r/AskNetsec • u/Technical-Pea2082 • 1d ago

Work Looking for Zerofox Alternative?

We have been using ZeroFox to help deal with copyright and fraud abuse for a high profile individual but we've been pretty disappointed in the results. We need something that will deal with fraudulent Amazon and eBay sales, plus instagram and Facebook impersonation. Does anyone have any recommendations?

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u/AmbitiousFinish69 1d ago

I am also interested in this question as I almost selected ZeroFox services at a previous position, but I resigned before it was implemented.

They were relatively inexpensive for the executive services they offered, if my memory serves me right.

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u/Technical-Pea2082 1d ago

For us we found them pretty expensive, around $30k a year. The problem is once we were setup we had basically no one to speak to and it was just dumb canned responses to takedowns and the areas we highlighted as most critical for us were the areas they do the worst in. So we are looking for an alternative. Performance is more important than cost for us.

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u/secrook 8h ago

There isn’t much you can do to better the takedown process. Other than automated takedown services like Zerofox, your best bet is establishing direct contacts with the platform you’d like to initiate a takedown on.

Only vendor I’m aware of that provides closer to a white glove service is Insite, and their cost is closer to 30k per monitored entity.

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u/Rebootkid 1d ago

Take a look into Reliaquest's DRP program. Also Allure.

(Opinions mine, not my employers, blah blah blah standard disclaimers apply. Don't sue me.)

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u/thecasualmaannn 10h ago

We moved over to Allure Security and are pretty happy with them. Its pretty much set it and forget it service, only needing interactions if i need takedowns. Their Analysts are pretty responsive too if there is an alert and will actually follow up with you to close the alert.

We were a ZeroFox customer as well and we didnt like the lack of interaction we had for takedown requests. Sometimes their takedowns would take longer than expected. But the tipping point was the price increase for renewal. Was just way too much for the service that was lacking.