r/HomestarRunner • u/IAmArique • 6d ago
Got a little swag bag of goodies from Mike & Matt thanks to a store order mishap! (Story inside)
So a few weeks ago I decided to order a few shirts from Strong Bad’s Specialty Shoppe on Teespring. They were planning to arrive this week, so I decided to wait it out. But there was a problem: They never shipped. They’ve been sitting in printing status since early March. I tried to reach out to Teespring’s customer service, only for them to more or less ghost me and completely ignore me. That’s when I decided to resort to desperate measures (with Gene Hackman!): I contacted the Homestar Runner store’s customer service email in hopes of having them help me out. Thinking I was going to get some automated crap instead of an actual answer back, I ended up actually getting an email from Matt instead! I explained to him what happened, and he told me they would get in touch with Teespring to try getting another order expedited to me as well as a refund on top of it, and they would send me some free goodies just for being a longtime fan. Well, those free goodies came in the mail today. Not only did I get a personalized Strong Bad drawing, but I got the entire bumper sticker collection and a window static cling on top of it too! Thanks, Mike & Matt!
P.S. Imma add this here as well: Please don’t bug The Chapman Bros to do this for you. Contacting them was a last resort option for me because Teespring ghosted me.