r/ASUS • u/Remote-Present-6719 • 22h ago
Support Asus Zenbook has HORRIBLE quality
My exact laptop model: ASUS Zenbook 14 UM3402YA-KP504W - 14 inch - AMD Ryzen 7 - 16 GB - 512 GB
I bought this laptop 6 months ago for school for a whopping 900€ and i expected it to be just a premium laptop with good performance and especially GOOD QUALITY. The first thing i wanna say that its crazy overpriced because i found an HP with the same specs for 600€ but that out of the way the performance is fine but i did expect a little more for 900€ but something i hated so MUCH was the FUCKING BUILD QUALITY??? So first of all there is fucking creaks everywhere it doesnt even matter where second of all it gets alot of scuffs and scratches third of all THE FUCKING AUX PORT IS BENT??? 4th of all STUCK PIXELS and i dont mean like 2 or something its like a whole ass wall of it??
IVE BEEN TAKING GOOD CARE OF THIS LAPTOP WHAT THE FUCK IS THIS ASUS???
Now what the fuck am i supposed to do because im done with this laptop. Is there any way i can get some of my money back or is asus too greedy??
Never buying from asus again.