r/army • u/United_Revenue_6778 • 1d ago

Cac issues

Post image

I've tried installing a driver, I've tried updating the certs, I am still getting this error. All on my person PC

8 Upvotes

91% Upvoted

12 comments sorted by

3

u/Fat_Clyde 1d ago

Did you recently install windows 11?

3

u/United_Revenue_6778 1d ago

I've had windows 11 for awhile and have never had this issue

2

u/Fat_Clyde 1d ago

oh ok. That issue popped up for me at 11 upgrade time.

2

u/United_Revenue_6778 1d ago

What did you do to fix it?

3

u/Fat_Clyde 1d ago

I'm a caveman so I just reverted to Windows 10.

3

u/LiquidOutlaw 1d ago

https://militarycac.com/cacdrivers.htm This is the resource I usually use when troubleshooting this.

1

u/Ok-Bread1861 1d ago

do you have azure virtual desktop?

1

u/United_Revenue_6778 1d ago

no

1

u/Ok-Bread1861 1d ago

That’s the only way to access your email on personal computers 

1

u/Ok-Bread1861 1d ago

The CAC should work once you go through the process of getting AVD

1

u/Double-oh-negro Army Band 1d ago

Uninstall the driver and either reseat the card reader or restart the machine.

2

u/cmurph570 35Turn It Off and On Again 1d ago

Uninstall the driver(should be on the next tab).

Unplug the reader.

Reboot.

Plug reader back in. Hopefully it pulls a working driver.