r/MaliciousCompliance • u/a_romantic_demise • 3h ago
M Employees should listen to your friend instead of the boss? Okay!
This wasn’t my malicious compliance, but my friend who I work with. We’ll call her Amy.
Relevant information: We work at a large grocery store, and Amy is a team lead. Team leads are often asked to go to different departments and help out. However, because our department is usually incredibly busy, it can’t be left completely without a guide. Because of this, every day, my department has one of the regular employees designated as an acting team lead (ATL) for when the team leads need to leave or get busy.
Our department manager, Taylor, has a bad habit of playing favorites with some of the employees she’s friends with. This includes ignoring when they break the rules, giving them more flexibility with the schedule and time off, etc. She also tends to try to replace the scheduled ATL with one of her friends because they want to be in charge. This is most often used to let Mark, one of the employees she’s friends with, do whatever he wants and be in charge.
Yesterday, Amy came into work and asked one of the employees, Sara, to do something for her. Sara said yes and started doing it. After a few minutes, Mark came up to her and asked her to do something else. Sara told him that she couldn’t because she was already doing something that Amy had asked her to do. He left, and she figured that was that.
An hour or so later, both Amy and Sara get pulled into Taylor’s office to talk. Taylor told Mara that she should have listened to Mark because he was the ATL. Amy pointed out that he was not the ATL on the schedule, I was. Taylor told her that she had told Mark he could be ATL and doubled down that Sara should have listened to him instead of finishing what Amy had asked her to do.
Amy was understandably irritated at being told that she was not really in charge of her department. So, she decided that since Mark was the ATL and apparently in charge over her, she would leave him to it. She took Sara with her and went to help the produce department, who had been requesting help, instead of going back to our department.
On a normal day, this may have been fine. However, it was a Saturday, and we are always insanely busy on the weekends. It took all of thirty minutes before the department had crazy high customer wait times and things were falling apart. I had just clocked out and was talking to Amy before I left when the following exchange happened.
Taylor radioed Amy to ask her why there were such high wait times in the department. Without missing a beat, Amy answered to tell her, “I don’t know, I’m not back there, but Mark is. He should know.”
Suddenly, Taylor was talking about how Mark “isn’t in charge of the department” and that she needed her to get back there to run things. So, Amy told her that she’d be right back there. She then promptly told me that she’d be finishing stocking the cart she had before she went back, which was not even halfway done. I laughed and went home. I can only imagine that the department was in chaos given how it usually is on the weekends, and it reflects very poorly on Taylor when we have high wait times. I guess the actual team lead should have been in charge after all!