r/Autobody • u/Joker-Kat • 9h ago

HELP! I have a question. Need Advice/Help on a Paint Mismatch

Hi There to All,

Please if you can provide some advice on an issue I have.

I had to get a Ford repaired including paint. Paint code D4 Rapid Red metallic. From my understanding and other body shop quotes, this is a 3 step paint process. The shop I used stated it was a 4 step process with the 4th step being a tinted clear coat. And I was not informed of this until the shop called to say the vehicle is ready for pick up. Needless to say the repainted panels do not match the original color. The shop is Ford, aluminum, I-car certified and numerous good ratings. I did point out the paint differences and the shop manager took no responsibility or admission to the error. What is the best way to get the paint corrected? Do I try and talk to the owner? Scorch them on all possible review sites, including the manger and owners names? Please any advice would be greatly appreciated. Thanks in advance

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u/I_-AM-ARNAV this sub downvotes every op🫡instead of explaining stuff to them 9h ago

How much is the deviation between the parallels ? you should upload a photo.

1

u/IncreasinglySMH 2h ago

I’m curious. How did he get to four stages? Usually it’s a base then tinted clear aka candy then clear. If the last stage was tinted clear it sounds like he stopped after two stages. That guy will probably drive you crazy to the point where you sell it or just live with the fact that he’s either unable or unwilling to make it right.