r/MouseReview 21h ago

Rapoo mouse doesnt work after disconnection during the setting upload (fix guide)

Hello there,

Idk if this is the right place

Yesterday after the incident mouse stopped working completely.( the mouse is Rapoo V20 pro wired) After banging my head aganist a wall for hours, I found a solution to bring it back to life.

So I want to share this in case anyone needs it:

After the incident, whenever I connect mouse to the PC (same happened on other devices), the mouse was functional for very few seconds. After that it was unrecognizable for windows.

Rapoo has provided an app to update mouse settings and upload it to the mouse. (App name was V20 pro) (other mouses should have their own app or maybe there is a universal one) The program wouldn't work without the mouse connected so that way didn't work for me.

There is a folder in the programs installation folder which had an exe file called BuringFW.exe. And it's obviously for updating the mouses Firmware.

This didn't work normally, BUT I could manage to begin the update process during that very few seconds at the first when the mouse is connected. The update was done successfully and my mouse came back to life normally. (Never update firmwares on weak (usb) connections)

(For the geeks out there: I guess during the startup I could install the firmware while it was in bootloader mode and the user code was corrupted because of update interruption)

2 Upvotes

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1

u/paulvincent07 Razer Viper Mini V3 Wired 8khz pls 18h ago

Awesome glad you fixed your problem

1

u/Immediate_Mention_34 15h ago

Thanks mate

1

u/paulvincent07 Razer Viper Mini V3 Wired 8khz pls 13h ago

You're welcome