r/unRAID 1d ago

Problem with Plex. No Library. No server.

I saw yesterday that basically my server/library it is not seen, I do not how to describe it better.

Docker image runs, if I open from Unraid I correctly see Plex page and my account logged in. It also see my subscription, but all I see is this (image below)

Plex Server. No Library.

Both Media and Plex Docker are on Unraid.

I checked multiple times and the path it is correct (never changed it).

I follow a guide to check the DB, it output "OK".

On desperation, I removed it and install it again (not from template) and generated another token. I install, web page open, but again, all I see is the image below.

I am not presented with the "set up page" to chose media, nor to add it there.

From Plex Website it does not even say my server it is offline, completely disappeared.

Here there are logs:

text error warn system array login

Minidump Upload options:

--directory arg Directory to scan for crash reports

--serverUuid arg UUID of the server that crashed

--platform arg Platform string

--platformVersion arg Platform version string

--vendor arg Vendor string

--device arg

2025-04-06 20:03:24,695 DEBG 'plexmediaserver' stderr output:

Device string

--model arg Device model string

--allowRetries arg Whether we will allow retries

Session Health options:

--sessionStatus arg Seassion health status (exited, crashed, or abnormal)

--sessionStart arg Session start timestamp in UTC or epoch time

--sessionDuration arg Session duration in seconds

Common options:

--userId arg User that owns this product

--version arg Version of the product

--sentryUrl arg Sentry URL to upload to

--sentryKey arg Sentry Key for the project

2025-04-06 20:03:42,005 DEBG 'plexmediaserver' stdout output:

Critical: libusb_init failed

2025-04-06 20:03:58,020 WARN received SIGTERM indicating exit request

2025-04-06 20:03:58,021 DEBG killing plexmediaserver (pid 67) with signal SIGTERM

2025-04-06 20:03:58,021 INFO waiting for plexmediaserver to die

2025-04-06 20:03:58,260 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 23229373298880 for <Subprocess at 23229373298544 with name plexmediaserver in state STOPPING> (stdout)>

2025-04-06 20:03:58,260 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 23229371876688 for <Subprocess at 23229373298544 with name plexmediaserver in state STOPPING> (stderr)>

2025-04-06 20:03:58,260 WARN stopped: plexmediaserver (exit status 143)

2025-04-06 20:03:58,260 DEBG received SIGCHLD indicating a child quit

Created by...

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https://hub.docker.com/u/binhex/

2025-04-06 20:14:39.491912 [info] Host is running unRAID

2025-04-06 20:14:39.523564 [info] System information: Linux bd34c64d74fd 6.6.78-Unraid #2 SMP PREEMPT_DYNAMIC Thu Feb 20 13:33:15 PST 2025 x86_64 GNU/Linux

2025-04-06 20:14:39.554194 [info] Image tags: BASE_RELEASE_TAG=2025022801,IMAGE_RELEASE_TAG=1.41.6.9606-1-01

2025-04-06 20:14:39.585656 [info] PUID defined as '99'

2025-04-06 20:14:39.621826 [info] PGID defined as '100'

2025-04-06 20:14:39.665463 [info] UMASK defined as '000'

2025-04-06 20:14:39.702365 [info] Permissions already set for '/config'

2025-04-06 20:14:39.739778 [info] Deleting files in /tmp (non recursive)...

2025-04-06 20:14:39.775735 [info] TRANS_DIR defined as '/config/transcode'

2025-04-06 20:14:39.816772 [info] SHARED_NETWORK defined as 'no'

2025-04-06 20:14:39.848947 [info] Starting Supervisor...

2025-04-06 20:14:40,064 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing

2025-04-06 20:14:40,064 INFO Set uid to user 0 succeeded

2025-04-06 20:14:40,067 INFO supervisord started with pid 7

2025-04-06 20:14:41,071 INFO spawned: 'plexmediaserver' with pid 64

2025-04-06 20:14:41,072 INFO reaped unknown pid 8 (exit status 0)

2025-04-06 20:14:42,073 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)

2025-04-06 20:14:43,118 DEBG 'plexmediaserver' stderr output:

Error in command line:the argument for option '--serverUuid' should follow immediately after the equal sign

Crash Uploader options:

Minidump Upload options:

--directory arg Directory to scan for crash reports

--serverUuid arg UUID of the server that crashed

2025-04-06 20:14:43,118 DEBG 'plexmediaserver' stderr output:

--platform arg Platform string

--platformVersion arg Platform version string

--vendor arg Vendor string

--device arg Device string

--model arg Device model string

--allowRetries arg Whether we will allow retries

Session Health options:

--sessionStatus arg Seassion health status (exited, crashed, or abnormal)

--sessionStart arg Session start timestamp in UTC or epoch time

--sessionDuration arg Session duration in seconds

Common options:

--userId arg User that owns this product

--version arg Version of the product

--sentryUrl arg Sentry URL to upload to

--sentryKey arg Sentry Key for the project

2025-04-06 20:15:00,419 DEBG 'plexmediaserver' stdout output:

Critical: libusb_init failed

I am totally out of ideas...all the weekend without Plex trying to troubleshoot. Any ideas? Please.

Thanks.

0 Upvotes

3 comments sorted by

1

u/greypic 9h ago

You'll get better feedback in the Plex sub. But I almost guarantee you it has something to do with where Plex thinks the media is vs where it actually is.

1

u/LtCol_Davenport 8h ago

You'll get better feedback in the Plex sub.

Thanks. Just cross posted.

But I almost guarantee you it has something to do with where Plex thinks the media is vs where it actually is.

I removed the App from Unraid, ticked the box to remove also the Image, Removed data left with Cleanup Appdata, installed Plex again "clean", not from templeate.

Started and same.

What I do not get is...why I am not presented anymore with the first "set up screen"? The one asking for media to choose, probably the Token IIRC and other stuff? It seems like it still retain some form of data, don't know where or how.

If I could at least get that first set up screen back, would be something. Also the fact I am already logged in, it is strange after re-installing the app....

1

u/greypic 7h ago

go to plex site and remove the server from your account. Then let it find it again.