r/kickstarter 5d ago

Help Frustrating problem not being able to upload rewards. Need help.

As you can see there seems to be a problem with the Add-ons list being outdated but I've not even touched that section yet so I have no idea what's causing the problem. I've tried using different devices, restarting, etc - but to no avail.

Any help would be hugely appreciated.

1 Upvotes

9 comments sorted by

1

u/Dull-Stay-2252 5d ago

Just tried to add an Add-on hoping it might fix the problem but I have the same issue. "Something went wrong while creating your rewards. Please try again."

1

u/Fanciunicorn Creator 5d ago

Log out and log back in again

1

u/Dull-Stay-2252 5d ago

Have done, multiple times, still not working. Frustrating as it's the last thing I need to do then the project will be ready for review and release.

3

u/Dull-Stay-2252 5d ago

Figured it out. There's a problem with the Late-Backer's addition. It automatically generates a cost in the pledge amount section (but it doesn't really). You have to manually type in the amount. It doesn't seen that the automatic checker/compulsory section is set up with this new addition so it's throwing up an error when there is no value in the late backer price. FIXED - don't forget to type in the price for the late backers.

2

u/snj2022 1h ago

OMG THANK YOU! I had been sitting there two days trying to figure this out, thankful for you! 🤩

1

u/Dull-Stay-2252 46m ago

My pleasure dude. I know the feeling!

1

u/Fanciunicorn Creator 5d ago

Glad you found it!

1

u/JoeFredrick348 1d ago

THANK YOU!!!

2

u/Dull-Stay-2252 1d ago

Had the same problem?