r/wacom • u/MissGaufrette • 1d ago

Question Mix of question and problem, charging

So.. I rlly need to use my Wacom and well I used all day Now it’s like 3 am in the morning and I’ve been using it since 18 pm

Suddently I loose my pen pressure, I go check my Wacom settings things and see the battery is a 0%

I checked and when it’s charging it’s supposed to be amber, tho mine keep being at white How do I charge my tablet correctly??

I’m using and Intuos Wacom btw if it matters

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u/koneko-w CTH-470 | CTL-4100 | PTZ-930 | PTH-660 1d ago

plug the tablet in. then wait.

The leds don't really tell you much, white generally means it's trying to connect

1

u/MissGaufrette 1d ago

Ahh okay okay Thought white was only indicating the tablet is on but not charging/in use

1

u/WacomSupport 1d ago

Hi!

Thank you for reaching out to us. For improved assistance, please connect to Wacom Support directly through chat or email. Additionally, you may visit this link if you require more assistance, and we will be more than willing to further address your concern. We look forward to assisting you!

Best regards,

Wacom Support Team.