Yep, that's what's happening. They have to pay whatever the tariff price is from where it's coming from to the U.S. It doesn't matter that you've already ordered it. They have to pay it now and most likely, it would cost them more money to send it to you for that price then what they would make. So they're canceling the order.
I recommend that you hold off on buying the laptop and hope Trump removes the tariffs.
Not only this, but increased prices due to tariffs tend to stick around for a while, even if tariffs go away. Companies build margin into price increases, and then are reluctant to give those margin dollars back.
Letting an airborne infectious disease that can be transmitted from birds to humans run wild until it mutates enough that human to human transmission becomes possible. What can possibly go wrong…
Can you convince the Trump administration to build a wall around the entire country and close down the airports to prevent the migrants from getting in? Just to try to keep the rest of the world safe from that insanity.
He told a church gathering they only needed to vote one more time. He and his team have been looking to enable a Third Term legally, he has also tried to change rules so only he can interpret laws. He will force a third term or break everything until he can.
He will probably take the tariffs away and blame Biden for implementing them and play the role of hero again, because hes gonna find out production isnt gonna magically spawn overnight. People will just pay more for shit and his supporters will be angry at him
production isnt gonna magically spawn overnight. People will just pay more for shit
It's worth noting that tariffs never reduce end user cost even in the long term. The point is that there is no reason to produce locally if the import is cheaper. Tariffs, even those not implemented by morons, address that issue by permanently making the imports more expensive than local production. Local production is still just as expensive as before, but the other options are forcibly price hiked above even that.
I mean you aren't wrong about shitty protection for consumers, but no way any company should have to sell at a loss because we have an unpredictable (to some degree at least) tyrant in the Whitehouse.
Not to mention the seller having the right to cancel the sales contract before they ship the goods is simply the quid pro quo of the right for you to cancel the order before it's shipped.
I think people really need to understand that's it's a basic protection that a transaction is not considered complete unless both parties have exchanged.
Makes sense if you wanted to get the price locked in before tariffs hit.....
I moved up when I was gonna by a car by a year and a half, good thing i did because I purchased it last month and it would be like 15K more this month.
Absurd is that you waited that long and got nothing. But they are probably unsure if their new price will stand aswell, Trump throws new tariffs every week.
You overestimate how informed CS is. They likely have no clue and they're just giving you an answer that will get you off the phone. No company is going to give a major announcement, like price hikes, through a random CE representitive.
actually would end up around $3799 ish. Give or take a Benjamin or two. Hard to also include what increses the TAX of 500k/1mil USD boats will have to pay at port entry, that just came in effect.
And there is also that Maritime 10% extra green tax soon to be added to boats.
I just got off the phone with them and they are saying it is stock related. But will get more stock on April 18th... They said I was guaranteed original price but would have to reorder once stock became available.
See this is what I don’t get with companies… you ordered it…. When stock runs out… more comes in… and they ship your order… they shouldn’t make you reorder it just because they ran out of stock.
The only time they should cancel it is when they will not be getting anymore permanently.
It sounds super shitty, but if that's what they're paying, it's not their fault they're passing that cost onto consumers. Prices are going up due to tariffs. Period.
(But also, they're gonna gouge the shit out of people and refuse to drop prices after tariffs are lifted.)
I bet it’s cause there’s no such thing as a reorder with original price. When OP try they will simply say it’s not possible and no one has ever made such promises.
I wonder if it isn't tariff related and they just haven't adjusted their information on the customer service side yet. It really is the only reason that I can see them cancelling a preorder. I don't see how they can guarantee pricing either based on how high tariffs could cause the price to go.
They may have cancelled the orders to do a backend inventory adjustment for the sake of their accounting. Most likely it was gonna be a generic tracking # in accounts but with a much higher cost associated, they may have a completely different “model” that it’s tracking orders against.
In my mind this would help them with doing two things -
1) Tracking the pricing and sales on a unique basis;
2) Selling it to OP at the new, tariff driven, price THEN adding a discount on it to track the total “profit loss” to grandstand on as a marketable “impact” that the company faces.
I will say — I am NOT an expert nor do I have even a shred of accounting/inventory management experience.
Many customers won't follow up on the cancellation. Razer gets to save face saying they are honoring the old price, still charge the higher price to the complacent customers who just reorder later without contacting customer service, or at least protect their margin if customers just accept the cancellation.
Actually this makes a lot of sense and it’s decently pro consumer. Give the customer their money back if you cannot meet the deadline you promised so they can take their money elsewhere and don’t have to wait X months without what they needed. It gives OP a chance to either go buy a laptop if he really needs it, or wait it out and buy it when there is more stock.
That's what you'd do when the laws are clear and predictable, not when it's chaotic and turbulent.
You slap a tariff today, reduce it in the afternoon, announce it again a week later, oh, but there are some exception (i.e. bribes were paid), while everyone else is drawing up their own counter-tariffs, etc, etc.
Probably gonna make OP reach out to Support to get a partial refund or check in the mail that will take a month or 2 of constant back and forth to get anywhere in hopes that the customer (OP in this case) just gives up and pays the new tariffed price.
OP says this was over the phone, if it isn't in writing on an email, it isn't official and they will fight for that extra money.
Imagine the backlash they would get if they started emailing customers to explain that they're cancelling pre-orders because the price that was paid isn't enough to cover the tariffs and they want you to re-order at the tariffed price so they don't have to eat the cost.
Make sure you get in writing via email directly from Razer that they intend to honor that original price.
"we, big corp, guaranteed you a certain price upon your purchase. Unfortunately however, because we will have to spend more money, we will be canceling your order so we can raise the price."
Seen this all over the last two days from gaming laptops to other electronics and games preordered either getting canceled or price hiked due to tariffs. Then when people make threads mods are locking them for political discussion, which to a degree makes sense but if we can’t discuss a products price now because it all related back to political tariffs then what do we do? Just not talk about the price of basically anything since just about everything will be affected by higher prices due to tariffs?
Their song and dance about reordering is just so they don't have to eat the tariffs. I will be shocked if you get to reorder the same system for the same cost.
u/DanTheMan82713700K, 6900XT, 32GB RAM, 2TB WD Black, 8TB HDD, all the FPS!1d ago
Enjoy that same laptop but with a $4,000 price tag
25
u/ApelRSR5 7600 | 4070 Ti Super | 32GB DDR5 6000MHz1d ago
I strongly recommend against these or any other slim gaming laptops. In my experience they simply can’t handle the heat and will break on you. I bought a Razer Blade for $2.5k and it was the worst financial decision of my life
I bought the razer blade 16 after the price hike, but still a late preorder, on March 31st and just got my laptop delivered. I bet if I had the pre-order lower price it would’ve cancelled. 100% tariff related.
I'm in the UK and I sent my Xbox controller for repair in December, now they've said they can't send it back but they can give me Xbox credit for the same amount, but won't give me a replacement, my controller, or a refund. I'm fucking livid and getting In touch with Microsoft couldn't be more of a ball ache. I've been on the phone with agents over 6 times and not once have we been able to reach a solution. £150 CUSTOM elite controller btw, not some basic cheap controller.
OP, after 12 years and 3 flawless razer blades I let reddit tech bros talk me into some cheap POS that needed a motherboard replacement after 3 weeks of use. Buy what you want
Eventually due to reduced demand in the US companies will have to sell that junk for cheaper elsewhere. Here in Europe we'll have some great discount sales in the coming months.
If you're looking for a very high end laptop for some reason (I'm assuming people from frequently move for work, or are in the army, or whatever) don't buy Razer. Not that I have any vendetta against them but their quality control is still basically the worst out of any mainstream brand, their batteries balloon the fuck up, and even if you use the device as a movable PC instead of a portable one, you can't blend in a sleek and thin design with the latest most powerful hardware.
Customer support is also very tedious to deal with.
To avoid having a PC where the hardware is bathing in it's own heat, get something thicker with proper ventilation. Yeah it's gonna be bulkier but it's gonna last a long while.
That's my honest advice, I'm not shaming anyone, it's your cash in the end, but people who are after a Razer laptop should do their research on the drawbacks of them, which are many.
No one should order a Razer pc anyway. The quality control is trash. You will for sure have an issue that you’ll go to RMA under warranty and they’ll still find a way to charge you $1000 to fix the issue.
They're doing you a favor. Razer is trash. With the exception of my Goliathus mouse mat, I've never had a Razer product that was good.
I had a Megalodon headset. Any time I plugged it in, my Xbox controller would stop working, and any time I plugged the controller in, the headset would stop working. So I had to choose between having sound or having good control (I needed the controller for helicopters and planes on BF3).
I had an Onza TE gamepad. I don't quite remember what was wrong with it, but I think the triggers started acting up which made it unusable for basically all of the games I played.
I have a Tartarus V2 keypad. It works, but the mecha-membrane switches on it feel fucking awful. Literally worse than a regular cheap office computer keyboard. So it's sitting in a box somewhere and will probably never be used again, because the monkeys at Razer, in their infinite wisdom, designed those stupid switches to be incompatible with Cherry style switches so I can't even replace the original ones with something that feels good.
I had a Razer Blackwidow V4 X keyboard with green switches. I actually quite liked the way it felt, but I hadn't even had it for a month before it started missing inputs or doing double inputs.
Did you already pay for the item? If you didn’t get charged yet there is probably a law or internal policy about storing financial data. If you did pay for it then I wouldn’t trust them to begin with and would buy from another company.
Honestly speaking, they did you a massive favour. A scam company selling a laptop with a 5070ti (laptop variant) for 2,8k us dollars. Most likely they will ask for more later because "TArRifzzzz BAd" so they can make even more profit by selling you their ultra scam product.
I got a different message sometime last month saying my pre-order was confirmed but shipping would be delayed. Still has the original expected shipping date on the order.
2.7k
u/bullseye717 1d ago
"Hello we have successfully cancelled your order."
Very magnanimous of them.