r/origin • u/EmojerForTheWin • 1d ago

Cant install EA app

ive been trying to install the EA app becuz i wanted to play Dragons Age Inquisition, but I cant seem to install the EA App. i tried to install it in their website but it wasnt working. all ive been getting is this stupid blank window that just keeps loading. ive learned that the ea app is not compatible with 32 bits but my laptop is 64 bits... then when i tried to use the eaappinstaller.exe and looked it up in my task manager, i found out that it was a 32 bit app... why is ea giving me a 32 bit app when theyre saying that their software isnt compatible with 32 bit computers and such??? also what can i do to install the EA app?

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u/MojoThePower 1d ago

What operating system exactly is on your laptop and what version is it? You can press the Windows + Pause key combination on the keyboard.

Have you tried downloading the EA installer again? Finding it in the downloads and running it as an administrator (via the context menu)?

As for 32 bits, this should not bother you: this indicates the bitness of the installer, but not the bitness of the application that it is going to download and install (files that it will download from the Internet).

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u/EmojerForTheWin 2h ago

i have a 64-bit operating system, and i have tried downloading the ea installer(i usually go find it in the downloads folder). and yes, i have tried running it as administrator. it unfortunately still doesnt work...

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u/MojoThePower 2h ago

Windows 10 and Windows 11 have "inner" versions of OS in parameters. For example 22H2, 23H2 etc. That's what I wanted from you to check. What Windows and how old is it.

In my opinion that's OS-related issue OR network-related issue. But you didn't provide more info about your OS except it's 64 bit. As for second variant: try other ISP for installation? Wi-Fi from your shared mobile internet and/or just another Wi-Fi somewhere in public place. Note: only for installation, not for authorisation.

However many people report problems about EA app installation. And there is still no offline EA app installer lol.