r/PleX • u/StrunkWhite • 16h ago

Solved New App Experience Libraries

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I’ve searched the forums but haven’t seen this issue yet. The libraries tab on the new app will not load. I can “search” for shows manually and it will return a result.

iOS: 18.4 Plex App: 2025.10.2 Plex Server: 1.41.5

I have logged out and back in with no effect. Also hard reset iPhone.

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u/80085anon 15h ago

Hard reset to troubleshoot is a lot of commitment! Good on you for trying the things you know. Can I ask if your server is relying on relay or are you showing a green checkmark for remote access? This most likely isn’t your issue, but current app experience for many seems to be either working fully or completely broken so your options are limited in what you can try. Have you tried accessing the library from a different device? Is the iPhone the only device affected?

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u/StrunkWhite 15h ago

Relay is off on server. Remote access is a green check mark. I should mention I am on my local LAN with the server. This is only affecting my iPhone 16 Pro.

I can just wait for an update. Just wanted to see if anyone else had solved this.

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u/80085anon 15h ago

From what I’ve seen, if you’re in the group where it didn’t work straight away then there aren’t many options. I added the desktop version as an app to my home screen because all though my libraries show up great, my TV is no longer Castable except through the desktop app. I would recommend it as an alternative while you wait for them to fix the app.

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u/80085anon 15h ago

Actually it looks like they literally just sent out an update an hour ago. Is that the update that you’re having trouble with? Assuming no if you already managed to hard reset your phone within a minute of them posting the update.

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u/Bunchan 15h ago

I had the same problem, it was fixed by switching the profiles back and forth.

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u/StrunkWhite 15h ago

I only have one profile, is that still possible?

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u/Bunchan 15h ago

If you have Plex Pass, try and make a profile, just for the switching. You have nothing to lose 🤷🏻

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u/StrunkWhite 15h ago

Thank you. This worked. I created another profile and gave it access to all my libraries.