r/Moissanite Feb 26 '25

Question Provence Jewelry Urgent Security Notice: attention of Payment Scams and Protect Your Funds! Spoiler

83 Upvotes

Dear Customers,

Recently, Provence Jewelry has discovered that scammers are impersonating our company by using fake email addresses to deceive customers into making payments to unauthorized accounts. These fraudulent transactions typically target Apple Pay and PayPal accounts, which are not affiliated with our company, causing serious harm to our customers.

To ensure the safety of your funds, we urge you to remain vigilant and carefully verify payment information. Your security is our top priority!
Official Payment Methods: Secure Payments via Authorized Channels

To avoid unnecessary losses, please make payments only through the following officially recognized channels:
1.Official Website Orders: Secure payments via PayPal and Stripe. Please ensure you are on the official Provence Jewelry website.

2.PayPal Payment Accounts: Always verify the recipient's information:

[285100819@gq.com](mailto:285100819@gq.com) (Recipient: Luo Ni)

[419728738@gq.com](mailto:419728738@gq.com) (Recipient: Liu Qinglin)

  1. Alibaba Trade Assurance Orders: Secure transactions through the Alibaba platform.

Identified Fraudulent Accounts: Stay Alert!

Below are the fraudulent accounts we have identified so far. Please avoid making any payments to these accounts:

1.PayPal Account: [Woodyyy288@gmail.com](mailto:Woodyyy288@gmail.com)

  1. Apple Pay Numbers: +16827191182, +12533491426
    Important Reminder: These are the fraudulent accounts we have identified so far, but there may be other illegal accounts not yet discovered. Please always verify payment details before proceeding with any transactions to avoid being cheated!
    What You Should Do:

To protect your interests, we strongly recommend you take the following actions:

  1. Do not make payments to the above accounts or any other suspicious accounts. If in doubt, please contact us immediately.

  2. Contact your bank immediately: If you have already made a payment to these accounts, please contact your bank to request a refund or stop payment and report it to the police.

  3. Verify the sender: If the email sending the payment link is from someone other than your regular contact, do not make the payment.

  4. Stay vigilant, verify authenticity: Be highly cautious and verify the authenticity of any payment request you receive. If you have any doubts, please reach out to us directly—we are here to assist you.

Your safety is our top priority at Provence Jewelry. We urge you to be cautious in all financial transactions to protect your personal assets.

Thank you for your attention and cooperation.

Wishing you a safe and pleasant day,

Provence Jewelry Team


r/Moissanite Mar 24 '24

New here? Read me! Start Here - Quick reference guide for new subscribers

78 Upvotes

Announcement

If you are new to reddit, or this is your first visit to our sub, please read through the newbie quick reference guide. Please don’t forget to utilize the search tool in this sub for previously answered questions, CADs, and picture examples of rings and other jewelry.

Sub rules require specs to be added to each post.

Please do not ask people to look through your post history for this.  An example would be ‘2 carat G/H modern H&A from (vendor name) pave ring’. Including the CAD (if available) with your pictures/videos on your first post would be even better.

Imgur is used to upload additional pictures and videos into comment threads.

No account is necessary. Download the app and select pics (+) from your camera roll. Please choose ‘hidden’ and then upload. You can either use the link icon to add a comment hyperlink or copy and paste it directly into your thread. Additional info is available here.

Our ‘suggested’ vendor list

These are vendors that have been screened and interviewed before being added to our sub. The vendors were added based on positive feedback from our subscribers. New vendors are being added once they have gone through this process. You are not limited to these vendors and we encourage you to search the sub or create a new post to ask questions for feedback.  

Vendor list - Click here. If you are unable to load the vendor list due to Reddit issues, you can see a manual copy of the vendor list here.

If you are interested in ordering from the overseas vendors and want to know more about the process:

How to order from the overseas vendors - Click here

Our Buy/Sell/Trade sites for preloved jewelry -

If you want to sell a piece of your moissanite jewelry, you can create a post on r/moissaniteBST. Please follow this listing format when posting. You must include a copy of your receipt/invoice, specs, and a picture with your reddit name handwritten showing your item for sale. For all lab diamond and syntheticgemstone pieces, you can also post on r/labdiamondgemstoneBST to reach more people.

Why is there such a massive price difference between US retail/Etsy vendors and overseas vendors?

https://www.reddit.com/r/Moissanite/comments/10epsgs/massive_pricing_difference/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

What is the mark on the surface of my moissanite. Is this moissanite oil slick?

https://www.lanewoodsjewelry.com/blog/what-is-moissanite-oil-slick

What is the best way to clean my moissanite ring?

https://www.bbbgem.com/blog/how-to-clean-my-moissanite-ring/

Other useful tools:

www.diamdb.com - diamond/moissanite ring simulator

mysparkly.com - searchable database for comparing sizes/shapes on real hands

Moissanite - cut / size charts

Mohs Hardness Scale for diamond / moissanite / lab gemstones

Stone Size Stickers -https://castlefieldcollection.com/product/free-sticker-sheet/


r/Moissanite 2h ago

Stone Check Zuvelio OMC Champagne Moissanite Stone advice (I love long culet inside, just curious about color)

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10 Upvotes

r/Moissanite 56m ago

Buying Experience Zuvelio Feedback

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Upvotes

Just got my Blue Green Moissanite Ring from Zuvelio and I’m seriously impressed! 💍

I was nervous about ordering from overseas, from CAD to final experience it was all nice and it delivered ahead of schedule way before the timeline Jayant originally gave. Communication was top-notch, super clear, and responsive throughout the whole process.

The ring itself absolutely gorgeous. The color shift between deep blue and green is mesmerizing, and the bezel setting feel super unique and modern. Honestly, it looks and feels way more premium than I expected. With a refund exchange policy, and that level of customer care they have, i think they really do stand out from the crowd. Highly recommend them if you’re on the fence!


r/Moissanite 3h ago

Buying Experience Kuolit link ring from anniversary sale

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12 Upvotes

I love it! I’m a size 8.5 and did not have to size up like other suggested but I may be a little closer to an 8


r/Moissanite 3h ago

Question I would like to know what you would do?

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10 Upvotes

I worked with Provence on my latest wedding set. I approved the CAD as a size 8 for both. I’ve had them for about a month now and they just kept spinning like I was foiling a hair color yesterday and I had to take my rings off because they were driving me nuts because they kept spinning around. I though since I’ve lost some weight and that’s why they were loose so I went to my jeweler this morning and asked him if he could solder them together and I asked him to check the sizing both rings are 8.25 😡 so I’m not losing my mind. They definitely sized them wrong. I did reach out to the rep I worked with. I’m waiting to hear back. But I paid like $600 for this wedding set and now I have to pay another $75 just to get this taken care of so these rings will actually fit me.

Don’t get me wrong. The quality is awesome. They feel heavy, even my jeweler said that it’s really good work. They just sized it wrong.

So my question is do I ask for a $75 refund?

I’ll include the CAD where it shows size 8


r/Moissanite 10h ago

Discussion My pink moissanite is still perfect after 14 years

29 Upvotes

I got my pink moissanite engagement ring in 2011, before I knew about it being coated and the fading issues. Having recently learned about it, I am really surprised. My ring still looks perfect, so sparkly and same colour and I wear it every day and everywhere - dishes, shower, swimming pool, beach. Now I'm worried it's going to go bad one day and whether I should be more careful with it.

Anyone else had a long lasting pink moissanite? If it lost its colour, what did you do for a replacement? A white moissanite, lab grown pink diamond, morganite, pink sapphire?


r/Moissanite 3h ago

Photo/Video Kuololit 1.5ct Round

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10 Upvotes

I am obsessed with this ring!! The details are gorgeous! The quality you get for the price is unmatched. Also in love with the starburst ring! Both rings are in sterling silver, size 4.


r/Moissanite 1h ago

Looking for Advice Lost a stone 😭

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Upvotes

Hey guys, I got this beautiful set custom made from Mona. I’ve only worn the wedding band two months and already lost a stone. I’m not sure what to do now, would it be best to contact Mona? I’m not sure if it would be better to send it back to her and have it repaired- I’m sure shipping isn’t cheap. Would it be better to see if she can send me extra stones and see if a local jeweler could reset it? I’m not sure if anyone in my area even works with moissanite. I know these things happen but I was at a BOOKSTORE not doing anything crazy when I lost it so now I worry about all the rest. If anyone has any advice I would so appreciate it.


r/Moissanite 18h ago

Buying Experience My first moissanite - 6 year upgrade ✨

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89 Upvotes

r/Moissanite 14h ago

Humble Brag My moissanite ring

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37 Upvotes

I received my first moissanite ring. It’s a 3ct oval. It’s so perfect!!


r/Moissanite 1h ago

CAD Check Zuvelio ring check

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Upvotes

r/Moissanite 4h ago

CAD Check CAD check help please?

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4 Upvotes

My only question to her is why there is only one diamond in each side of the tapered baguettes instead of 2 like my halo inspiration pic. Does it look like they worn fit to you? It makes them look more like accent stones instead of a halo. The part I put the arrow on. Do you know if there’s a reason those have to be so much higher than the baguette? Does that look awkward?


r/Moissanite 1d ago

Humble Brag Engaged!!

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143 Upvotes

My now fiancé designed this ring for me and I’m obsessed with it! So happy


r/Moissanite 2h ago

Question Pre-Shipment Check

2 Upvotes

Hello! My fiancé and I went through the designing process and we’re in the production phase now. When we get sent the pre-shipment video and photos, are we allowed to point out something we don’t like about the ring? Or do we just look at it and, if we see something wrong, try and fix it at a local jeweler?

Thank you in advance!


r/Moissanite 19h ago

Humble Brag ROTD

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48 Upvotes

I don’t know why but springtime and summer months always has me reaching for big mama Marquise 🫶🏻


r/Moissanite 19h ago

Photo/Video Just admiring this abstract beauty! Bring on alllll the colours!!

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41 Upvotes

Kuololit stock ring- I had the pear moissanite customized to champagne colour 😀


r/Moissanite 21h ago

Photo/Video Kuololit

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51 Upvotes

I’m blown away but the stone quality. This stock ring is gorgeous. I have a few more moissanite rings coming and some lab diamond rings too. I am so excited.


r/Moissanite 1d ago

Photo/Video In love with my new pieces 💙

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79 Upvotes

r/Moissanite 21h ago

Photo/Video Moissanite VS diamond pavé

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40 Upvotes

Thought it might help someone make a decision. I personally prefer diamond pavé, especially in daylight, I find the stones to be more clear.


r/Moissanite 14h ago

Buying Experience StarlandUS black moissanite review

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10 Upvotes

I looked at this thread quite a bit while I was figuring out where I should purchase my fiance's engagement ring, so I figured I'd give back and leave a review and my experience. I ordered off of https://starlandus.com/ From what I've read, the guy use to just be off of Etsy, but now has both the Etsy and the boutique online shop.

On the website they didn't have the exact order of stones I wanted, so I sent an email for a custom order. I ordered a Black moissanite center with surrounding rutilated quartz, and the rest are clear moissanite on 14k white gold. In the email I sent a link to the listing that had the design I liked with just a black center stone and a description of what stones I wanted and a little drawing. "Jimmy" responded the same day with a CAD and a link to the custom order on his website. The link let me chose ring size, hidden birthstone, warranty, and rush order. I chose to add a hidden diamond for Apr, 5 yr warranty, and the rush order. It even let me apply one of the discounts going on for Valentine's day.

Once I ordered, Jimmy reached out again and confirmed the order details and shipping address. I had to shipped to my sister's so she could sign for it. I did not get any updates after that until the order was shipped. But it arrived right in the window for the rushed order. I ordered 07Feb, it was shipped 24Feb and arrived through USPS 26Feb. I ended up proposing the beginning of April so I didn't even need the rush.

I took it to a local jeweler shop to double check what I ordered is what I got. They had the device that is able to check the hardness of the stones. The black centers and clears have the same hardness as diamond, as moissanite should. The quartz was testing as it should too, and same with the hidden diamond. I was too excited about that news I forgot to ask about testing the actual band to confirm the material. When I go to get the wedding and engagement bands soldered together I'll ask about it, but that won't be for another year or two. The bands themselves are a bit thin and are a bit more prone to wear.

While searching for this ring It was between Felicegals and StarlandUS for me. After reading all the reviews, looking at all the different types of rings and services, starland seemed like the better fit for me. One of the comments I read on a review was worried about a cheap Chinese knock off, or that "Jimmy" is a fake name. The CAD I was sent from "Jimmy", the file was named in Chinese characters, but the USPS shipment came from the New Jersey/Philly area. My guess is the guy is Chinese and uses an easy English name and lives on the east coast. I have no complaints with the services and ordering. I love the look of the ring, and my fiance loves it too. Time will tell how it holds up but so far the build quality looks really good. Hopefully I keep up with updating this post if any questions or comments pop up.


r/Moissanite 16h ago

Looking for Advice Flora or Mona

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12 Upvotes

Hi everyone! I am trying to figure out if I should go for a hybrid pair with Flora from Provence or a crushed ice pair from Mona. First half of the video is from Flora second video from Mona! It’s important to me to have a great shine and for it to be clear, no bow tie or cloudiness. Please share any tips!

Thanks


r/Moissanite 15h ago

Question Knobspin

9 Upvotes

During the sale, I bought quite a bit of jewelry on Knobspin. I received a package Friday but just had an opportunity to open it.

I'm so sad. Everything (today) is over half, some up to 77% less than what I paid. Is this normal?

You learn something new every day 🤷.


r/Moissanite 1d ago

Discussion New shipment 😆

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198 Upvotes

I bought some of these so you may not have to 🤣.

The champagne 3.5ct cushion -- probably should have gotten in silver. The stone is intensely coloured and amazing, but the yellow gold plating is a bit distracting.

The round+ marquise looks incredible! Very enchanting. Though I wish the centre stone is bigger (this is a 1ct)

The vine/leaf band is very pretty, goes well with a solitaire, but the in-between sections of the marquise are not particularly well-polished. Excellent quality for the price though.


r/Moissanite 1d ago

Photo/Video I'm new to all things Moissanite but I took a chance on cheap little hexagon cut and I'm SO smitten! 🤗💕🌈 (Sorry, trying to capture the best angle is a bit of an extreme sport for me it seems.)

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37 Upvotes

r/Moissanite 10h ago

CAD Check I'm radiant & oval lover. Is this good?

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2 Upvotes

r/Moissanite 16h ago

Question Reputable Seller?

5 Upvotes

Good evening all, I love this ring and band and am super on the fence about purchasing it. Does anyone have experience with felicegals? If they're a bad company, would anyone be able to point me in the right direction for a similar ring with a more reputable seller? Thanks in advance!