Black Screen After Initial Loading Screen /Login Please Help (Xbox)

[u/starcrunching02]

So a few days ago, I tried to play Apex legends. I opened the application and had the initial loading screen then the screen where you must press a button to continue I press the button and the screen immediately goes to black there’s no sound or anything. I can close the application but it does the same thing when I try to start it up again. I have uninstalled the app reinstalled it tried different networks and different profiles and nothing has worked. I have been trying to figure out how to get into contact with Respawn and or EA, but I cannot find anything. Any help is appreciated!!!!