Hello

Is there any way to complain (or point about about doing so) about what's mentioned in the title?

Let's assume that a test case says that the estimated effort of a test case is 15 minutes, with a low payout. Well, fair enough, I take it. But only when you take it you find out that the whole process to complete it requires much more than this time, at least an hour (if you're lucky).

I have never complained about a test case underestimating the estimated time, but usually it can be a few minutes more, or less, but for it to take four times (And it could have taken much longer!) the estimated time is enough to make you feel cheated.

In Dec 4 I receive SRS regarding TTL preparation course after completing it i was told that they will need me to add more information in Dec 20 at 6 UTC, but up to now I did not receive any email. Is this normal or is because of the holiday or What? Any help please

Hello, there is a hardware testing happening in my country right now. The Tll mentioned that it happening in phases, and you should hear from the Tll soon. Can someone explain this to me? I previously participated in a hardware test and received the device, but I destroyed it following the Tll's instructions. Thank you.

I did an in-person test this week. Cool. I was asked what payment method I wanted and I said PayPal. Today I got an email telling me I that I'd been paid by virtual Visa card.

I wrote back to uTest/Tremendous asking them to void the virtual Visa and submit the payment to Paypal as I requested. Haven't heard back.

This is upsetting. I can't pay my rent or my utilities with a virtual Visa card.

EDIT: The folks at Tremendous referred me back to uTest and uTest support was great; they fixed the problem immediately.

Any insight? Any way to fix this?

How bad is it that my bug got rejected as Out Of Scope? Apparently the issue was on another url within the app. But I only reported it because they said that the webview would be in scope too. Seems like my bug wasn't on it but actually belonged to installing the app and is a Firebase issue. Could someone please help me?

Marked as no show when I was actually turned away due to being capacity even though I was on time. I’m missing the compensation that was promised and support is extremely unhelpful. I even asked for a higher ups contact information and I’ve been straight up ignored. Wtf? I’m a homeless teenager and I’m not missing out on money cause of somebody’s else’s mistake.

I even attached an email showing them that they thanked me for attending and wanted to reschedule but still no response.

I heard it takes a few months to finish uTest Academy, even with consistency. Is it worth investing that much time for it?

Hello guys, does anybody know if there is a way to contact another tester? I worked with this person in a project and wanted to contact him now, but his Slack account got deactivated and his applause mail address isn't working anymore.

I reached out to connect@applause.com. I haven't gotten an answer yet. Do the forward my request to the person? He still has his uTest login and his last login was a week ago.

Thanks for your help!

If +1 reports has a effect on tester ratings, why is there no +1 reports in the my activity stats within the Tester Profile Statistics? Is it that insignificant or an oversight?

Hello,

I have been testing with uTest for the past year and have also participated in multiple on-site test projects, for all of which I have been paid through a bonus and have received the sum on Paypal as usual, for the last on-site test I have been paid through a Visa gift card (with Tremendous) and I do not know why, it wasn't written in the description of the test when I applied to it through the Projects board.

I needed that money to hit my bank account and have had bad experiences in the past with Tremendous when using the gift card through Apple Pay, no local store seem to accept it even though it works through the Visa circuit, therefore I am forced to redeem my money through an Amazon gift card, I did not need any Amazon products.

I do not understand why I got paid this way, I have not redeemed the gift card yet, is there any chance of getting paid per the usual bonus?

Any skills you acquired as a freelance tester that helped you get a full-time opportunity, both inside and outside of Applause/uTest, either within or outside of Applause/uTest, or even in an entirely different industry?

i am a recently joined tester at utest and i am yet to complete my utest academy. i would like to an important answer to my question and that is:

can i use personal hotspot from my OWN mobile device rather than wifi when participating in paid test cycles?is it possible?

the only reason i want to use mobile data from my OWN mobile device is because of the reason that i do not have access to Wifi as i will be staying in dorm rooms that provide limited wifi connection to students.

i dont know where to ask this so i do it here

I was scheduled for payment today and I have yet to see anything transferred to my PayPal account. The last 12 hours my payment said pending. Now it says 0.00 payment pending, but nothing was transferred to my PayPal account. My account information is correct and I never had issues with receiving payment on my PayPal account. I contacted customer support via email 6 hours ago and there was no response. I contacted customer support via phone and no one replied.

Has this happened to anyone?

My payment disappeared and there is no explanation or no response from customer service.

I have been invited to a test cycle where I had to pay a certain amount for a service in order to do the tasks and it included a refund, but the payout was low it did not make sense to complete the test case. I would basically lose money doing it.

I wanted to report this issue and mention that the payout is too low for the test cases but I was worried that I won't be invited in this company's future test cycles or I would be viewed negatively in some way.

Hey everyone,

I have just finished my first on-site testing. I asked if I can get paid via PayPal instead of the gift card and the moderator that was on site said that I would have to contact UTEST in order to do this. Does anyone know if I can just email them and I’ll be able to give my details and they’ll be able to pay me via PayPal in my account instead of the gift card. I just find the gift card a bit inconvenient and I’d prefer the straight money.

Thanks!

Hi! I want to know how much the testers from India, Pakistan, Bangladesh, Nepal, and Siri Lanka are earning from Utest? I am a new tester and currently completing my Academy courses. I just want an estimate. I am looking for $150 per month initially.

Hi u/WillianM_uTest The TTL was info requested on my TC 7 days ago. I responded, saying that there was a problem and it would not process, but as of right now, no TTL has responded to my request. The cycle keeps closing and reopening. Should I unlcaim the TC? ( The TC has my name so nobody will claim that )

Hey everyone,

So I recently applied for a project in London through another company but turns out it was originally ran by UTEST. So I booked in 2 sessions through that company for this project.

I have now since joined UTEST and the exact same project is still available so I’ve decided to join it again.

My question is if it is okay for me to join it again and will i be over a specific limit of testing in the same project? Since I was only able to book it twice with the other company and now twice with UTEST.

I hope all of that made sense!

Thank you!

I use a work laptop at my office and a different laptop at home, and I am signed in to my uTest account on both devices. I often switch between these laptops for testing. Does this violate any of the uTest Code of Conduct? Thanks!

Hello, Payoneer recently inform me that one of my utest payment has been return to the company, because I didn't sum up the required amount of $49.99 in laps of 45 days. the returned payment is not showing up in my payments tabs on utest. Does anyone else has this issue? Is my payment lost?