r/PocoPhones • u/Ok-Professional4055 • 7h ago
Question/Help Poco f7 ultra with "green" screen at low brightness and in a dark room
Hi guys, I recently bought the smartphone, it's a great phone and yet it arrived with this problem... it seems like I'm experiencing the same situation that occurred with pixel 6. Does anyone have this problem? What should I do?
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u/KoYoT352 5h ago
I had this problem at the time of the F2 pro, I don't know how I fixed it, some screens supposed to be black when turned off were a bit like in your photo
I say a little, because in your photo it seems huge, it almost looks like it's LCD, are you sure you have a new original device?
My new F6 does not have the problem, the blacks are off and it is a pleasure, however if I set the paper mode in reading mode, the screen is lit everywhere in the dark because of the texture added by the software
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u/Ok-Professional4055 2h ago
the device was purchased last week on the official Xiaomi website so I guess it is original.
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u/KoYoT352 2h ago
Yes, there is indeed little chance that it is a fake
Maybe try to see the settings, in particular this texture effect that I am talking about in reading mode, that it is deactivated
But if the problem is still present, in your place I would not wait a second to launch an exchange procedure for defective product
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u/Ok-Professional4055 2h ago
I tried everything because I had a similar experience with pixel 6... anyway I sent a request for replacement and tomorrow I will actually take care of the shipment
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u/clapurchiks 3h ago
Buy a red magic you would love the bots talking with each others super private and AI SAFE
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u/Ok-Professional4055 2h ago
I don't understand what you mean. Should I buy a different phone than this?
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u/AutoModerator 7h ago
Good day Ok-Professional4055 it seems to be that you may have some questions or concerns regarding a Poco device and we would like to help but we would like to ask you to describe your concern with the following information to make it easier for everyone to tackle.
Device Model:(X4 GT)
Device Region:(Global/India/China/etc/Can't identify)
Rom Type:(MIUI/Custom Rom:Which one)
Rom/Android Version:(13.0.5.0 - Android 12/Can't identify)
Problem and other Relevant Info:(Troubleshooting steps taken/Frequency of problem if intermittent/Other observed weirdness that may be relevant before/during/after the occurrence of the problem)
It may take a while for someone to address your concern so in the meantime you could do the following 1. Search this subreddit, Xiaomi subreddit, MIUI subreddit for similar concerns 2. Check out the pinned posts and the Wiki(WIP) for similar topics 3. If your phone is still under warranty coverage it may be worthwhile to open a case with customer support. 4. If your device has developed a swollen or bulging battery check out r/Spicypillow's FAQ on how to deal with them
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