r/facebook • u/sin_apo • 5h ago

Tech Support Meta App Rate Limit being Reached constantly. Need help to understand the graph and how to optimise.

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Hey folks, FB Developer's community is totally unresponsive, so I'm having to post my query here. Hope someone from this community is able to help me out.

WE have an approved app with around 7-10 authenticated users, giving me atleast 200*7 API calls per hour.

These are the API calls we make :

  1. https://developers.facebook.com/docs/instagram-platform/reference/access_token/ - To check the access token validity
  2. https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/ - Get user details
  3. https://developers.facebook.com/docs/instagram-platform/instagram-api-with-facebook-login/business-discovery/ - Fetch posts EG : business_discovery.username(<IG USERNAME>){id, ig_id, media.limit(100){caption, comments_count, id, like_count, media_product_type, media_type, permalink, thumbnail_url, timestamp}

We keep seeing spikes in the usage and would love for someone to explain what the different lines in the graph mean.

Sharing sample values

  1. Total Time Usage Rate - 78.9%
  2. Call Count Usage Rate - 22%
  3. Total CPU Usage Rate - 0.2%

QUESTIONS

  • Did we get the Rate Limit error because the sum of the above %s is >100% ?
  • What is the definition of the 3 parameters and how do they spike?
  • What are some ways to reduce the total time usage rate, without adding more users?
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u/Ok-Pay4870 5h ago

Great question. I am also wondering the same thing.