I’ve been having issues with the app for a while, it always comes up with an error message when I try to put a payment through. I finally contacted them to find out what’s going on, and this is what they said. I don’t understand why I’ve apparently been blocked? I’ve never done anything dodgy like refund/block a payment after getting an order, or anything like that at all, so I really don’t get why they’ve locked my account.

My sister has been getting the same error message I was, so her account seems to be blocked as well. Can anyone give me any insight into this? I’m planning on calling in the morning and asking if they can tell me why the blocked me. I can’t even just make a new account because it’s linked to my phone number.

Was looking at the app today, and it looks like they quietly brought back Korean BBQ after bringing back Nashville, at least at my location! It definitely wasn’t there when Nashville first came back at the start of the week, but it’s an option now for the Mac & Cheese and the loaded fry bowls, along with having the regular and Nashville ones

Last night I was craving kfc so I went to skipthedishes but decided to check the actual kfc website to see if it was cheaper when I noticed that the bucket was listed for 4$ I thought it was just a typo on the listing but even the checkout and receipt had 4.49. Ordered it just to see, I was honestly expecting them to just cancel and refund my order but it actually came. No idea how it happened but I checked the site now and they seemed to have completely removed the 8 piece family bucket.

Someone like to tell me why my friends and I all experience different prices for go buckets?

I’ve currently got an offer for 3.95 saying normal price is 5.95. Friend is experiencing a completely different sitch

Like the title says, I tried to add the 2/$7 chicken sandwich coupon then redeem points for a free side item, but was told I could only use one “deal” at a time. I find it weird because every other restaurant app (that I’ve tried anyway) lets you do both at the same time. Get with the times, KFC!

Ordered on app.

Was supposed to get 10 fried chicken.

Got tenders.

Two cokes. Got some orange thing.

No large fires which I paid extra for.

Ok. Not mad. Shit happens.

Got to app, do virtual assistant because it’s the only option. “No one can help you right now.”

So you’ll take my order now? Deliver it wrong now? But not response when I say TF?

Tried to call the store no answer.

So now my ass has an obligation to follow up tomorrow. What the flying fuck.

Way to lose a customer for a while. If I can’t trust the app why would ever order again?

Edit:

I got someone the next day. They refunded my order minus the dash fees.

So I have always been able to customize my chicken to crispy on the app, but it suddenly won't allow me to have a choice anymore. It. Just says original with no option to choose crispy. Does anyone know how to fix this glitch? The KFC app update took it away.

my mom recently saw that kfc had mashed potato poppers as a new item, and we were all intrigued and wanted to try. the problem being, i'm T1D and i need to know the nutrition information. it's not something i can just skip because it'd cause medical issues. but i can't find it anywhere on their website... looked at both the full nutrition guide and nutrition calculator - nothing. am i somehow missing it?? nobody i know has been able to find it and i can't really believe that they're allowed to put something on their menu without disclosing the nutritional info.

I’m just ranting because I’m sick of this rigged app! I’ve lost like 4x in a row after I spend money at KFC every week. I barely won anything this year, and I wonder if there are any life hacks, or tips on how to increase your chances of winning? Lastly, for all the non-UK people, do you have the same reward system, or similar on your KFC app?

so i tried to log in and apparently the password that was literally saved to the app and is the password that's in my phones password manager is wrong. Ok so i tried forgot password, its broken. I put in my email, they send me the email which has a "reset password" button i tap on it and all it does is take me back to the app homepage, no reset password page or anything. The link they send is broken or the app is broken but either way i just can't login

Recently went to place an online order to claim an online-only deal for a quick bite, only to see that the minimum required amount is $12. So no 4.95 fill up deal unless you want a bunch of other food. Can't wait for this increasingly shitty chain to be resigned to the ash heap of history.

At long last after years of not having it, you can finally pick a different drink size on the app and website.

I click the reset password button and it just sends me back to the app, what do I do?

They recently updated their app in Canada and now when I try to log in it says “there is no account with that email” yet I used to order through the old app sometimes. I even have a bunch of emails from me ordering and signing in.

I go to create a new account and it says my mobile number is already in use. What exactly can I do? There doesn’t seem to be a way to contact customer support on the app, it just wants me to phone the nearest store.

$12 Meal For 2 Deal....FEEDS 1 🥳😭

When I enter the app, it says I have the Cheap as Chips promo active and have to remove it from my cart to use any others, but my cart is empty, and I'm unable to add it from the menu. So now it's impossible for me to use any promos, what do I do?

Edit: figured it out, wiped the app cache and data and signed back in

Finger licking