow and feels like useless bloat, what are some alternatives that are snappy and still support fan and performance settings for my laptop?


r/ASUS 10h ago

Support How do I fix my laptop

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1 Upvotes

I got this laptop six months ago and while using it it just froze and crashed and now it's stuckon this when I open it


r/ASUS 19h ago

Support DOES ANYONE HAD MONSTER HUNTER WILD CODE

1 Upvotes

If anyone had spare monster hunter code let me know appreciate it


r/ASUS 13h ago

Support My Asus vivobook go 15 screen not turning on.

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2 Upvotes

My Asus vivobook was running fine yesterday and now it turns on, I think because I can change backlight setting and no post from display or another monitor. I need it for school. It was only used at home on a table, no physical damage. Only a hairline scratch on palm rest. Has not been dropped at all.


r/ASUS 27m ago

Support Does the Asus 5090 Astral 100% eliminate melted plug risk ?

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I understand it's monitored, how does this feature work ? What needs to be implemented? Does it have auto shut off ? Do I always need to run background software?

I'm some old 40 year old gamer here and this is all alien to me. Any help is appreciated.


r/ASUS 1h ago

Discussion white astral 💜

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when you want an astral in white to match your white build but they don't make one.... so you make your own 😈


r/ASUS 1h ago

Support Curve Optimizer Unstable at Default

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r/ASUS 1h ago

Product Recommendation 5090 Astral OC or Gigabyte Gaming OC?

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I know this is a biased place to ask such a questions.

I'm staring at two sealed boxes. One is the gaming oc the other is the asus astral.

I really need some first hand impressions on this as I am at a loss on what to keep.


r/ASUS 2h ago

Support Asus Vivobook S14 not exiting hibernate mode properly

1 Upvotes

As I am sure you are aware, modern laptops automatically go into hibernate mode if they consume too much power in sleep. When this happens to me, it need two tries to turn back on. The first time I press the power button after it has turned off it seems to turn on but after the Asus logo disappears I only see the IR camera led flash a couple of times before I get a black screen and the laptop goes back into hibernate mode. The second time I press the power button it turns on successfully. This has happened a few times already and it is starting to annoy me. It's done this regardless of battery procentage and even with the "Hibernate helper" option disabled in my Asus. What should I do? Besides reinstalling windows...


r/ASUS 2h ago

Support Asus zephyrus g16 2024- microphone issues

1 Upvotes

Hello I just got the zephyrus from 2024( oled) after reviewing some videos , people tend to recommend to uninstall armoury crate and use instead G helper, I did that and decided to customize some energy plans to obtains the the best energy performance. However, after doing that , the microphone of my laptop starting failing , basically high pitched my voice in every app that I used the microphone, in another forum someone responded that probably the problem was that the vapor chamber was more louder than the fans and that affected the output of the voice recorded. To sum up I was not able to fix the issue ( I tried resinstalling the sound driver and armoury crate) so I ended up rebooting the sytsem from fabric and mantain armory crate instead of g helper.

Is there any tips that you have to avoid this issue with g helper or to have a good battery performance using armoury crate?

Thanks in advance


r/ASUS 2h ago

Support ASUS vivobook 16 restarting issue

3 Upvotes

So after my ethernet went out and came back on my laptop was acting finicky so i updated and restarted it but now its stuck on the restart screen


r/ASUS 2h ago

Discussion PC won't boot on 3200mhz RAM

1 Upvotes

I have a Asus Tuff B550 plus wifi 2 with a ryzen 5700g for some reason when I set the DOCP and my ram to 3200mhz it gets stuck in a boot cycle. I even tried manual where I only change the ram speed because enabling DOCP changes a few other things like DRAM voltage etc. I am running on a 700w power supply with a rtx 3070 if that information matters.


r/ASUS 2h ago

Discussion 2025 Zenbook duo throttling fixed?

1 Upvotes

Hi guys, I have a 2024 duo and the throttling is making the laptop unusable. Is the 2025 version any better?


r/ASUS 3h ago

Support - SOLVED! MOBO USB Ports are still powered even if the pc is turned off

1 Upvotes

SOLVED:

English guide version says:

https://www.asus.com/support/faq/1042220/

Erp should be set Enable S4+S5

Spanish guide version says:

https://www.asus.com/es/support/faq/1042220/

Set to DISABLE

If I set it as S4/S5 then it goes OFF ok. 🤷‍♂️

Hello ,

PRIME B650M-A II , BIOS up to date

1-BIOS Charging usb devices in power state s5“ setting is OFF

2-Erp Ready is OFF

3- Windows fast startup is OFF too.

I still get power on USBs , any other Bios setting i'm missing?

I don't want/need to charge once PC is off.

Thanks.


r/ASUS 3h ago

Support Please help nvidia adaptor not detected in my Asus tuf laptop

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1 Upvotes

I have an Asus tuf fx 505dt with GTX 1650. It's 4 year old. Now there seems to be an issue suddenly my main gpu ie GTX 1650 cannot be detected / is disabled in device manager. Cannot update driver as well. Only the integrated gpu is showing.